Wendy's

4.1
837 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
595 Us Hwy 431, Boaz, AL
35957, United States

Hours

Reviews

4.1
837 reviews
5 stars
405
4 stars
253
3 stars
100
2 stars
32
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, noting both friendly staff and rude interactions, particularly with management.

Food Temperature

Multiple reviews highlighted issues with food being served cold, including burgers and fries.

Cleanliness

Concerns were raised about hygiene practices among staff and cleanliness of the dining area and restrooms.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.

Overall Experience

While many enjoyed the food and found it tasty, there were significant complaints that affected overall satisfaction.
  • KH
    Kimberly Harris
    Nov 6, 2025
    5.0
    This burger came off the secret menu. It had 10 patties of meat amd cost $35!!! Lol
  • PB
    Pat Baldwin
    Sep 27, 2025
    1.0
    It was completely cold and the fries were so cold they were tough 😫
  • RK
    Robert Krijgsman
    Sep 27, 2025
    5.0
    always good and always friendly.
  • MA
    Marie Allman
    Sep 14, 2025
    5.0
    Food is unusually good... but the kids at night are terrible
  • TE
    Trent Eubanks
    Sep 6, 2025
    1.0
    Stood waiting for someone to recognize us to take our order for 10 minutes. Several workers milling around never acknowledged us. Observed one employee attempt to prepare a frosty for someone standing and waiting since before we got there. That employee filled three and threw them in the trash before getting it right for that customer. Noticed a few less than sanitary actions before deciding to just leave as it was not looking good. This location has been good before, hopefully it will be again before the well done refresh of the facilities need it again.

Frequently Asked Questions About Wendy's

Is #402 Boaz Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.