Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
570 reviews
5 stars
237
4 stars
124
3 stars
77
2 stars
40
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold or improperly prepared items, including melted ice cream and insufficient portions.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.
Management Issues
Customers expressed concerns about the lack of effective management, with reports of overwhelmed staff and inadequate training.
Inconsistent Experience
The overall experience varied significantly, with some customers praising improvements under new management, while others reported ongoing issues.
- NSNanci SpeagleNov 17, 20255.0Fast, friendly service. Young man at the drive thru was superb!!!
- SBSheralyn BelyeuNov 10, 20255.0Delicious blizzards! Fast drive through service.
- DWDaron WilliamsOct 29, 20253.0The lady that took our order, nit friendly at all. No smile, no thank you or come again. Seemed pissed off at the world.
- KKKimmiedeeOct 23, 20252.0$5.50 for two small ice waters? "You're paying for the cups"... But a kid's ice water is free. It comes in a cup too. So strange
- LGLinda GoodwinOct 21, 20254.0We placed our dinner order which included "Sundies" and ask to hold off making "Sundies" until we finished our meals, the guy taking our orders said "ok" but our ice creams were made right then so they could melt while we ate our meal. Told them No we did not want them before our meal and she put them in the freezer waiting on us to ask for them. I just don't feel that they were fresh.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Chelsea, AL?
Dairy Queen Grill & Chill is open Monday through Thursday and Sunday from 10:30 AM to 9:30 PM, and Friday and Saturday from 10:30 AM to 10:00 PM. It is closed on November 27 and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill in Chelsea, AL offers a drive-thru service for your convenience.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the location provides both indoor and outdoor seating with family-friendly accommodations including high chairs and booster seats.
Does Dairy Queen Grill & Chill in Chelsea provide free Wi-Fi?
Yes, this Dairy Queen location offers free Wi-Fi to customers.
What specialties can I enjoy at Dairy Queen Grill & Chill?
You can enjoy Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes and malts, and ice cream cakes from DQCakes.com.
How can I place an order online for Dairy Queen Grill & Chill in Chelsea?
You can place an order online for pickup through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/41695/.
Are there nearby medical facilities close to Dairy Queen Grill & Chill in Chelsea?
Yes, nearby medical providers include Grandview Medical Group Primary Care Chelsea, Randolph Lamberson, MD, FYZICAL Therapy & Balance Centers, AccelAbility Physical Therapy Chelsea, and American Family Care Chelsea, making it convenient for patients or visitors to grab a meal or treat.
What nearby real estate services are available around Dairy Queen Grill & Chill?
Several real estate agents and agencies are nearby, including Candis Keesee Realtor, Terri Mims, Realtor RealtySouth Chelsea, Tonya Youngblood Realtor at RealtySouth, Deborah Owen RealtySouth, Sharell Westry-Lewis Realtor at RealtySouth, Monique Murry RealtySouth, RealtySouth Chelsea, and Jessica Nichols Forever Home Realty. Customers visiting the area can find helpful local real estate professionals.
Are there other fast food options near Dairy Queen Grill & Chill?
Yes, nearby fast food options include Sneaky Pete's Hotdogs and Taco Bell, providing more choices for quick meals in the Chelsea area.
What other amenities are near Dairy Queen Grill & Chill that might be useful for visitors?
Nearby amenities include a Shell gas station for fuel and convenience shopping, Chelsea Corners shopping center for retail needs, and Chelsea Tire Pros for automotive services.