McDonald's

3.2
903 reviews
Get DirectionsCallWebsite

Business Details

301 W College St, Columbiana, AL
35051, United States
(205) 669-7710
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
301 W College St, Columbiana, AL
35051, United States

Hours

Reviews

3.2
903 reviews
5 stars
260
4 stars
174
3 stars
173
2 stars
78
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold fries, poorly prepared items, and overall dissatisfaction with the food.

Cleanliness and Atmosphere

Some customers appreciated the cleanliness and atmosphere of certain locations, while others noted issues with the dining area.

Management Issues

Several reviews pointed to problems with management, including unresponsive staff and poor handling of customer complaints.
  • SA
    StarDust- AuraSoul
    2 days ago
    5.0
    The foods I had been ordered some Mc-Nuggests, some fries, & Sweet Tea couple times from there recently.. The foods was okay.. Other than that's the only thing I can say positive about them was the Sweet Tea drink some McFlurry Oreo to go too.. It was the best sweet Tea & the McFlurry Oreo was the best delicious like as sweet ice cream yummy!! 😋
  • BL
    Belinda Lawley
    Jan 4, 2026
    1.0
    Employee very rude got sick from the food
  • CK
    Crystal Kelley
    Jan 1, 2026
    1.0
    First the cashier told my fiancé we couldn’t modify a quarter pounder and then when they finally allowed us to and we paid extra for the modifications our food still wasn’t right. They were very rude, lazy, and unprofessional. My daughter didn’t even get a toy with her happy meal and the fries were cold and tasted like they had been sitting there for several hours. Worst experience we have ever had with a McDonalds.
  • NN
    Niki Wilkinson (niki)
    Dec 31, 2025
    1.0
    My order was21.20 I gave the guy at drive through 40$ got home opened the receipt up that had the change in it and only had 6$ and some change . It’s suppose to have been 18.20 gave back to me
  • TC
    That Cowboy
    Nov 30, 2025
    1.0
    Every time I go through the drive thru there's a manager who has a terrible attitude and terrible customer service. She SCREAMS over the microphone at customers, won't even let me answer the questions that she is asking me. One time I had pulled up and her employee started taking me order then she took over and screamed at me, asking what I wanted. I work long shifts and just want to come through and be treated like a human being, not screamed at for asking someone to so their job. 9/10 times if she's there I refuse to go through the line or even inside to order.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's in Columbiana, AL?

McDonald's in Columbiana, AL is open daily from 6:00 AM to 11:00 PM.

When is the McDonald's drive-thru available?

The drive-thru is open daily from 6:00 AM to 11:00 PM.