McDonald's

3.2
890 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
301 W College St, Columbiana, AL
35051, United States

Hours

Reviews

3.2
890 reviews
5 stars
254
4 stars
174
3 stars
172
2 stars
78
1 star
212

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold fries, incorrect items, and poorly prepared meals.

Cleanliness

Some reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, several customers praised the friendly staff and good food at certain locations, highlighting improvements in service.

Operational Hours

Customers expressed frustration over inconsistent closing times and issues with drive-thru availability.
  • KB
    Kaylee Byerly
    Oct 22, 2025
    1.0
    They wouldn't even say who's orders they were, they just sat them out for anyone to take, they had attitude, the food is good but their services is absolutely terrible.
  • BK
    Bella Kane
    Sep 1, 2025
    1.0
    Horrible please fire the black older man or make him not a manager anymore.. it always seems to be an issue with him.. my daughter explained that she went to get a McFlurry and usually they put MMS on top of the McFlurrys once mixed in every location does this.. but he charged her extra 27 cent for something every location does.. I just simply told her to tell the employees next time DONT let him touch her food or let him make it. Weeks ago she asked him if the ice cream machine was workint and he just sighed very loudly in the mic saying it’s always working.. please get him in check.
  • KK
    Kayla K
    Aug 23, 2025
    2.0
    Got some nuggets and fries and the fries were incredibly limp and half cooked. Asked for fresh fries and they were perfect, but shouldn't have happened in the first place
  • BW
    Bebe Wilkerson
    Aug 19, 2025
    1.0
    Had big mac just fell all to pieces, don't understand why the chair ,table are crews to the floor, the table about couple feet from the chair, want be eating there anymore. That for sure.
  • TP
    tim parker
    Aug 2, 2025
    1.0
    Slowest McDonald’s on the surface of the planet. I thought Scottsboro Alabama's was bad. This one is horrible. Been in drive through for 20 min now and still haven’t made it to the window

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's in Columbiana, AL?

McDonald's in Columbiana, AL is open daily from 6:00 AM to 11:00 PM.

When is the McDonald's drive-thru available?

The drive-thru is open daily from 6:00 AM to 11:00 PM.