Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,176 reviews
5 stars
455
4 stars
287
3 stars
172
2 stars
89
1 star
173
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and incorrect orders, leading to frustration.
Food Quality
Many reviews highlighted cold, old, or poorly prepared food, with several customers expressing disappointment in the overall quality.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, particularly in handling complaints or mistakes.
Cleanliness
The restaurant was described as dirty and poorly maintained, contributing to a negative dining experience.
Positive Experiences
Some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying certain menu items.
- WGWilliam GrohmanNov 17, 20251.0I have never had a bad experience at Wendy's nor do I review things but they where so rude and disrespectful, plus the food was so bad. The chicken was dry and the fries where cold and un salted. I had to drown my food in ketchup just so I can taste something. Plus I ordered 3 ranchs which they charged me 50 cents a piece and didn't even give me the ranch. I will never go back to this Wendy's.
- CRCarrie RainwaterNov 17, 20255.0This is the most friendliest Wendy's we have ever been to. My husband said the same. If he says it, he means it. The people working were so sweet and made us feel like we were actually part of a family.
- AKAllen KelleyOct 8, 20251.0Manager Jenny needs to learn to not only talk to employees but also customers she about got her jaw jacked
- JEJeffrey EubanksSep 10, 20253.0Went through the drive thru later at night, but still more than an hour before close. Made it to the window and paid, got asked to pull forward. An employee came out to confirm what I ordered and when I got the food it was still wrong.
- BRbrandy reedSep 8, 20251.0Told to pull up to wait for fresh food, 15 minutes later we were handed hamburgers so cold, the cheese wasn’t even melted and patties so hard, it’s like they had to been sitting for hours! Fries cold and mushy and semi warm nuggets! First time in my life ever having EVERYTHING be terrible at a Wendy’s!
Frequently Asked Questions About Wendy's
Is 475 - Highway 157 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cullman, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cullman, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 739-2252.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 475 - Highway 157 Wendy’s serve breakfast?
Yes, this Wendy’s location in Cullman, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM until midnight (00:00).
Does this Wendy's restaurant serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place a delivery order to this Wendy's?
Yes, delivery is available where supported. Check the Wendy's app or order.wendys.com and enter your address to see if delivery is available near you.
What payment methods are accepted at Wendy's on Highway 157 in Cullman, AL?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's customer service for feedback about this location?
You can reach customer care via live chat or message through the Contact page on their website, call 888-624-8140, or fill out the customer satisfaction survey with your visit details. For direct location contact, call (256) 739-2252.
Is dine-in available at this Wendy's location?
Yes, this Wendy's offers dine-in along with drive-thru and delivery where available.
Are there any nearby gas stations close to Wendy's at 5801 Al Highway 157?
Yes, nearby gas stations include Texaco Cullman, Chevron Station Cullman, and a Chevron convenience store, useful for refueling before or after your Wendy’s visit.
What other fast food restaurants are near this Wendy's?
Nearby fast food restaurants include KFC, Popeyes Louisiana Kitchen, Zaxby's, Arby’s, Long John Silver’s, and another Wendy’s.
Are there any hotels close to Wendy's for visitors or travelers?
Yes, nearby hotels include La Quinta Inn & Suites Cullman, Quality Inn Cullman I-65 Exit 31, and Quality Inn Cullman I-65 Exit 310, convenient for travelers stopping by Wendy's.
Does this Wendy's location have an app for ordering?
Yes, you can use the official Wendy's app available on the Apple App Store to order conveniently.