Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
527 reviews
5 stars
261
4 stars
108
3 stars
48
2 stars
34
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about missing items and incorrect orders.
Ice Cream Availability
Frequent complaints about the ice cream machine being down or running out of ice cream, impacting customer satisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream quality and friendly service during their visits.
Management Concerns
Several reviews highlighted poor management practices, including failure to address customer complaints and staff behavior.
- PMPam MyersNov 16, 20255.0Awesome experience!
- RMRebecca MaciasSep 15, 20255.0Dairy Queen never disappoints! The ice cream is always creamy and delicious, and the service is quick and friendly. A perfect stop for a sweet treat."
- SBSonya BuchananSep 9, 20251.0Unbelievable 👎🏼👎🏼👎🏼👎🏼👎🏼
- MWMelinda WhitneyAug 26, 20252.0They were out of ranch dipping sauce. I was told it was because they were out of milk. I was told their manager would be back soon with milk. Waited an hour no milk.
- SLSara LockhartAug 19, 20251.0I went through the drive through amd the little girl at the window was rude, doesn't deserve a job, there was so much fudge caked up in my heath blizzard out was disgusting, everytime I get it there is NEVER fudge, apparently it is supposed to come with it, I asked for a remake because it isnt my fault it was made differently, she said NO REAL HATEFUL, and said I should of told her I didn't want it. Last time I checked she was not the manager, and didnt have that right!! It was made wrong the 1,000 times before and this one time they could have taken it off considering... She's hateful, shouldn't be dealing with people, and I'm in management and my people KNOW BETTER!! Do better DQ
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Boaz?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.
What special treats does Dairy Queen Grill & Chill offer?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and ice cream cakes via DQCakes.com.
Is there drive-thru service available at Dairy Queen Grill & Chill in Boaz?
Yes, Dairy Queen Grill & Chill offers a drive-thru for convenient ordering and pick-up.
Does this Dairy Queen location have seating options for families?
Yes, the location provides indoor and outdoor seating, high chairs, booster seats, and is family-friendly, welcoming children.
Can I order from Dairy Queen Grill & Chill online?
Yes, you can place an order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/43853/.
Are there any special holiday closures for this Dairy Queen?
Yes, the store is closed on November 27, 2025 and December 25, 2025.
Does Dairy Queen Grill & Chill in Boaz offer free WiFi?
Yes, free WiFi is available for customers at this location.
What nearby places can customers visit before or after their meal at Dairy Queen?
Customers can visit nearby spots such as JaMokas Coffee Shop's Boaz AL for coffee, The Emporium South shopping center for shopping, and Boaz Intermediate School in the vicinity.
Are there other fast food options close to Dairy Queen Grill & Chill in Boaz?
Yes, nearby fast food and burger restaurants include Jack's, Sonic Drive-In, Hardee's, and Pizza Hut, providing a variety of choices.
Where can I find automotive services near Dairy Queen Grill & Chill in Boaz?
Nearby automotive services include Boaz Wholesale Tires and Accessories, O'Reilly Auto Parts, Express Oil Change & Tire Engineers, and Dixon Tire and Service Center.