Whataburger

Reviews

• WW

  wee

  4 days ago
  4.0
  Excellent service and a warm atmosphere
• CL

  Caleb Lucas

  Nov 30, 2025
  3.0
  I don't know what it is with the evening staff at this location, every time I come during lunch time or early mornings I have phenomenal service even when they are slam-packed, but the in late evening time my service is always subpar. This is probably the fourth time they've gotten my order wrong and had an attitude with me when I politely correct it. I ordered a number one with ketchup, mustard and cheese only. They called out a number two with ketchup, mustard and cheese over the speaker. I corrected them letting them know it was supposed to be a number one. They said okay and to pull forward. Well when I got my receipt it was for number one with ketchup and cheese only. So I politely let them know that it needed mustard as well before they handed me my order and they snarkly responded "well You should have told us but okay." And I still didn't get mustard on my burger. The evening staff really needs to learn from the daytime staff. They are much more polite and rarely get my order wrong even when they are slammed in the middle of lunch This wouldn't be a big deal and I wouldn't normally write a review if this wasn't the fourth time I've had a similar experience in the evenings within the past year.
• SL

  Sebastian Lee

  Nov 17, 2025
  2.0
  The service was horrible late night no one in the store and no one in front of me in the Drive-Thru still spent 36mins waiting for my food I understand made to order
• JT

  Joe Torres

  Oct 23, 2025
  5.0
  Very good services, cleanliness at its best all the ladys in there are very helpfull.
• CA

  Corey Agee

  Oct 22, 2025
  1.0
  They have very poor poor customer service skills morning shift is awful ran off a total disaster the manager which I think her name is walker I asked for her name a couple times that’s how I know it’s something similar to that be on the grill most of the time I have been there neverrrrrrrrrr saw her wears gloves that I know that’s so unprofessional an unsanitary doesn’t greet customers as they walk in unless she knows you I heard her use profanity at a loud tone I ask was they hiring for a family member when the family member got there to get the application she was telling workers to say she’s not hiring I felt as if she was discriminated no one should be like that in a public place of business I have had problems with my food under several occasions called to asked to speak with her u can hear her saying she don’t wanna talk I called back she said she busy to take my name down when I say unprofessional at its finest I like it better when the guy Quinton was there he was always helpful an well mannered to other I will great appreciate if someone higher up sit down an have a talk with her because no place should be ran like that an Whataburger is the closest restaurant to my house I have been dealing with them for years but a stop need to be put to the unprofessionalism I have to wait until night shift to go there an them guys on night shift is great keep up the good work the people loves yall service

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