McDonald's

3.4
1254 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
33785 US Hwy 280, Childersburg, AL
35044, United States

Hours

Reviews

3.4
1,254 reviews
5 stars
389
4 stars
285
3 stars
232
2 stars
116
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and rude staff interactions.

Food Quality

While some customers enjoyed the food, many complained about cold, undercooked, or incorrect orders.

Cleanliness

Some reviews praised the cleanliness of the store and bathrooms, while others noted issues with cleanliness.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff and others highlighting unprofessional behavior.
  • ST
    Savannah Talton
    Dec 21, 2025
    5.0
    My favorite coffee go to but hate always having to pull up and the parking is not the best
  • AB
    Autumn Blankenship
    Dec 12, 2025
    5.0
    I went to get breakfast after I got off work and the gentleman that served me had the best attitude and service I’ve had in a long time I’m not sure what his name was but he was very sweet and the food was very good as well 10/10
  • RS
    Rachel sanders
    Dec 7, 2025
    1.0
    Customer service was TERRIBLE. Waited half an hour for our food to NEVER come out. Four people got their food before us and they never even gave us a drink to wait on. Went up to the counter to ask about our food and nobody answered us, they plain out IGNORED us and all we said was excuse us. Nobody came to us for another 10 minutes and we just asked for a refund since they didn’t even tell us half the stuff was out of stock. Don’t ignore your customers. Will not be going back their
  • CM
    Chad McCain
    Dec 6, 2025
    1.0
    Food was great hot fries, but the service was horrible, horrible attitude from the manager of the store very condescending tone with everyone she spoke to
  • DQ
    Drucilla Quintanilla
    Nov 13, 2025
    4.0
    Double check your order, there is usually a mistake. They are short staffed so I understand. I was also once forgotten about in curbside and had to go in to get my food and it was cold. 😔

Frequently Asked Questions About McDonald's

What are McDonald's regular operating hours at 33785 US Hwy 280, Childersburg, AL?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.