Wendy's

4.1
847 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
595 Us Hwy 431, Boaz, AL
35957, United States

Hours

Reviews

4.1
847 reviews
5 stars
412
4 stars
255
3 stars
101
2 stars
32
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food for being hot, fresh, and delicious, although there were complaints about cold items and incorrect orders.

Service Issues

Several reviews highlighted poor service experiences, including rude staff, long wait times, and mistakes with orders.

Cleanliness

While some customers noted that the dining area was clean, others reported unsanitary conditions, particularly in the bathrooms.

Staff Friendliness

Many customers appreciated the friendly and helpful staff, although there were notable exceptions with specific employees being rude.
  • TE
    Tim Ellis
    3 days ago
    5.0
    Not a fan of Kiosk ordering but it is the future it seems. Food was good, quick and right. Restrooms were spotless. Nice experience.
  • PH
    Phillip Hooks
    Jan 1, 2026
    4.0
    The food was hot and fresh.
  • SC
    Sharron Crow
    Dec 21, 2025
    5.0
    Had a party of ten. The waitress was excellent kept everyone with rolls and drinks and checked on us regularly before the food arrived. Made for a wonderful time. Every order was correct and the food was delicious and prepared as ordered.
  • TW
    Timothy Walker
    Dec 12, 2025
    4.0
    Wendy’s food is great and very consistent. I realize that the cost of everything has went up, but some of the prices of these combos are ridiculous.
  • MB
    Michael Black
    Nov 26, 2025
    5.0
    I'm not giving a review on the food the food was amazing but I'm guessing the manager who is old seems like she needs to retire as I was was ordering on the menu through the drive through the woman taking my order kept asking is that all is that all and I was still trying to asked my kids in the back seat what they wanted well I got to the first window the guy with the curly hair told me my price which didn't seem correct so I asked him what all did I have on my order and he told me and the person who took my order had it all messed up well I guess they have to have managers to change or take something off or fix well the old lady looks to seem in her 50s that is a manager did not have a smile on her face or anything looked very angry and seem she didn't like being there but I appreciate the curly hair guy with the beard he seem like the very friendlys person there he deserves a raise or a manager place that guy is so friendly and always gives me back my correct change I believe he said his name was Tyler great young man he also apologized for the order being wrong from his coworker she was a little new so I'm giving a five star to the guy at the 1st window very nice guy 👍👍👍

Frequently Asked Questions About Wendy's

Is #402 Boaz Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Boaz, AL?

The drive-thru is open Monday through Friday from 5:00 AM to midnight, and on Saturday and Sunday from 6:00 AM to midnight.