McDonald's

3.8
1954 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
861 Hwy 431 S, Boaz, AL
35957, United States

Hours

Reviews

3.8
1,954 reviews
5 stars
795
4 stars
458
3 stars
360
2 stars
120
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with slow service, incorrect orders, and rude staff, particularly during busy hours.

Food Consistency

Many reviews highlighted inconsistent food quality, with complaints about cold items, incorrect orders, and food not being fresh.

Staff Friendliness

While some customers praised friendly staff, others noted a lack of professionalism and rudeness from certain employees.

Drive-Thru Experience

The drive-thru service received mixed feedback, with some customers appreciating the speed while others experienced long waits and order mix-ups.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms, impacting the overall dining experience.
  • SA
    Skye Akins
    1 day ago
    1.0
    If I could rate 0 stars I would. I ordered a simple meal with three teas. We were going to eat with my in-laws and wanted to eat with us. So we did. Well they messed up our order and I asked to be fixed. They did but with attitude then proceed to not fix all of our drinks and claim we didnt order it. When we did. And look at this mess! And may I add the fries were stale as a cardboard. Never again will I eat here again. Do better
  • FM
    Falisha Marie
    4 days ago
    1.0
    I ordered a Large sprite and a Large sweet tea add lemon. They said they had no lemon and there was a bug floating in my sweet tea 🤦‍♀️ It's gross I'll never be returning.
  • RS
    Ronaldini Sontay
    Nov 2, 2025
    5.0
    Excelente servicio y tambien si no hablas ingles buscan a alguien para que hagas tu pedido en español
  • CK
    Courtney Kinneman
    Oct 31, 2025
    2.0
    Service was quick, food is typical McDonald's.
  • TL
    Trudy Luken
    Oct 18, 2025
    1.0
    Sat in line for 20 minutes to get a coffee. Got to the first window and sat 5 minutes to pay cause the young lady could not count change!!!! Got my frozen coffee and it was milk!! Not frozen.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Boaz, AL?

McDonald's in Boaz, AL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru which operates 24/7 every day.