McDonald's

3.6
1881 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1425 2nd Ave SW, Cullman, AL
35055, United States

Hours

Reviews

3.6
1,881 reviews
5 stars
673
4 stars
436
3 stars
336
2 stars
157
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for food, often exceeding 20-30 minutes, leading to frustration.

Food Quality

Numerous reviews mentioned cold or undercooked food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and restrooms, impacting their overall experience.

Customer Service

Feedback highlighted rude and inattentive staff, with multiple instances of poor service and lack of assistance from employees.

Mixed Experiences

Some customers had positive experiences with friendly service and good food, indicating inconsistency in service quality.
  • TW
    Tyler Wafookie
    4 days ago
    1.0
    Slowest place ever
  • DM
    Denise McClendon
    Jan 4, 2026
    2.0
    No ice in drink. The drive thru guy looked like he just got out of bed so I let it go. The drink was cold.
  • BW
    B Well
    Dec 14, 2025
    2.0
    French fry grease smells disgusting on the cold greasy fries I just ordered. One out of two of my Mcdoubles had a hard dry pieces of meat on two stale buns. Waste of money.
  • CL
    Carolynn Langston
    Dec 14, 2025
    2.0
    The store was dirty inside (front, back and restrooms). Waited along time for my food ( ahalf hour)Quarter ponder was undercooked, and had to listen to all the people asking where their food was or that it was wrong. This was the second visit in a row that was this bad .
  • SM
    Steven McLain
    Dec 7, 2025
    1.0
    Waited 30 minutes on food, just for it to be cold. Most people either left or wanted a refund. Staff only cared about drive thru and worried about someone’s car getting towed. Staff didn’t care about the customers and it showed. Won’t be back.

Frequently Asked Questions About McDonald's

What are the regular business hours at McDonald's in Cullman, AL?

McDonald's in Cullman, AL is open daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

When is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 4:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.