Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
803 reviews
5 stars
288
4 stars
196
3 stars
113
2 stars
56
1 star
150
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, incorrect ingredients, and overcooked meals.
Staff Attitude
Several customers noted that staff members appeared disinterested or rude, impacting the overall dining experience.
Drive-Thru Problems
Customers expressed frustration with the drive-thru service, including being told to come inside and lack of clear communication about hours.
Inconsistency
Feedback indicated a significant inconsistency in service and food quality, with some visits being satisfactory while others were disappointing.
- QHQuinton HillNov 15, 20252.0I said nothing but mayo I got nothing but onions
- GJG Antonio Pena jrNov 6, 20251.0This is by far the worst Wendy's their food is extremely cold I hope the lady didn't write my card number down because she was supposed to use not take my card anywhere even though I kept my eye on her but I was supposed to use the machine of front counter that's a lot of cameras in there I hope to God you did not write my card number down sway my card or any device this Wendy's I would never eat again at the food was horrible to the management please remind your cameras and you'll see what I'm talking about
- IPIhor Pasternak (Paster)Nov 2, 20254.0Good and tasty breakfast
- ADandy daffronOct 21, 20251.0They don't open drive through you have to go in, this is ridiculous
- RMRebecca MartinOct 9, 20251.0Well you managed to forget 2 of the 4 ingredients on this salad. Impressive incompetence since one of the most expensive ingredients you left off IS IN THE NAME. Pecans! You also had to be reminded to get our drink and frosty and sauce. And still gave the wrong sauce. Oh and bonus I just saw you also messed up both burgers. Was it a competition to see how wrong you could get the order. 10/9/25 1:40pm No receipt either so I can't get my money back.
Frequently Asked Questions About Wendy's
Is Cottondale Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cottondale, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cottondale, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (205) 562-9458.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cottondale Wendy’s serve breakfast?
Yes, this Wendy’s location in Cottondale, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Cottondale?
The drive-thru at Wendy's Cottondale is open daily from 6:00 AM to midnight.
Does Wendy's in Cottondale serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery in Cottondale?
Delivery availability can be checked using the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's Cottondale?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
Is there a Wendy's mobile app for ordering in Cottondale?
Yes, you can order via the Wendy's app, available on the App Store, or use the quick order link to place orders online.
Where is Wendy's in Cottondale located?
Wendy's is located at 3201 Buttermilk Road, Cottondale, AL 35453.
Are there any nearby coffee shops close to Wendy's Cottondale?
Yes, Dunkin' coffee shops are nearby, perfect for grabbing a coffee before or after your Wendy's visit.
What travel centers are near Wendy's in Cottondale?
Nearby travel centers include ONE9 Travel Center, Pilot Travel Center, Love's Travel Stop, and Tuscaloosa Travel Center, convenient for travelers stopping by Wendy's.
Are there any other fast food restaurants near Wendy's Cottondale?
Yes, nearby fast food options include Arby's, Taco Bell, Popeyes Louisiana Kitchen, Burger King, McDonald's, and Subway, offering a variety of choices.
How can customers reach Wendy's Cottondale for questions or feedback?
You can contact Wendy's Cottondale directly at (205) 562-9458, or through the Wendy's Customer Care team via their website or customer satisfaction survey.