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Wendy's

3.4
(1636 reviews)

Business Details

9870 Parkway East, Birmingham, AL
35215, United States
(205) 854-3040

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9870 Parkway East, Birmingham, AL
35215, United States

Hours

Reviews

3.4
1,636 reviews
5 stars
539
4 stars
356
3 stars
261
2 stars
137
1 star
343

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and unresponsive staff, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold, old, or incorrect food orders, with some customers experiencing food poisoning.

Cleanliness

The restaurant was often described as dirty, with unclean bathrooms and dining areas.

Customer Service

Numerous complaints about rude or unprofessional staff, with some positive mentions of individual employees.

Inconsistent Experience

While some customers had good experiences with food and service, many others reported consistently poor experiences.
  • CC
    CowabungaDude
    1 day ago
    1.0
    This was far the worst experience of my life. These people are lazy to the bone. They don’t have no communication no customer service nothing please don’t choose this Wendy’s as your restaurant of choice
  • DK
    Dolice Kelley
    Feb 24, 2026
    1.0
    Everytime I have been here their was something wrong no chill the computer down we out of this we out of that one time the cashier asked me if I gave tips
  • MH
    McKenzie Hudson
    Feb 12, 2026
    1.0
    It was a piece of hair in my food, Im highly upset. They messed my burger up.
  • JD
    Jane Draven
    Feb 1, 2026
    1.0
    Why sell fries if you're not giving ketchup when I asking for it. This Will be the last time I order from this store. You have lost my business
  • TF
    The Adams family
    Jan 3, 2026
    3.0
    It's a little on the slow side of service

Frequently Asked Questions About Wendy's

Is Huffman Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open daily from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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