Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Food Quality
Many reviews mentioned food being cold, overcooked, or incorrect, with several customers expressing disappointment in the overall quality.
Staff Attitude
While some staff were noted as friendly, many reviews highlighted a lack of customer service skills, with rude or inattentive behavior from employees.
Cleanliness
Numerous complaints were made about the cleanliness of the restaurant, including dirty bathrooms and unsanitary conditions.
Management Concerns
Several customers suggested that poor management was a significant issue, affecting staff performance and overall service quality.
MB
Megan Binkley
Feb 25, 2026
1.0
The drive through was not moving at all. I sat for 5 minutes and finally heard them talk to the person in front of me. They told him to wait, so I left.
DG
Dawn Gardner
Feb 22, 2026
5.0
Ice cream machine actually worked, miracles do happen. Lol
RD
Richie D
Feb 22, 2026
1.0
They cancelled my order 40 minutes before they closed. As a waiter for 10 years that's extremely frowned upon.
TF
Titus Ferguson
Feb 20, 2026
5.0
The server threw the spoon onto the table. She was nice otherwise. Good food and mcflurries. I liked the shamrock flavors. They were fantastic.
DD
Deadgin
Feb 19, 2026
1.0
Slimy burger. It’s full of a bunch of boo-boos so what should I have expected
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