Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,451 reviews
5 stars
491
4 stars
249
3 stars
199
2 stars
134
1 star
378
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, particularly during night shifts, leading to a negative customer experience.
Food Freshness
Many customers reported receiving cold or poorly prepared food, with complaints about items being stale or reheated.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty dining areas and poor hygiene practices among staff.
Positive Staff Interactions
Despite negative feedback, some customers praised specific employees for their friendliness and helpfulness, particularly during daytime shifts.
- JOJerry OttNov 14, 20251.0This was my worst experience at a Wendy's ever. The kid at the counter didn't know what to do when I didn't want a drink with my meal. The manager came and tried to upsell me the cold cream coffee. I paid an extra dollar. Then the manager comes and says they don't have any prepped. So he replaces that with a kids size ice cream. At this point I had not touched the bag the food or anything and I requested my money back. I guess I was refused that because the manager just looked at me like he was stupid.
- RMRicky MillerNov 1, 20255.0The new makeover,with the new tables is spectacular . Food id good and hot and all employees are very nice
- JGJohnathan grayOct 24, 20251.0They never put cheese sauce on my bacon fry’s. Just bacon and shredded cheese. Kinda lazy but whatever
- AJAmy JergensOct 20, 20252.0Used to love this place. But past few times I’ve been my order has been wrong, and the cashier at night is complaining to me about wanting to go home.
- JCJason CryderOct 12, 20251.0Ordered my food and got told it would take a while because chicken nuggets were going to take awhile to make. Waited over 30 minutes then asked about my food. They had forgotten my food. After another 10 minutes I got my food. Got home and the chicken nuggets weren't in the bag. Multiple workers standing outside and who i believed to be the manager was hanging out with a group of people. Worker wasnt drinking but the people in the group were.
Frequently Asked Questions About Wendy's
Is 479 - Cullman Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cullman, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cullman, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 255-5725.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 479 - Cullman Wendy’s serve breakfast?
Yes, this Wendy’s location in Cullman, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 1600 County Road 437, Cullman, AL?
This Wendy's location is open 24 hours a day, 7 days a week, including the drive-thru.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at this location has a drive-thru that operates 24/7.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through the Wendy's app or at https://order.wendys.com for takeout, delivery, or curbside pickup where available.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I contact this Wendy's location?
You can call the location directly at (256) 255-5725 or contact the Customer Care team via the Wendy's contact page, live chat, or by phone at 888-624-8140.
Are there nearby restaurants or places where I can continue my visit after dining at Wendy's?
Nearby you can find Dunkin' for coffee and bagels, Waffle House for breakfast and brunch, and Adapris Pizza Buffet for pizza lovers, making it easy to plan multiple meal stops.
Are there any nearby travel and convenience amenities close to this Wendy's?
Yes, Pilot Travel Center, Marathon gas station, and Shell are nearby for fueling and convenience needs, along with the Pilot Electric Vehicle Charging Station for EVs.
Is there access to banking and financial services near Wendy's?
Yes, Peoples Bank of Alabama and Western Union locations are nearby, useful for financial services while visiting the area.
What other fast food options are near Wendy's in Cullman, AL?
Aside from Wendy's, nearby fast food options include Hardee's and another Wendy's location for variety in quick dining choices.