Subway

4.0
240 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Brewton Subway® Restaurant at 2139 Douglas Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
2139 Douglas Ave, Brewton, AL
36426, United States

Hours

Reviews

4.0
240 reviews
5 stars
124
4 stars
52
3 stars
28
2 stars
8
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and lack of acknowledgment from employees.

Food Quality

While some customers praised the food quality, others reported issues with incorrect orders, cold sandwiches, and declining food standards.

Pricing Issues

Several customers noted discrepancies between menu prices and what they were charged, along with complaints about rising prices.

Staff Attitude

Many reviews mentioned staff appearing unhappy or unprofessional, contributing to a negative dining experience.

Cleanliness

Some customers reported unsanitary conditions and poor hygiene practices among staff, impacting their overall experience.
  • BW
    Brandy Wolfe
    Oct 1, 2025
    1.0
    Ordered online said my order would be ready by 6:25, pulled up at 6:32. Knew it might be a few mins more. But at 7:06 is when I get my order. Not only that, got 2 guys in the back that's never tried to help the 2 young girls making sandwiches. Get home, neither sandwiches are right or toasted. Got a pizza sub and a Philly steak, cheese is sill cold!!! YALL GOT TO DO BETTER!!!
  • DR
    Dale Redmon
    Sep 20, 2025
    5.0
    Good service and good food.
  • MJ
    Michael Johns
    Sep 9, 2025
    1.0
    Be sure to check your receipt. Prices listed on board are not updated. chicken bacon ranch listed 10.99 for foot long it rings up 11.69. call in orders are priority over guests waiting in line and they act like your not even there till finished with online order. Food quality had gone down for a higher price. Less options available to put on sandwiches.
  • AB
    aalyiah black
    Sep 1, 2025
    1.0
    the food is good but the customer service? terrible specifically from that lady/man whatever she is with the ginger mustache…. her attitude is terrible & very nasty she was rushing me to order barley let me get any words out & got smart with me & rolled her eyes because i repeated MY order to make sure she heard me
  • SM
    Sheila Moye
    Aug 9, 2025
    1.0
    I went to this Subway after doing grocery shopping on 8/9/25 @ approximately 8:30a. It was early. I decided to get me a sandwich for lunch. I was not sure if I could get a regular sandwich that early and knew at one time Subway had a breakfast menu which I did not want. I walked in and noone at the counter. When the girl came to the counter you could tell it annoyed her that I was even there. I asked her if I could get a regular sandwich. She waved her arms around in a very smart rude manner and said " It is a sandwich shop" like I was stupid. I said that I knew at one time Subway did a breakfast menu. She mumbled something and then ask me what I wanted. I have never encountered such a rude person in food service. It is apparent that she hates her job. Mangement needs to reign her in and teach her how to treat the customers. I will not return to this Subway.

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 2139 Douglas Ave in Brewton?

The Subway at 2139 Douglas Ave is open Monday through Saturday from 8:00 AM to 9:30 PM, and Sunday from 9:00 AM to 8:00 PM.

Does this Subway location offer delivery and curbside pickup options?

Yes, this Subway location offers convenient delivery and curbside pickup options, as well as in-restaurant dining.