Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional staff, with several mentioning negative interactions and a lack of basic customer service.
Food Quality
Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and concerns about food safety.
Speed of Service
While some customers praised quick service during busy times, many others complained about long wait times, especially in the drive-thru.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty dining areas and concerns about food handling.
Ordering Process
Customers expressed frustration with the kiosk ordering system, feeling it was impersonal and often led to incorrect orders.
CL
Christa Lodico
Nov 16, 2025
5.0
Quick and efficient drive thru. Food was hot and delicious. Team members were courteous and friendly
BC
Bryan Caswell
Nov 3, 2025
4.0
Solid Wendy's location! Haven't been to one in a while, and we were impressed by the sleek new interior look. A smaller dining room, only 4 tables and 3 counter seats. Ordered for pickup online, ASAP, and food was ready for us when we arrived about 10 minutes later.
Ordered a chicken biggy bag (4pc nuggets, chicken sandwich, small fry, and drink), a baconator meal, and a Cinnabon pull apart. Everything was very good, though the Cinnabon was not particularly pullable (possibly a bit over-cooked or warmed for too long).
FT
FELICIA THOMAS
Oct 21, 2025
1.0
Since when sauces are $0.50?? I simply asked for ONE sauce, not a handful like they usually hand out and was told they’re $0.50? I swear the hypocrisy…..
HB
Heath Barnett
Oct 9, 2025
5.0
Fast Efficient AND friendly! A rarity in today's fast food landscape. The management and crew here are doing something right!
JH
JAM HARTMAN
Oct 7, 2025
3.0
I got in and out pretty fast but the fries were cold and they didnt give me a spoon or a straw for my frosty so that was annoying.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Birmingham, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Birmingham, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (205) 438-6810.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hwy 280 Wendy’s serve breakfast?
Yes, this Wendy’s location in Birmingham, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours of Wendy's on Highway 280 East?
Wendy's at 4671 Highway 280 East, Birmingham, AL is open daily from 6:30 AM to midnight.
Does this Wendy's location have a drive-thru service?
Yes, this Wendy's offers drive-thru service every day from 6:30 AM to midnight.
Can I order Wendy's food online or via an app for pickup or delivery?
Yes, you can order from Wendy's online at order.wendys.com or via the Wendy's mobile app for delivery and pickup.
Is breakfast served at this Wendy's location?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Highway 280 East?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's customer care via their Contact page or call this location directly at (205) 438-6810.
Are Wendy's gift cards available for purchase here?
Yes, gift cards can be purchased in-restaurant, online, or at various retailers. Visit their gift card portal online for more information.
What are some nearby dining options to Wendy's at Highway 280 East?
Nearby dining options include Salvatore's Pizza and Pasta, Eli's Jerusalem Grill, 5 Amigos Mexican Restaurant, and Chipotle Mexican Grill.
What nearby services can I find close to Wendy's on Highway 280 East?
Close to Wendy's, you can find banks like Wells Fargo and Cadence Bank, animal care at Inverness Animal Clinic, and financial services like Community Choice Stores and Easy Money.
Are there any entertainment or shopping options near this Wendy's?
Yes, nearby options include Music & Arts music store, Bailey Brothers Music Company, VIP Barber Lounge, and the tobacco and vape shop Vaper Forge 280.