Subway

3.5
164 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Brookwood Subway® Restaurant at 10902 Covered Bridge Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
10902 Covered Bridge Road, Brookwood, AL
35444, United States

Hours

Reviews

3.5
164 reviews
5 stars
69
4 stars
27
3 stars
19
2 stars
9
1 star
40
  • LJ
    Lovetta Jackson
    Sep 29, 2025
    1.0
    The heavy set woman with the blue hair should not be working in public! Attitude is horrible!!
  • JD
    jay D
    Sep 23, 2025
    1.0
    On 9/21/25@ 5:56 p.m. I was traveling and stooped to get gas and decided to go into Subway attached to this location. The young girl that took my order (a young white girl with black hair), wasn't friendly in greeting me just asking what kind of bread, which they only had two kinds. I ask for a 6-inch meatball sub. I couldn't see the sandwich until it got to the veggie area. Upon seeing it I ask where are the meatball? At this time a lady (heavy set white lady with white hair) was helping me. She said they are on their, she said 4. I really thought this was absurd, because it looks like small pieces meat and sauce nothing like a meatball. So, I told her I do not want it and I would get something else. The young girl then ask, "What's wrong with it" This made the young girl anger, and she started fussing at about the sandwich. After she fixed me another sandwich (Tuna). The lady then told her to cash me out. The young girl then tried to over charge me for the sandwich, saying that the total was $ 7.59. She said it was the tax; I told not from $5.99. The lady then said, what's wrong the girl told I was fussing bout the tax. The lady then shouted to me we don't make the tax!! The girl then rang it correctly and gave the correct total $6.53. The young girl then threw me my receipt; I told don't throw anything to me or she could give me a refund. She picked it up and hand it to me. I had my family with me, they had their order and was standing waiting for me and my brother told me the young had made the statement "Why are they just standing there". As we were leaving out of the door both employees were talking about us to the other customers. I just want to say, I managed Subway for 9 years and I trained a lot of employees about giving great and fast customer service (this is what the company wants) and I know ever amount of each item that goes on the subs. I will say this was one of the worst experiences I have had at a subway. Hopefully someone of important will see this review and address this issue!! The ticket says served by #3993. If you look at the date and time and that number, you can find out which one of these employees worked at that time. THEY ARE RUNNING YOUR CUSTOMERS AWAY!!!!!
  • HV
    Haley Vincent
    Mar 10, 2023
    1.0
    Honestly the workers need to go home with the amount of effort they put into not wanting to work. The fact they make the sandwiches right in front of you and still choose to do the bare minimum is ridiculous. Where are the managers? Don’t waste your time coming here.

Frequently Asked Questions About Subway

What type of restaurant is this Subway location in Brookwood?

This Subway is a sandwich restaurant offering fast food and take out with catering options available.

What are the operating hours of Subway at 10902 Covered Bridge Road?

Subway is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday 9:00 AM to 10:00 PM, and Sunday 9:00 AM to 9:00 PM.