Brand Certified
Dairy Queen Grill & Chill
3.7(574 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
16857 Hwy 280, Chelsea, AL
35043-8311, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(205) 678-3110
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
574 reviews
5 stars
240
4 stars
126
3 stars
76
2 stars
40
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unhelpful interactions.
Food Quality
Feedback on food quality varied, with some enjoying hot and fresh meals, while others received cold or incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Wait Times
Many customers expressed frustration with long wait times in the drive-thru and for food orders.
Management Issues
There were complaints about poor management and staff training, leading to disorganization and customer dissatisfaction.
- DPDaniel Parkinson6 days ago5.0When you've had a really crappy week and everything is against you , there's nothing like a medium dipped cone with chocolate
- JSJeremy SmithFeb 24, 20265.0Chicken finger basket was good. Store was busy but staff did great job with orders. Always a positive experience at this location.
- TATheron AirhartDec 15, 20255.0⭐️⭐️⭐️⭐️⭐️ I had the 6-chicken finger basket with onion rings today and it absolutely hit the spot. The chicken fingers were hot, crispy, and perfectly seasoned, with juicy meat inside and a great crunch on the outside. The portion size was generous and filling. The onion rings were outstanding — golden, crunchy, and not greasy at all. You can tell they were cooked fresh and with care. Everything came out hot, fast, and exactly how comfort food should be. Simple, well-executed, and satisfying. I’d order this meal again without hesitation. Highly recommend if you’re craving a solid chicken basket done right. 👌
- NSNanci SpeagleNov 17, 20255.0Fast, friendly service. Young man at the drive thru was superb!!!
- SBSheralyn BelyeuNov 10, 20255.0Delicious blizzards! Fast drive through service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Chelsea, AL?
Dairy Queen Grill & Chill is open Monday through Thursday and Sunday from 10:30 AM to 9:30 PM, and Friday and Saturday from 10:30 AM to 10:00 PM. It is closed on November 27 and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill in Chelsea, AL offers a drive-thru service for your convenience.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the location provides both indoor and outdoor seating with family-friendly accommodations including high chairs and booster seats.
Does Dairy Queen Grill & Chill in Chelsea provide free Wi-Fi?
Yes, this Dairy Queen location offers free Wi-Fi to customers.
What specialties can I enjoy at Dairy Queen Grill & Chill?
You can enjoy Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes and malts, and ice cream cakes from DQCakes.com.
How can I place an order online for Dairy Queen Grill & Chill in Chelsea?
You can place an order online for pickup through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/41695/.
Are there nearby medical facilities close to Dairy Queen Grill & Chill in Chelsea?
Yes, nearby medical providers include Grandview Medical Group Primary Care Chelsea, Randolph Lamberson, MD, FYZICAL Therapy & Balance Centers, AccelAbility Physical Therapy Chelsea, and American Family Care Chelsea, making it convenient for patients or visitors to grab a meal or treat.
What nearby real estate services are available around Dairy Queen Grill & Chill?
Several real estate agents and agencies are nearby, including Candis Keesee Realtor, Terri Mims, Realtor RealtySouth Chelsea, Tonya Youngblood Realtor at RealtySouth, Deborah Owen RealtySouth, Sharell Westry-Lewis Realtor at RealtySouth, Monique Murry RealtySouth, RealtySouth Chelsea, and Jessica Nichols Forever Home Realty. Customers visiting the area can find helpful local real estate professionals.
Are there other fast food options near Dairy Queen Grill & Chill?
Yes, nearby fast food options include Sneaky Pete's Hotdogs and Taco Bell, providing more choices for quick meals in the Chelsea area.
What other amenities are near Dairy Queen Grill & Chill that might be useful for visitors?
Nearby amenities include a Shell gas station for fuel and convenience shopping, Chelsea Corners shopping center for retail needs, and Chelsea Tire Pros for automotive services.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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