Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,178 reviews
5 stars
456
4 stars
288
3 stars
172
2 stars
89
1 star
173
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and rude staff, leading to a negative dining experience.
Food Quality
Many reviews highlighted issues with food quality, including cold, old, or improperly prepared items.
Friendly Staff
Despite the negative experiences, some customers praised specific employees for their friendliness and helpfulness.
Inconsistent Experience
The overall experience varied significantly, with some customers enjoying their meals while others had terrible experiences.
- JHJames HAYESDec 2, 20255.0I was out of town, good food and friendly service
- WGWilliam GrohmanNov 17, 20251.0I have never had a bad experience at Wendy's nor do I review things but they where so rude and disrespectful, plus the food was so bad. The chicken was dry and the fries where cold and un salted. I had to drown my food in ketchup just so I can taste something. Plus I ordered 3 ranchs which they charged me 50 cents a piece and didn't even give me the ranch. I will never go back to this Wendy's.
- CRCarrie RainwaterNov 17, 20255.0This is the most friendliest Wendy's we have ever been to. My husband said the same. If he says it, he means it. The people working were so sweet and made us feel like we were actually part of a family.
- AKAllen KelleyOct 8, 20251.0Manager Jenny needs to learn to not only talk to employees but also customers she about got her jaw jacked
- JEJeffrey EubanksSep 10, 20253.0Went through the drive thru later at night, but still more than an hour before close. Made it to the window and paid, got asked to pull forward. An employee came out to confirm what I ordered and when I got the food it was still wrong.
Frequently Asked Questions About Wendy's
Is 475 - Highway 157 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM until midnight (00:00).
Does this Wendy's restaurant serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place a delivery order to this Wendy's?
Yes, delivery is available where supported. Check the Wendy's app or order.wendys.com and enter your address to see if delivery is available near you.
What payment methods are accepted at Wendy's on Highway 157 in Cullman, AL?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's customer service for feedback about this location?
You can reach customer care via live chat or message through the Contact page on their website, call 888-624-8140, or fill out the customer satisfaction survey with your visit details. For direct location contact, call (256) 739-2252.
Is dine-in available at this Wendy's location?
Yes, this Wendy's offers dine-in along with drive-thru and delivery where available.
Are there any nearby gas stations close to Wendy's at 5801 Al Highway 157?
Yes, nearby gas stations include Texaco Cullman, Chevron Station Cullman, and a Chevron convenience store, useful for refueling before or after your Wendy’s visit.
What other fast food restaurants are near this Wendy's?
Nearby fast food restaurants include KFC, Popeyes Louisiana Kitchen, Zaxby's, Arby’s, Long John Silver’s, and another Wendy’s.
Are there any hotels close to Wendy's for visitors or travelers?
Yes, nearby hotels include La Quinta Inn & Suites Cullman, Quality Inn Cullman I-65 Exit 31, and Quality Inn Cullman I-65 Exit 310, convenient for travelers stopping by Wendy's.
Does this Wendy's location have an app for ordering?
Yes, you can use the official Wendy's app available on the Apple App Store to order conveniently.