Dairy Queen Grill & Chill

Reviews

• TL

  Timothy Loftis

  Apr 16, 2026
  1.0
  Flame thrower tenders were good but didn't come with Texas toast or gravy same for my sons order of chicken strips blizzard was very disappointing compared to ones we have had from other dairy Queens and when did they stop doing the vanilla cream drinks they were the best. I guess if you want good DQ you have to go to one in Texas where they still hold a standard for their food and service
• SE

  Sarah E

  Apr 13, 2026
  1.0
  We went by the Boaz location tonight around 7:50. I can't comment on the food because we didn't get any. We didn't even get a hello. All we got were dirty looks.The two people looked at us and then ignored us. They didn't even say we'll be right with you. They said absolutely nothing. It could not have been more obvious that, not only did they not want us there, we were absolutely not going to be served. I would have understood if they were busy, but they were not. We were the only people in the dining room, and there were two cars in the drive thru. The service was absolutely terrible. We stood there and waited for at least five minutes before giving up and walking out. There's no way to contact DQ on the website. The only way to contact the Boaz store is by phone, and I really don't see a point in that. If they can't even be bothered to take people's orders, I seriously doubt they'll even answer the phone. I don't review places often, but this deserves a 1 star review. It actually deserves less, but that isn't an option.
• GG

  Gavin Garrison

  Apr 13, 2026
  1.0
  If I could put Zero stars I would cause I got zero service walked in and stood there waiting for 5 plus minutes and was the only ones standing up there and didn’t get greeted not a hey give us a minute I’ll be right with you nothing. Atleast 3 employees saw us standing there and didn’t do anything. They have a Pride award hanging up from 2019 I can see why they haven’t gotten one since
• CB

  China Bohannon

  Apr 13, 2026
  1.0
  I ordered chicken through the drive-thru, it was so overcooked and tough that I could not eat it. I just threw it away. Never again. One and done.
• LH

  Leeanna Holmes

  Apr 9, 2026
  5.0
  I had a banana split that hit the spot. Thank you.