Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rudeness and long wait times.
Food Quality
Many reviews mentioned cold or incorrect food orders, with some customers expressing disappointment in the taste and freshness.
Cleanliness
The restaurant was often described as unclean, with dirty floors and restrooms, contributing to a negative dining experience.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including being distracted or unhelpful.
Management Issues
Customers suggested that management needs to address staffing and operational problems, as many felt the location was poorly managed.
KR
Katheren Rogers
Nov 14, 2025
1.0
Came in to get a quick bite. Went to the bathroom first to use the bathroom it was nasty and you could smell the weed coming out of the men’s bathroom where they came out laughing while the weed smell just rolls on out. Ordered some food got our drinks and the counter by the drink fountain nasty the tables are nasty. They gave us dirty trays and wet. I got a baconator and my meat is cold as all get out. I would highly recommend skipping this restaurant if you’re in the area.
DR
Desiree Ramos
Nov 13, 2025
1.0
Waited over 15 minutes for a grilled chicken wrap: whole place was empty no customers and just horrible staff.
CG
cello girley
Nov 13, 2025
1.0
Been waiting almost a month for them to give me a refund for my order. Ive called corporate and it's waiting on the restaurant because they have to approve it. They did not tell me before I ordered the item that it was out of stock so it was to late to cancel it. This was back on Oct 18. And they still haven't processed my refund.
GD
Good Day
Nov 2, 2025
1.0
Gave me food poisoning. They are gonna hurt someone its not okay to do business this way
MS
Michelle Rivers Smith
Oct 1, 2025
2.0
Today vs back in the day when restaurants really cared about the quality of the food. The taste of the foods have declined tremendously every where. What kills me is how they cut back on ingredients or stop all together. But they increase the price and take away flavor, heat control, freshness. Never thought Wendy's would bow down but they have joined the restaurants on my list of last or never again. I use to be crazy about Wendy's and what have they done ro the chili 😩
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Birmingham, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Birmingham, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (205) 854-3040.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Huffman Wendy’s serve breakfast?
Yes, this Wendy’s location in Birmingham, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Is this Wendy's location in Birmingham, AL currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
Does this Wendy's offer breakfast options?
Yes, breakfast is served including combos, sandwiches, coffee, and sides available via the app or website.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food for delivery or takeout from this location?
Yes, delivery and takeout are available. You can order through the Wendy's app or website.
How can I provide feedback or contact this Wendy's location?
You can reach out via the Wendy’s Contact page, call (205) 854-3040 directly, or fill out the Customer Satisfaction Survey using your receipt details.
Where can I find detailed nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on the Wendy's website, app, and in-store with assistance from staff if needed.
Are there any nearby convenience or gas stations where I could fuel up before visiting Wendy’s?
Yes, Citgo and Shell gas stations with convenience stores are near Wendy's, convenient for customers stopping by to refuel and grab a meal.
What automotive services or dealerships are nearby that customers might visit alongside Wendy’s?
Nearby automotive services include Motor Cars Of Birmingham, Durrell Tire & Auto Inc, American Car Center, and Dixie Motors of Birmingham, offering a range of automotive sales, repairs, and parts.
Are there any popular eateries near Wendy's where customers might enjoy additional dining options?
Yes, customers can also visit American Deli (chicken restaurant), El Rincon Tienda Mexicana, Costa’s Barbecue, and Taqueria Valencia nearby for diverse dining experiences.