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Whataburger

4.0
(2441 reviews)

Business Details

(205) 980-9315
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
111 RESOURCE CENTER PKWY, BIRMINGHAM, AL
35242, United States

Hours

Reviews

4.0
2,441 reviews
5 stars
1,287
4 stars
452
3 stars
250
2 stars
123
1 star
275

What are people saying?

AI-generated from recent customer reviews

Customer Service

Sam received numerous praises for his friendly and helpful demeanor, contributing to positive customer experiences.

Food Quality

While many customers enjoyed the food, there were complaints about cold and improperly prepared items.

Service Speed

Multiple reviews highlighted slow service, particularly during busy times, leading to long wait times for food.

Cleanliness

Several customers noted that the restaurant was clean and well-maintained, enhancing their dining experience.

Order Accuracy

There were frequent issues with incorrect orders, leading to customer frustration.
  • TJ
    temika Jones
    5 days ago
    1.0
    Drive thru so unprofessional and rude never again. Chick-fil-A definitely need to offer your team some customer service training.
  • DM
    Derrik Moore
    Feb 16, 2026
    5.0
    Sam absolutely rocked it today! He took his time with me and my boys to explain the menu and show us how the app worked! We’ll be back! Thank you, Sam!
  • WP
    Wrangler Pollard
    Feb 13, 2026
    5.0
    Sam was absolutely excellent in every sense of the word. From the very beginning, his professionalism, kindness, and genuine care for what he does were immediately clear. He didn’t just “do a job” — he went above and beyond to make sure everything was handled with excellence, attention to detail, and a positive attitude. What truly stood out about Sam was his ability to make the entire experience feel smooth, stress-free, and even enjoyable. He communicated clearly, listened carefully, and made sure every question or concern was addressed. At no point did I feel rushed or overlooked. Instead, I felt valued, respected, and confident that I was in good hands. Sam has an incredible work ethic and a rare level of integrity. It’s obvious that he takes pride in his work and genuinely wants the people he serves to have the best possible experience. He approached every task with focus, patience, and a level of care that is hard to find these days. Even small details were treated as important, which shows how much he truly cares about doing things the right way. Beyond his skill and professionalism, Sam’s attitude made a lasting impression. He was friendly, positive, and approachable, which created a comfortable and welcoming environment. It felt like working with someone who truly loves what he does, and that passion showed in every interaction. I would confidently and enthusiastically recommend Sam to anyone. He exceeded expectations, delivered outstanding service, and left a lasting impression. If you’re looking for someone who is dependable, kind, skilled, and committed to excellence, Sam is exactly that person. This was truly a five-star experience from start to finish.
  • OU
    owen Utsey
    Feb 10, 2026
    5.0
    Whataburger delivers big, satisfying flavors with a classic fast‑food vibe that keeps fans coming back. Known for its made‑to‑order burgers, the food hits with juicy meat, fresh toppings, and customizable options that let you build your meal just the way you like it. The patties are hearty and flavorful, and the buns hold up well even with all the fixings. Breakfast fans will also appreciate the breakfast burritos and biscuit sandwiches — tasty, filling options any time of day thanks to their 24/7 hours. Fries and onion rings are crispy and pair perfectly with Whataburger’s signature sauces, rounding out a meal that feels familiar yet flavorful. Service is usually friendly, though it can slow down during busy lunch or late‑night rushes — so patience helps during peak times.
  • DD
    D D
    Feb 4, 2026
    2.0
    The last 2 times I’ve gone to this Whataburger I’ve had to wait 10-15 minutes for my burger and fries. Both times I was then given the wrong order and had to wait another 10-15 minutes for the correct order. The first time they corrected it but this most recent time they gave me the wrong order again.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Birmingham, AL?

Whataburger in Birmingham is open 24 hours a day, 7 days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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