Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional staff, with many experiences of poor customer service and disrespect.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with customers receiving wrong items or missing components.
Food Quality
Feedback on food quality was mixed, with many customers receiving cold or poorly prepared meals, while some noted fresh and hot food on occasion.
Wait Times
Long wait times were a common complaint, especially during drive-thru service, with some customers waiting excessively for their orders.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions and issues with food preparation.
LD
Leland Daugherty
3 days ago
1.0
Im sorry I can't do 0 stars but this is so bad my order was messed up I saw employee touching him self well making food I will be contacting corporate about this we do not deserve this horrible place
GC
Grisel Castillo
5 days ago
1.0
Never received my food because they were “short staffed” but other people that ordered after me received their food. Do not go there between 11:20-12 because a bunch of high school kids are there. When i told someone i had been waiting over 20 mins, they said we’re short staffed. But when another woman, im assuming a regular, complained. He gave her the food. Not cool.
KR
Kaliyah Rowland
Nov 15, 2025
5.0
Food is always hot , nice people
VH
Victoria Henson
Oct 31, 2025
1.0
No boo buckets on halloween! And apparently they think a large fry is only filling it up barely half way. No game pieces on the drinks or fries. Man this location is struggling! What happened?!
OA
Osama AL-Anazi
Oct 24, 2025
1.0
Terrible experience at McDonald’s
Honestly, this was the worst experience I’ve ever had at a McDonald’s. The food was dirty and had a weird smell — clearly no hygiene standards at all.
The staff were rude and disrespectful, acting like they were doing me a favor.
On top of that, they were racist, treating people differently based on how they look or speak.
If there were an option for zero stars, I’d give it without hesitation.
Customer service: 0/10. Respect for customers: 0/10.