Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported slow service, incorrect orders, and rude staff, particularly during peak hours.
Food Quality
While many enjoyed the food, there were complaints about overcooked items, missing sides, and inconsistent quality.
Cleanliness
The restaurant was generally noted as clean, but some reviews mentioned areas needing better upkeep.
Staff Friendliness
Several customers praised the friendly and polite staff, especially during morning shifts, though experiences varied.
Value for Money
Some customers found the prices high compared to competitors, leading to mixed feelings about overall value.
TJ
Tanisha Jonathan
Oct 14, 2025
5.0
Always good when we eat here
LP
Lauren Paige
Oct 7, 2025
3.0
We ordered a family meal through their website for dinner. The website said it would be ready by 6:45. We got to the curbside parking area early, probably close to 6:30. I checked in and an employee came out to tell me it would be another 20 minutes on the chicken. I was okay with that since we were early. We sat in the parking lot until 7 pm. Finally I called and I heard a female in the background say “I’m so sorry!” several times after I asked about my order. It came out a minute later. They said the chicken “just came out”, but either way I think they forgot about my order. Fried chicken doesn’t take 45 minutes to cook. They weren’t that busy.
The chicken was good, though. The mashed potatoes came with white gravy, but the picture online showed brown. The fries were insanely salty. Biscuits were hot and fresh.
Not sure we’ll be back though because it would have been more convenient to go into Publix and get fried chicken there. Cheaper, too!
ZW
Zach Wilks
Sep 27, 2025
2.0
Staff that was cooking the food is quick. Staff putting the food in bags is slow. You don't need to ask me multiple times what I ordered. You should have some kind of system in place where you fill the orders based on a receipt or a screen.
The food was good. The restaurant itself was clean. But the company needs to consider hiring staff that know how to move with a purpose.
SA
Susan Anfin-Doyle
Sep 20, 2025
1.0
Horrible service. Rude don’t go . Had to wait until all drive thru was done until they would even take order . Rudest cashier ever met
KM
Kadee Matthews
Sep 19, 2025
1.0
Sight or ziggy at the window needs to pay better attention. She got our order completely wrong. I eat healthy most of the time but splurge every now and then- nothing is more annoying when your cheat meal is messed up. Bojangles had gotten better. I hope this line employee isn’t a reflection on their service again.
What are the operating hours for dine-in at Bojangles in Chelsea, AL?
Bojangles in Chelsea, AL offers dine-in service daily from 5:00 AM to 10:00 PM, except on Sundays when it opens at 6:00 AM.
Does Bojangles offer drive-through service, and what are the hours?
Yes, Bojangles provides drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, and from 5:00 AM to 11:00 PM on Friday and Saturday. On Sundays, the drive-through opens at 6:00 AM and closes at 10:00 PM.
What type of food does Bojangles specialize in?
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes served for breakfast, lunch, and dinner.
Can I order food from Bojangles online or through a mobile app?
Yes, you can order food online via Bojangles' website or through their mobile apps available on both Apple and Android platforms.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment methods.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services, making it a convenient option for family meals and group events.
Is Bojangles wheelchair accessible?
Yes, Bojangles has wheelchair accessible entrances and parking to accommodate all customers.
What are some notable places near Bojangles in Chelsea, AL?
Near Bojangles, you can find Chelsea Crossroads shopping center, Publix Super Market, RaceTrac gas station, and various medical centers such as Fast Pace Health Urgent Care and Chelsea Urgent Care, which are convenient if you need to shop, refuel, or seek medical assistance before or after your meal.
What options are nearby for additional dining after visiting Bojangles?
Nearby dining options include ZENSHI Handcrafted Sushi for sushi lovers, Pizza Hut for pizza, and Burger King for classic fast-food burgers, providing variety for a multi-restaurant experience in the area.
Are there any nearby salons or boutiques to visit around Bojangles?
Yes, customers can visit High Cotton Boutique for women's clothing, Nail Oasis for nail services, Merle Norman Chelsea for beauty supplies, and Great Clips for haircuts, offering a range of shopping and personal care experiences around Bojangles.