Customer Service
Numerous reviews highlighted poor customer service, including rude staff and order mix-ups.
Food Quality
Mixed feedback on food quality; some customers enjoyed their meals while others reported cold, stale, or poorly prepared food.
Cleanliness
Several customers praised the cleanliness of the restaurant, noting well-maintained dining areas and restrooms.
Order Availability
Frequent complaints about being out of menu items, particularly roast beef, and inconsistent service hours.
Speed of Service
Inconsistent service speed reported, with some customers experiencing long wait times while others noted quick service.