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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cullman, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1713 Second Avenue Southwest for the ultimate SONIC experience!
Multiple customers reported rude or unhelpful staff, with specific mentions of poor customer service from managers and order takers.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and poor food assembly.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, old, or poorly prepared items.
Atmosphere Concerns
Customers expressed dissatisfaction with the atmosphere, including complaints about the towing policy and the need for better communication regarding wait times.
JC
Jessica Shae Calvert
Feb 12, 2026
5.0
Excellent Food , great service !
i definitely recommend this place
:)
DV
D Vigil
Feb 3, 2026
5.0
Very good and friendly staff awesome food and quick service and they still come out on skates very good atmosphere to enjoy a good meal
NP
Nadia Paradise
Feb 2, 2026
1.0
The girl who took my order was very rude and no manners. She needs a attitude check or to find a job that best suits her. Customer service is not it.
ZH
Zach Higgins
Jan 31, 2026
5.0
Sonic never disappoints!
GC
Greg C
Jan 22, 2026
1.0
Never come here but decided to give it a shot, since it's been a while. Now I remember why. All sauce costs 25 cents, NOT EVEN INCLUDED with your meals. They changed their ENTIRE MENU that they've had since forever, and it costs 29$ for me to feed myself and 2 children. I paid the extra 25 cents for MARINARA SAUCE FOR MY CHEESE STICKS AND THEY DIDNT EVEN GIVE IT TO ME. Had to hound the waitress just to get it. Ridiculous. Dont waste your money here
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Certified March 01, 2026Yext Knowledge Graph
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