Wendy's

Reviews

• BM

  Belinda Maxwell

  Nov 16, 2025
  1.0
  Slow service and attitudes. I won't waste my time returning here
• CC

  Carmen Conlin

  Oct 15, 2025
  3.0
  Decided to give it another try tonight. I ordered and everything seemed to be going fine but when I got to the window to pay, it was a dollar more than the screen had said. Fine. Not worth slowing the process down more. As they almost always do, they asked me to pull up and wait after paying. Again, fine bc I wanted my tenders cooked fully this time. The guy brought me out a frosty thing and I had ordered a Diet Coke. After he went in to fix that, I realized I had been given the wrong order altogether. I did end up getting the correct food but I’m pretty sure my Diet Coke is a Coke. Not worth going back through the drive through or back in for. Hoping they can get it together. Otherwise, it may become another place here in Irondale that’s just not worth the hassle.
• PC

  p crouse

  Oct 13, 2025
  1.0
  Why are all the drive thrus on this area so fing slow ??? Get it together people
• AI

  Alabama's FinestTM (itzNLz)

  Oct 11, 2025
  1.0
  IF YOU’RE TRAVELING THROUGH: I ordered 4 frosties of all things… no one behind me, a car was already parked ahead of me. I paid for my order and BOOM 🤯 can you please pull down… (for four frosties? The machine is right there..) so instead I go inside. The place looked like hell. tables are neglected, delivery slots filled with people who were told to pull down. I looked behind the register there was a young man fixing my order. Not paying attention he got one wrong and he threw it in the trash (a whole vanilla frosty) thinking I had left because they didn’t see my car (tho I was standing there) I watched this guy carelessly throw my order in the trash, (now 5 frosties…). So I requested for the manager. She had a very nasty attitude. Never uttered a word, never smiled and neither did she apologize for me witnessing my order being discarded (in my face) she fixed my order, no I’m sorry for the confusion, no word said to the workers (NOTHING). So the moral of the story, these workers here are NOT doing their jobs properly. If you’re told to pull up. Call the number on the glass/receipt & tell them your thoughts. I wasn’t even given a receipt 🧾 but I’ll get that number in a few minutes. TO THE TEAM OVER THERE: TIGHTEN UP, QUALITY OVER QUANTITY. AND IF YOU CANT TAKE THE HEAT, GET OUT THAT KITCHEN. Drive thru Cashiers: Stop asking ppl to get off your timer… YOU ARE TIMED FOR A REASON AND I WILL NOT ASSIST WITH INFLATING YOUR PERFORMANCE METRICS… If you can’t keep up, move to fries or something 🤷🏽‍♂️
• JH

  Jon Hunter

  Oct 1, 2025
  1.0
  The AI menu gets my order wrong every time. I ordered a number 7 breakfast combo with a honey biscuit and a chocolate cold foam. When I pulled up to the window the employee asked me if I had a frosty, I said no and told her my order. She didn't give me a receipt. She proceeded to walk away for roughly 30 seconds and came back with the incorrect order. I received bland potato wedges instead of a biscuit and no bacon on the baconator. The coffee was not made properly and tasted entirely like syrup. Between the struggle to simply order and the struggle to recieve the correct order I don't see myself gambling my money by going back.

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