McDonald's

3.4
1250 reviews
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Business Details

33785 US Hwy 280, Childersburg, AL
35044, United States
(256) 378-5977
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
33785 US Hwy 280, Childersburg, AL
35044, United States

Hours

Reviews

3.4
1,250 reviews
5 stars
388
4 stars
285
3 stars
231
2 stars
116
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with some waiting over 30 minutes for their orders.

Food Quality

While some customers praised the freshness and taste of the food, many others complained about cold, undercooked, or incorrect orders.

Customer Service

There were numerous complaints about rude staff and poor management, with some customers feeling disrespected or ignored.

Cleanliness

Some reviews highlighted the cleanliness of the restaurant and bathrooms, while others noted issues with food presentation and preparation.

Overall Experience

The overall sentiment was mixed, with some customers expressing satisfaction while many others reported negative experiences.
  • DQ
    Drucilla Quintanilla
    Nov 13, 2025
    4.0
    Double check your order, there is usually a mistake. They are short staffed so I understand. I was also once forgotten about in curbside and had to go in to get my food and it was cold. 😔
  • SD
    Samantha Dobbs
    Nov 12, 2025
    1.0
    Every time I come here I ask for just cheese and plain burgers because I'm allergic to onions and EVERYTIME they do not listen not once. Lord help it.
  • JG
    james gissendanner
    Nov 11, 2025
    2.0
    Always have to pull up and wait even with a moble order. Never have food available right at lunch time. Never fails to disappoint
  • DB
    Dad Bod
    Nov 9, 2025
    1.0
    Ordered two burgers with no onions through the mobile app, one had EXTRA onions and the other looked like it was dropped on the ground. Lady talking through the speaker was also very rude. Didn't even bother to go inside, threw it away and went to BK instead.
  • NE
    Nikisha Elston
    Oct 8, 2025
    2.0
    They messed up my order, and i had to come from home back to the restaurant to get it fixed. I The manager did not apologize! I ask for 2 extra sauce as a courtesy, and the manager went back and forth about 85 cent. Really!!! Just to get home again and my order is incorrect again. Yet no answers when you call ... EVER!!! My drink wasn't filled up, and they blamed the machine. The manager tonight showed poor customer service and leadership.
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Frequently Asked Questions About McDonald's

What are McDonald's regular operating hours at 33785 US Hwy 280, Childersburg, AL?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.