Wendy's

3.4
897 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4671 Highway 280 East, Birmingham, AL
35242, United States

Hours

Reviews

3.4
897 reviews
5 stars
312
4 stars
220
3 stars
111
2 stars
67
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional staff, with several mentioning negative interactions and a lack of basic customer service.

Food Quality

Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and concerns about food safety.

Speed of Service

While some customers praised quick service during busy times, many others complained about long wait times, especially in the drive-thru.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty dining areas and concerns about food handling.

Ordering Process

Customers expressed frustration with the kiosk ordering system, feeling it was impersonal and often led to incorrect orders.
  • CL
    Christa Lodico
    Nov 16, 2025
    5.0
    Quick and efficient drive thru. Food was hot and delicious. Team members were courteous and friendly
  • BC
    Bryan Caswell
    Nov 3, 2025
    4.0
    Solid Wendy's location! Haven't been to one in a while, and we were impressed by the sleek new interior look. A smaller dining room, only 4 tables and 3 counter seats. Ordered for pickup online, ASAP, and food was ready for us when we arrived about 10 minutes later. Ordered a chicken biggy bag (4pc nuggets, chicken sandwich, small fry, and drink), a baconator meal, and a Cinnabon pull apart. Everything was very good, though the Cinnabon was not particularly pullable (possibly a bit over-cooked or warmed for too long).
  • FT
    FELICIA THOMAS
    Oct 21, 2025
    1.0
    Since when sauces are $0.50?? I simply asked for ONE sauce, not a handful like they usually hand out and was told they’re $0.50? I swear the hypocrisy…..
  • HB
    Heath Barnett
    Oct 9, 2025
    5.0
    Fast Efficient AND friendly! A rarity in today's fast food landscape. The management and crew here are doing something right!
  • JH
    JAM HARTMAN
    Oct 7, 2025
    3.0
    I got in and out pretty fast but the fries were cold and they didnt give me a spoon or a straw for my frosty so that was annoying.

Frequently Asked Questions About Wendy's

Is Hwy 280 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.