Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers reported inconsistent food quality, with some enjoying the chicken and biscuits while others experienced undercooked or stale items.
Service Speed
Many reviews highlighted slow service, particularly during busy times, with some customers expressing frustration over long wait times.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and lack of attention to orders.
Cleanliness
The restaurant was generally noted for being clean, although some reviews mentioned areas needing improvement.
Order Accuracy
Several customers reported issues with incorrect orders, indicating a need for better attention to detail in order fulfillment.
HW
Helena White
Dec 16, 2025
5.0
BoBerry Biscuits are always a must when traveling up to Bama!💕
BM
Brittain Mitchell
Dec 13, 2025
4.0
It was really crowded.. so obviously the service is slow but I was supposed to pick up at the food at 1007 and its 10:15 and I'm still about 5 or 6 people behind so, but you know what you get when you get here, it's good food it's just you know really slow
JS
Jazlyn Smith
Dec 7, 2025
5.0
Service is always amazing, best chicken around!
AF
American Fiery
Nov 25, 2025
2.0
Ordered 2 Cajun fila biscuits and it was under cooked, and it was certainly not fresh. The people there are nice but someone needs to show them how to fry chicken the right way.
LA
Lauren Ascher
Oct 7, 2025
3.0
We ordered a family meal through their website for dinner. The website said it would be ready by 6:45. We got to the curbside parking area early, probably close to 6:30. I checked in and an employee came out to tell me it would be another 20 minutes on the chicken. I was okay with that since we were early. We sat in the parking lot until 7 pm. Finally I called and I heard a female in the background say “I’m so sorry!” several times after I asked about my order. It came out a minute later. They said the chicken “just came out”, but either way I think they forgot about my order. Fried chicken doesn’t take 45 minutes to cook. They weren’t that busy.
The chicken was good, though. The mashed potatoes came with white gravy, but the picture online showed brown. The fries were insanely salty. Biscuits were hot and fresh.
Not sure we’ll be back though because it would have been more convenient to go into Publix and get fried chicken there. Cheaper, too!
What are the operating hours for dine-in at Bojangles in Chelsea, AL?
Bojangles in Chelsea, AL offers dine-in service daily from 5:00 AM to 10:00 PM, except on Sundays when it opens at 6:00 AM.
Does Bojangles offer drive-through service, and what are the hours?
Yes, Bojangles provides drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, and from 5:00 AM to 11:00 PM on Friday and Saturday. On Sundays, the drive-through opens at 6:00 AM and closes at 10:00 PM.
What type of food does Bojangles specialize in?
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes served for breakfast, lunch, and dinner.
Can I order food from Bojangles online or through a mobile app?
Yes, you can order food online via Bojangles' website or through their mobile apps available on both Apple and Android platforms.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment methods.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services, making it a convenient option for family meals and group events.
Is Bojangles wheelchair accessible?
Yes, Bojangles has wheelchair accessible entrances and parking to accommodate all customers.
What are some notable places near Bojangles in Chelsea, AL?
Near Bojangles, you can find Chelsea Crossroads shopping center, Publix Super Market, RaceTrac gas station, and various medical centers such as Fast Pace Health Urgent Care and Chelsea Urgent Care, which are convenient if you need to shop, refuel, or seek medical assistance before or after your meal.
What options are nearby for additional dining after visiting Bojangles?
Nearby dining options include ZENSHI Handcrafted Sushi for sushi lovers, Pizza Hut for pizza, and Burger King for classic fast-food burgers, providing variety for a multi-restaurant experience in the area.
Are there any nearby salons or boutiques to visit around Bojangles?
Yes, customers can visit High Cotton Boutique for women's clothing, Nail Oasis for nail services, Merle Norman Chelsea for beauty supplies, and Great Clips for haircuts, offering a range of shopping and personal care experiences around Bojangles.