McDonald's

3.0
2137 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
29138 US Highway 98, Daphne, AL
36526, United States

Hours

Reviews

3.0
2,137 reviews
5 stars
537
4 stars
373
3 stars
350
2 stars
252
1 star
625

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service from staff.

Food Quality

Many reviews mentioned cold, overcooked, or incorrect food items, leading to dissatisfaction.

Cleanliness

Numerous complaints about dirty conditions in the restaurant and bathrooms, with some citing health concerns.

Staff Attitude

Mixed feedback on staff behavior, with some customers noting rudeness and lack of attention, while others mentioned friendly service.

Management Concerns

Several reviews indicated a need for better management and staffing to improve overall operations.
  • BB
    Beth
    3 days ago
    1.0
    Just went to the drive through for breakfast, it has 2 lanes. I was in the lane closest to the building and sat there watching them only taking orders from one side several cars left in front of me. After listening to them take another order for the other side I pulled up to the window and told them I had been waiting as well as others who were not being helped and said my lane doesn't say it's closed. She tells me that no one was there and she would take my order at the window. What sense does that make? Close the lane then! Alternate back and forth with orders, lol this isn't rocket science. Poor excuse for terrible customer service. Take pride in your work people, or quit. Ridiculous.
  • AR
    Allen Russell
    Nov 12, 2025
    5.0
    The man who took my payment was very positive and kind. My biscuit was perfect. The biscuit was soft and the chicken was a great size. Will stop here for breakfast again without a doubt.
  • GM
    Greg Mitchell
    Nov 11, 2025
    1.0
    Homeless just sitting by the door. Waited 25 minutes for a cup of coffee
  • KH
    K H
    Oct 29, 2025
    1.0
    What's the point of having a double drive thru if you're just gonna make people wait 15 mins after taking one car at a time and STILL get their order wrong
  • PB
    Paul Barber
    Oct 28, 2025
    1.0
    Sign on door says closes at 12a. I got there at 11:15p and they refused to take my order through the drive thru. Said they only do Door Dash after 11p.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Daphne, AL?

McDonald's in Daphne, AL is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for McDonald's at this location?

Delivery is available from 5:30 AM to 10:30 PM Sunday through Thursday, and until 11:30 PM on Fridays and Saturdays.