Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
533 reviews
5 stars
262
4 stars
108
3 stars
48
2 stars
35
1 star
80
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to dissatisfaction with service.
Ice Cream Availability
Many reviews mentioned the ice cream machine being broken or out of service, causing frustration among customers.
Food Quality
Several customers complained about cold food, incorrect orders, and overall poor food quality, impacting their dining experience.
Cleanliness Concerns
There were multiple mentions of unsanitary conditions, particularly in restrooms, which negatively affected customer perceptions.
Positive Experiences
Despite the issues, some customers praised the ice cream quality and friendly service during their visits.
- BBBo Bo5 days ago1.0Always out of something always !
- WSWhitney SummerlandDec 6, 20251.0This Diary Queen never has Ice cream. We have been there multiple times and they have told us their machine is broken. I can get ice cream at McDonald’s more than I can at the Boaz Dairy Queen. I don’t know if the staff just tells people that because they don’t want to work or what. Every time we see the staff they are not doing anything. They just sit around.The name is Dairy Queen. I feel like they should have Ice cream.
- MHMadalynn HensonDec 4, 20251.0Why are yall cleaning the ice cream machine at 8:30 on a Thursday? Just wondering…
- MBMichael BlackNov 26, 20252.0Staff takes forever to get to you wait in lobby at the front counter for 20 minutes and there food is expensive at least give a wait time seems like the drive through is a little quick but either way blizzards are ok if this place is quicker in lobby anyways went in the restroom and human waste was all in the sink made me sick I'm never eating here again could have been a employee i don't know but at least keep your restrooms clean poor service 🤮🤢
- PMPam MyersNov 16, 20255.0Awesome experience!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Boaz?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.
What special treats does Dairy Queen Grill & Chill offer?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and ice cream cakes via DQCakes.com.
Is there drive-thru service available at Dairy Queen Grill & Chill in Boaz?
Yes, Dairy Queen Grill & Chill offers a drive-thru for convenient ordering and pick-up.
Does this Dairy Queen location have seating options for families?
Yes, the location provides indoor and outdoor seating, high chairs, booster seats, and is family-friendly, welcoming children.
Can I order from Dairy Queen Grill & Chill online?
Yes, you can place an order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/43853/.
Are there any special holiday closures for this Dairy Queen?
Yes, the store is closed on November 27, 2025 and December 25, 2025.
Does Dairy Queen Grill & Chill in Boaz offer free WiFi?
Yes, free WiFi is available for customers at this location.
What nearby places can customers visit before or after their meal at Dairy Queen?
Customers can visit nearby spots such as JaMokas Coffee Shop's Boaz AL for coffee, The Emporium South shopping center for shopping, and Boaz Intermediate School in the vicinity.
Are there other fast food options close to Dairy Queen Grill & Chill in Boaz?
Yes, nearby fast food and burger restaurants include Jack's, Sonic Drive-In, Hardee's, and Pizza Hut, providing a variety of choices.
Where can I find automotive services near Dairy Queen Grill & Chill in Boaz?
Nearby automotive services include Boaz Wholesale Tires and Accessories, O'Reilly Auto Parts, Express Oil Change & Tire Engineers, and Dixon Tire and Service Center.