Dunkin'

3.6
588 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Daphne, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
29160 US Highway 98, Daphne, AL
36526, United States

Hours

Reviews

3.6
588 reviews
5 stars
252
4 stars
104
3 stars
69
2 stars
46
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, or dismissive.

Food Quality

Many customers reported dissatisfaction with food quality, citing stale items, incorrect orders, and overall poor preparation.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Cleanliness

Several reviews mentioned dirty conditions in the store, including unclean tables and unsanitary bathrooms.

Staff Attitude

A significant number of customers commented on the negative attitude of staff, suggesting a lack of training and professionalism.
  • SG
    Summer Granade
    Nov 15, 2025
    1.0
    This place is a joke. Went there last night and ordered a latte and the one they handed us just tasted like milk and sugar. I asked them if they could remake it with less syrup and they acted as though they couldn't. If you have to pay $6-7 for a coffee it should be how you like it. The shift leader didn't even know how to process a refund.
  • WH
    Whitney Heller
    Oct 4, 2025
    1.0
    Walked in, they couldn’t even look up. Spent $20 on two crappy rubber bagels, and 3 dried out doughnuts, coffee and a sweet tea The sweet tea is good , coffee isn’t bad , my advice skip the food, just order drinks. And don’t have high customer service expectations It’s been years since I’ve been to Dunkin doughnuts, and nothing has changed. Won’t be back for another few years.
  • MV
    megan Villa
    Jul 13, 2025
    1.0
    We have a family of 5 and we were on vacation we ordered at the drive thru. The person taking the order was super nice, but then because of the size of the order someone else chimed in and rudely chewed us out. They told us this was a catering order and that next time we needed to order on line. I don't appreciate the tone or the inconvenience of the request they made. That's the point of a drive thru. Will not ever go to another dunkin donut shop again. That person should be fired. If I could give no stars I would. Our order was an expensive order and they didn't want to do it. Your loss have a great day.
  • AA
    AgentOroko
    Jul 3, 2025
    5.0
    It's a Dunkin'. The staff were polite and served us quickly. Doughnuts were good.
  • AW
    Alisha W.
    Jun 17, 2025
    1.0
    Every time I get a bacon egg and cheese here , this is the amount of bacon they put on it. The attitude at the window was a bit too much with the rolling of the eyes

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Daphne, AL?

Dunkin' in Daphne, AL is open every day from 5:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.