Dunkin'

3.5
594 reviews

Business Details

29160 US Highway 98, Daphne, AL
36526, United States
(251) 487-0202
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Daphne, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
29160 US Highway 98, Daphne, AL
36526, United States

Hours

Reviews

3.5
594 reviews
5 stars
253
4 stars
104
3 stars
69
2 stars
46
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, or unhelpful.

Food Quality

Many customers reported dissatisfaction with food quality, including stale items, incorrect orders, and food that tasted off.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, including receiving the wrong items or incomplete orders.

Cleanliness

Several customers noted that the store was dirty and poorly maintained, impacting their overall experience.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the store.
  • TT
    Trenton
    2 days ago
    5.0
    Never gotten poor service at this location. My drink is always made right, and tastes amazing. Today, Jay took my order and I have never had my drink taste this good before. I feel like I've ascended. All and all, I love getting my coffee here :)
  • MS
    mia sizemore
    Jan 7, 2026
    1.0
    I get to the drive thru window and I had forgotten to put my order in at the speaker so I was told I needed to drive back around, which is totally fair. I decided to go inside instead since I had already been there for a whole, when I get inside someone comes to take my order and before he could even type it in the same woman that told me to pull around told him that my order needed to wait and he needed to finish helping her with the drive through orders. I stood there for 10 minutes like and idiot and then left. Bad service, mid food and a waste of time.
  • CC
    Cayla Coker
    Dec 23, 2025
    1.0
    Complete trash. They told me my half dozen had to be an assortment. I asked why I couldn’t pick. She said “we have holiday donuts and we’re running low.” I said “ok let me get some holiday donuts.” “You can’t we are out.” ??? There are too many great locally owned donut shops nearby to waste your time and money at this place.
  • LB
    Laura Berry
    Dec 12, 2025
    1.0
    It took us 20 min to get thru the drive thru, only to be get food that tasted like cleaning chemicals that had to be spit out on first bite. I asked to add a coffee and was told I would have to go around again. I called and spoke to the assistant manager to let her know about the chemicals so no more people would be affected and was met with a rude attitude. Dismissed my concerns and offered to refund me if I brought a receipt but as though I was just trying to not pay for it. We were on the road and went without breakfast. Used to be a good stop. Will never be back.
  • TT
    Taylor
    Dec 9, 2025
    1.0
    They've started awkwardly hanging the POS machine out of the window so we can tip them. At the drive through. I declined the tip ONE time and immediately got a scoff and an attitude. I've worked as a barista, a server, and a bartender, so I fully understand the argument for tipping culture in the US. The fast-food/coffee drive-through does not qualify. I can't bring myself to keep coming here for my morning coffee if I have to expect a 20% increase in cost or a rude morning experience. Unfortunate.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Daphne, AL?

Dunkin' in Daphne, AL is open every day from 5:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified February 08, 2026Yext Knowledge Graph
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