Bojangles

3.7
558 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
15392 US-280, Chelsea, AL
35043, United States

Hours

Reviews

3.7
558 reviews
5 stars
253
4 stars
114
3 stars
66
2 stars
41
1 star
84

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the chicken and biscuits while others experienced undercooked or stale items.

Service Speed

Many reviews highlighted slow service, particularly during busy times, with some customers expressing frustration over long wait times.

Customer Service

While some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and lack of attention to orders.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned areas needing improvement.

Order Accuracy

Several customers reported issues with incorrect orders, indicating a need for better attention to detail in order fulfillment.
  • HW
    Helena White
    Dec 16, 2025
    5.0
    BoBerry Biscuits are always a must when traveling up to Bama!💕
  • BM
    Brittain Mitchell
    Dec 13, 2025
    4.0
    It was really crowded.. so obviously the service is slow but I was supposed to pick up at the food at 1007 and its 10:15 and I'm still about 5 or 6 people behind so, but you know what you get when you get here, it's good food it's just you know really slow
  • JS
    Jazlyn Smith
    Dec 7, 2025
    5.0
    Service is always amazing, best chicken around!
  • AF
    American Fiery
    Nov 25, 2025
    2.0
    Ordered 2 Cajun fila biscuits and it was under cooked, and it was certainly not fresh. The people there are nice but someone needs to show them how to fry chicken the right way.
  • LA
    Lauren Ascher
    Oct 7, 2025
    3.0
    We ordered a family meal through their website for dinner. The website said it would be ready by 6:45. We got to the curbside parking area early, probably close to 6:30. I checked in and an employee came out to tell me it would be another 20 minutes on the chicken. I was okay with that since we were early. We sat in the parking lot until 7 pm. Finally I called and I heard a female in the background say “I’m so sorry!” several times after I asked about my order. It came out a minute later. They said the chicken “just came out”, but either way I think they forgot about my order. Fried chicken doesn’t take 45 minutes to cook. They weren’t that busy. The chicken was good, though. The mashed potatoes came with white gravy, but the picture online showed brown. The fries were insanely salty. Biscuits were hot and fresh. Not sure we’ll be back though because it would have been more convenient to go into Publix and get fried chicken there. Cheaper, too!

Frequently Asked Questions About Bojangles

What are the operating hours for dine-in at Bojangles in Chelsea, AL?

Bojangles in Chelsea, AL offers dine-in service daily from 5:00 AM to 10:00 PM, except on Sundays when it opens at 6:00 AM.

Does Bojangles offer drive-through service, and what are the hours?

Yes, Bojangles provides drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, and from 5:00 AM to 11:00 PM on Friday and Saturday. On Sundays, the drive-through opens at 6:00 AM and closes at 10:00 PM.