Wendy's

Reviews

• TD

  Tara Dunner

  4 days ago
  1.0
  I went to 7th Avenue Wendy's on the Southside in Birmingham Alabama I pulled up to the speaker no one approaches to say anything to the speaker no one announced that they were closing no one announced that they were having difficulties in the inside pulled around there were people standing in the window there was someone in the drive through they were having a total conversation for over 30 minutes they passed out food drinks so I approached the window I was told that they're not serving anymore food or they're not doing any service he did not say that they were closed he just said they were not cooking anymore now if they were closed I will understand but they passed out a bag and drink items there was several cars in the Drive-Thru they told them the same thing that they were not doing any service this was last night at 7th Avenue Wendy's on the Southside there were two black guys in the window for 30 minutes they were talking to the women that was in front of me getting telephone numbers saying that they didn't give up a care about the people behind them I was very displeased of the service I will never stop at that store anymore
• LL

  Laura

  Apr 23, 2026
  1.0
  Bathroom was locked and nobody had a key. Couldn't give a refund for chili that was burnt.
• AG

  Al Gray

  Apr 8, 2026
  2.0
  I had a frustrating experience at Wendy’s. I already had to wait extra time for the chicken to be cooked, which I understood, but when my order finally came out, it was still wrong. I was asked to pull up and wait, and when I finally received my food, my potato wedges were missing. I had to go back inside just to get them, which shouldn’t have happened in the first place. On top of that, I ordered two chicken bacon sandwiches, but instead I was given two dry chicken biscuits. Waiting is one thing, but waiting and still getting the order wrong is unacceptable. Please do better with order accuracy and quality control.
• JL

  Jeremy Logan

  Apr 2, 2026
  1.0
  They were out of the first three things I tried to order... once we settled on something, apparently a breakfast biscuit is served on a hamburger bun, with cold potatoes, drink machines that don't work, by employees that are annoyed you're even there. Also, they didn't even have coke and couldn't be bothered with something as simple as "no ice". After about 8 minutes my incorrect order was ready and the guy at the counter couldn't even be bothered to call me, or tell me it was ready, he just impatiently started shaking the bag around as if I was supposed to know I was supposed to take it. This is the worst Wendy's experience I've ever had, and I've been to the Center Point and Trussville locations. They shouldn't fire the staff, Wendy's should cancel the franchise owner's contract and never do business with them again, if they're going to care so little.
• RC

  Roger C.

  Mar 31, 2026
  1.0
  I visited this establishment on Tuesday, March 31st at 10:50 am. I went in the lobby and dining room was completely empty. No one was ordering either. I stood at the counter for at least 5 minutes waiting to be helped. There were 3 women working. None seemed to be working on any orders. All 3 saw me and all 3 chose not to help me. If Dave was probably turning in his grave. It was that bad. They were walking around in slow motion talking to each other. I was appalled. Needless to say, I turned around and walked out. It's no wonder so many Wendy's are closing. It's not the food. It's the employees and their lack of customer service and initiative. I will never go back

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