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McDonald's

3.0
(2164 reviews)

Business Details

29138 US Highway 98, Daphne, AL
36526, United States
(251) 621-3596
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
29138 US Highway 98, Daphne, AL
36526, United States

Hours

Reviews

3.0
2,164 reviews
5 stars
548
4 stars
375
3 stars
352
2 stars
255
1 star
634

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Food Quality

Many reviews mentioned food being cold, overcooked, or incorrect, with several customers expressing disappointment in the overall quality.

Staff Attitude

While some staff were noted as friendly, many reviews highlighted a lack of customer service skills, with rude or inattentive behavior from employees.

Cleanliness

Numerous complaints were made about the cleanliness of the restaurant, including dirty bathrooms and unsanitary conditions.

Management Concerns

Several customers suggested that poor management was a significant issue, affecting staff performance and overall service quality.
  • MB
    Megan Binkley
    Feb 25, 2026
    1.0
    The drive through was not moving at all. I sat for 5 minutes and finally heard them talk to the person in front of me. They told him to wait, so I left.
  • DG
    Dawn Gardner
    Feb 22, 2026
    5.0
    Ice cream machine actually worked, miracles do happen. Lol
  • RD
    Richie D
    Feb 22, 2026
    1.0
    They cancelled my order 40 minutes before they closed. As a waiter for 10 years that's extremely frowned upon.
  • TF
    Titus Ferguson
    Feb 20, 2026
    5.0
    The server threw the spoon onto the table. She was nice otherwise. Good food and mcflurries. I liked the shamrock flavors. They were fantastic.
  • DD
    Deadgin
    Feb 19, 2026
    1.0
    Slimy burger. It’s full of a bunch of boo-boos so what should I have expected

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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