Bojangles

3.7
552 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
15392 US-280, Chelsea, AL
35043, United States

Hours

Reviews

3.7
552 reviews
5 stars
249
4 stars
113
3 stars
66
2 stars
40
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, particularly during peak hours.

Food Quality

While many enjoyed the food, there were complaints about overcooked items, missing sides, and inconsistent quality.

Cleanliness

The restaurant was generally noted as clean, but some reviews mentioned areas needing better upkeep.

Staff Friendliness

Several customers praised the friendly and polite staff, especially during morning shifts, though experiences varied.

Value for Money

Some customers found the prices high compared to competitors, leading to mixed feelings about overall value.
  • TJ
    Tanisha Jonathan
    Oct 14, 2025
    5.0
    Always good when we eat here
  • LP
    Lauren Paige
    Oct 7, 2025
    3.0
    We ordered a family meal through their website for dinner. The website said it would be ready by 6:45. We got to the curbside parking area early, probably close to 6:30. I checked in and an employee came out to tell me it would be another 20 minutes on the chicken. I was okay with that since we were early. We sat in the parking lot until 7 pm. Finally I called and I heard a female in the background say “I’m so sorry!” several times after I asked about my order. It came out a minute later. They said the chicken “just came out”, but either way I think they forgot about my order. Fried chicken doesn’t take 45 minutes to cook. They weren’t that busy. The chicken was good, though. The mashed potatoes came with white gravy, but the picture online showed brown. The fries were insanely salty. Biscuits were hot and fresh. Not sure we’ll be back though because it would have been more convenient to go into Publix and get fried chicken there. Cheaper, too!
  • ZW
    Zach Wilks
    Sep 27, 2025
    2.0
    Staff that was cooking the food is quick. Staff putting the food in bags is slow. You don't need to ask me multiple times what I ordered. You should have some kind of system in place where you fill the orders based on a receipt or a screen. The food was good. The restaurant itself was clean. But the company needs to consider hiring staff that know how to move with a purpose.
  • SA
    Susan Anfin-Doyle
    Sep 20, 2025
    1.0
    Horrible service. Rude don’t go . Had to wait until all drive thru was done until they would even take order . Rudest cashier ever met
  • KM
    Kadee Matthews
    Sep 19, 2025
    1.0
    Sight or ziggy at the window needs to pay better attention. She got our order completely wrong. I eat healthy most of the time but splurge every now and then- nothing is more annoying when your cheat meal is messed up. Bojangles had gotten better. I hope this line employee isn’t a reflection on their service again.

Frequently Asked Questions About Bojangles

What are the operating hours for dine-in at Bojangles in Chelsea, AL?

Bojangles in Chelsea, AL offers dine-in service daily from 5:00 AM to 10:00 PM, except on Sundays when it opens at 6:00 AM.

Does Bojangles offer drive-through service, and what are the hours?

Yes, Bojangles provides drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, and from 5:00 AM to 11:00 PM on Friday and Saturday. On Sundays, the drive-through opens at 6:00 AM and closes at 10:00 PM.