Arby's

4.1
536 reviews
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Business Details

680 Us Hwy 431, Boaz, AL
35957, United States
(256) 593-7922
http://www.arbys.com/locations/us/al/boaz/680-us-hwy-431/store-5131
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
680 Us Hwy 431, Boaz, AL
35957, United States

Hours

Reviews

4.1
536 reviews
5 stars
278
4 stars
132
3 stars
72
2 stars
18
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold or stale, while others praised the freshness and taste.

Customer Service

Mixed reviews on customer service; some praised friendly and attentive staff, while others experienced rudeness and poor service.

Cleanliness

The restaurant was frequently noted for its cleanliness, contributing positively to the dining experience.

Order Accuracy

Several customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Drive-Thru Experience

The drive-thru service received mixed feedback, with some customers noting long waits and others appreciating quick service.
  • KH
    Kartr Higgins
    Nov 11, 2025
    1.0
    $12 for a gyro, it was hard. I think I somehow wound up with left overs from lunch.
  • RM
    Rebecca Majzel
    Nov 6, 2025
    1.0
    Had to go around the drive thru 3 times just to get served. After calling numerous times and geting no answer. Costumer service is horrible.
  • CJ
    Cameron James-Napier
    Oct 12, 2025
    5.0
    Excellent. The steak nuggets are the best. Please keep them
  • AA
    Adam Aaron
    Oct 11, 2025
    3.0
    Why not have an A-1 sauce or Heinz 57 sauce for the nuggets, their not chicken.
  • AE
    Adam Elliott
    Oct 8, 2025
    3.0
    They're always coming out with new kinds of meat to try and the steak tips are awesome
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