had a terrible experience at Wayback Burgers. The service was completely unacceptable. I placed my order and somehow it kept getting pushed aside for call-in orders. Meanwhile, at least six people who walked in after me ordered, received their food, and finished eating before I even got mine.
I ended up waiting 43 minutes, which is ridiculous for a burger spot. What made it worse was the lack of professionalism from the staff—no communication, no urgency, and no accountability. When my order was finally ready, they just left it sitting behind the counter without calling it out or even acknowledging me.
The only positive thing I can say is that the cashier seemed to have some common sense and was the only one who appeared to care at all. Everyone else acted like customers were an inconvenience.
Definitely needs better management and staff training. I won’t be coming back.
NT
Nathan Torres
Mar 8, 2026
5.0
Food way great, later get portions and everything tasted great.
SE
Sade Evans
Feb 26, 2026
2.0
Cashier has attitude because they had my order all wrong and when requested a refund she got an attitude and no refund.
AB
Alyse Busby
Jan 11, 2026
5.0
Really good burgers only issue was they weren’t making milk shakes.
AL
Amber Luterman
Dec 9, 2025
5.0
Absolutely amazing wonderful food good location and nice clean friends folks 🥰
What types of food does Wayback Burgers in Birmingham serve?
Wayback Burgers serves fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches in a fast-casual setting.
What are the operating hours of Wayback Burgers in Birmingham?
Wayback Burgers is open every day from 10:30 AM to 9:00 PM.
Does Wayback Burgers in Birmingham offer delivery or pickup services?
Yes, Wayback Burgers offers both in-store pickup and delivery services.
What payment methods are accepted at Wayback Burgers Birmingham?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where is Wayback Burgers located in Birmingham?
It is located at 1801 4th Avenue South, Suite 103, Birmingham, AL 35233, USA.
How can I place an online order for delivery or pickup at Wayback Burgers Birmingham?
You can order online through their website or delivery link at https://order.waybackburgers.com/menu/wayback-burgers-birmingham.
What are some nearby dining options around Wayback Burgers Birmingham?
Nearby restaurants include Waffle House (breakfast and brunch), China Master (Chinese cuisine), Guthrie's Chicken, Moe's Southwest Grill, and McAlister's Deli, offering customers diverse meal choices before or after visiting.
Is there convenient parking available near Wayback Burgers Birmingham?
Yes, there is the 4th Avenue Parking Deck and UAB Parking Lot 55 nearby for customer parking convenience.
Are there any nearby attractions or entertainment spots near Wayback Burgers?
Nearby you can find the 1 Stunnas clubhouse, a bar and pub, ideal for entertainment before or after dining at Wayback Burgers.
Does Wayback Burgers Birmingham have any notable beverage brands?
They feature Coca-Cola products as part of their beverage offerings.
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