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Arby's

4.1
(1021 reviews)
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Business Details

1840 Cherokee Ave Sw, Cullman, AL
35055, United States
(256) 775-3999
http://www.arbys.com/locations/us/al/cullman/1840-cherokee-ave-sw/store-7386
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1840 Cherokee Ave Sw, Cullman, AL
35055, United States

Hours

Reviews

4.1
1,021 reviews
5 stars
523
4 stars
272
3 stars
107
2 stars
41
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.

Service Speed

Many reviews highlighted slow service, particularly during late hours, with long wait times reported at both drive-thru and in-store.

Staff Friendliness

Customer experiences with staff varied, with some noting friendly and helpful service, while others reported rudeness and lack of attentiveness.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Cleanliness

Several reviews mentioned cleanliness issues within the establishment, including dirty tables and unsanitary conditions.
  • JG
    Josh Griffin
    Feb 22, 2026
    5.0
    Aaron is an absolutely amazing shift manager at this location. Came to him with a problem from the 157 location and he handled the entire situation phenomenally. Whoever is in charge of this location should look to give this man a raise. Very well done o7. Will most definitely use this location from now on.
  • RJ
    Richard Johnston
    Feb 7, 2026
    3.0
    Food 3 star at Best. Service not very friendly.
  • MT
    Michelle Thompson
    Jan 9, 2026
    5.0
    Great staff food was hot and ready for my pick up.
  • CH
    Chad Hunter
    Dec 30, 2025
    4.0
    Food wasn't hot. The order was correct. Very nice employees.,..... Obviously the company has 1 standard reply to any review.
  • ML
    Michelle Lima
    Dec 22, 2025
    1.0
    The little girl at the front counter couldn’t take my order due to being on the cell phone. Which tells me I am not important as a customer to Arby’s so Milo’s got my business
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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