Arby's

4.1
1019 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1840 Cherokee Ave Sw, Cullman, AL
35055, United States

Hours

Reviews

4.1
1,019 reviews
5 stars
522
4 stars
272
3 stars
106
2 stars
41
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, but there were multiple complaints about cold items and incorrect orders.

Service Speed

Service speed was frequently criticized, especially during late hours, with many customers reporting long wait times.

Customer Service

While some staff were praised for their friendliness, others were noted for being rude or unhelpful.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and restrooms.

Value

Customers appreciated the value of meal deals, but some felt prices were too high for the quality received.
  • MT
    Michelle Thompson
    3 days ago
    5.0
    Great staff food was hot and ready for my pick up.
  • CH
    Chad Hunter
    Dec 30, 2025
    4.0
    Food wasn't hot. The order was correct. Very nice employees.,..... Obviously the company has 1 standard reply to any review.
  • ML
    Michelle Lima
    Dec 22, 2025
    1.0
    The little girl at the front counter couldn’t take my order due to being on the cell phone. Which tells me I am not important as a customer to Arby’s so Milo’s got my business
  • KN
    Korey Niebuhr
    Dec 18, 2025
    1.0
    Very shitty that's for sure . I have been eating at Arby's for a very long time and I'm highly disappointed in them . Y'all need to do better
  • AH
    Ashley Hildreth
    Dec 12, 2025
    3.0
    Overall good place to eat. You do need to. Heck your orders tho before leaving the establishment