Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
906 reviews
5 stars
315
4 stars
221
3 stars
112
2 stars
68
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several mentioning negative experiences with management.
Food Quality
There were numerous complaints about food being cold, undercooked, or poorly prepared, alongside some positive remarks about freshness.
Efficiency
While some reviews praised quick service, many others highlighted slow drive-thru times and issues with mobile orders.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the dining area.
Operational Issues
Frequent mentions of the dining room being closed and unreliable service hours contributed to customer frustration.
- AHAlex Hester1 day ago3.0It's amazing how Wendy's can be a great restaurant, I love the food, but the staff aka mainly the manager who is questionable. He can be very straight forward on service. I had a pick up order, he decided to close the restaurant early on pick ups, forcing me to go to the long drive thru. I then said about my order, he didn't know my order despite its a online mobile pick up under my name. Now I can understand mistakes happen, what I can't understand is rude service. It's unbelievable how many times I order from here and the manager is very blunt about my order almost every time. I love Wendy's, but it could definitely be better on service. Especially when they sometimes don't always check the food being correct.
- JKJanika KellyJan 5, 20265.0Very professional and respectful
- NHNycole HarrisDec 30, 20251.0Food was wrong they remade the cold dry soggy burgers and they weren't fresh at all!!!!
- WJwanda johnsonDec 30, 20251.0Food was horrible 😭😔😭😭
- MMMystiDec 7, 20251.0I had a mobile order and when I pulled up to the drive thru and told them I had a mobile order and they told me to pull to the front window so that's what I did and the manager began to tell me how rude that was and they didn't tell me to do that. So you're telling me that I decided to come to that window in front of everybody? Because I thought that's what I wanted to do because I thought I was special or something? No, I'm not rude like that. I did exactly what he told me to do. They have always been rude there and I have lived here around them for the past 5 years. It doesn't get better
Frequently Asked Questions About Wendy's
Is Hwy 280 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours of Wendy's on Highway 280 East?
Wendy's at 4671 Highway 280 East, Birmingham, AL is open daily from 6:30 AM to midnight.
Does this Wendy's location have a drive-thru service?
Yes, this Wendy's offers drive-thru service every day from 6:30 AM to midnight.
Can I order Wendy's food online or via an app for pickup or delivery?
Yes, you can order from Wendy's online at order.wendys.com or via the Wendy's mobile app for delivery and pickup.
Is breakfast served at this Wendy's location?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Highway 280 East?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's customer care via their Contact page or call this location directly at (205) 438-6810.
Are Wendy's gift cards available for purchase here?
Yes, gift cards can be purchased in-restaurant, online, or at various retailers. Visit their gift card portal online for more information.
What are some nearby dining options to Wendy's at Highway 280 East?
Nearby dining options include Salvatore's Pizza and Pasta, Eli's Jerusalem Grill, 5 Amigos Mexican Restaurant, and Chipotle Mexican Grill.
What nearby services can I find close to Wendy's on Highway 280 East?
Close to Wendy's, you can find banks like Wells Fargo and Cadence Bank, animal care at Inverness Animal Clinic, and financial services like Community Choice Stores and Easy Money.
Are there any entertainment or shopping options near this Wendy's?
Yes, nearby options include Music & Arts music store, Bailey Brothers Music Company, VIP Barber Lounge, and the tobacco and vape shop Vaper Forge 280.