Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, old, or improperly prepared food, with several noting that the quality has declined.
Customer Service
While some staff members received praise for their friendliness, numerous reviews highlighted rude behavior and poor service from various employees, particularly during night shifts.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty dining areas and unkempt staff, contributing to a negative dining experience.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong food being served.
JA
juan de dios arguelles
6 days ago
5.0
Excelente trato amable 😉😉
QM
Qw33n Mack
6 days ago
5.0
Fast service, great treats, friendly faces
AA
Aileen
Feb 21, 2026
5.0
Was a very good experience with great customer service from Adam, Calvert, Nakia,
MM
Mary McClendon
Feb 8, 2026
1.0
Food taste old except fries they were fresh,Manger had fool language talking about 17 yr old girl that got fire with other employees and uncle bad language, will not recommend or be back to this location Good Hope, Alabama
GO
Gil A Ortiz
Feb 2, 2026
5.0
Food was cold and old
No matter wait for hot and fresh food
What are the operating hours of Wendy's at 1600 County Road 437, Cullman, AL?
This Wendy's location is open 24 hours a day, 7 days a week, including the drive-thru.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at this location has a drive-thru that operates 24/7.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through the Wendy's app or at https://order.wendys.com for takeout, delivery, or curbside pickup where available.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I contact this Wendy's location?
You can call the location directly at (256) 255-5725 or contact the Customer Care team via the Wendy's contact page, live chat, or by phone at 888-624-8140.
Are there nearby restaurants or places where I can continue my visit after dining at Wendy's?
Nearby you can find Dunkin' for coffee and bagels, Waffle House for breakfast and brunch, and Adapris Pizza Buffet for pizza lovers, making it easy to plan multiple meal stops.
Are there any nearby travel and convenience amenities close to this Wendy's?
Yes, Pilot Travel Center, Marathon gas station, and Shell are nearby for fueling and convenience needs, along with the Pilot Electric Vehicle Charging Station for EVs.
Is there access to banking and financial services near Wendy's?
Yes, Peoples Bank of Alabama and Western Union locations are nearby, useful for financial services while visiting the area.
What other fast food options are near Wendy's in Cullman, AL?
Aside from Wendy's, nearby fast food options include Hardee's and another Wendy's location for variety in quick dining choices.
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