Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
994 reviews
5 stars
411
4 stars
238
3 stars
170
2 stars
56
1 star
119
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, old, or improperly prepared food, with some expressing concerns about cleanliness and food safety.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor service.
Wait Times
Long wait times in both the drive-thru and inside the restaurant were frequently mentioned, with some customers leaving without being served.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.
Order Accuracy
Numerous customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
- AMAndrea MontgomeryDec 31, 20251.0What a disgusting Wendy's with terrible customer service.
- STSydney TaylorDec 8, 20251.0Horrible, asked for different nuggets. Told me that, that’s how they come all nuggets are like this because of the GREASE ! Disgusting
- YRYalonda RichardsonNov 23, 20255.0The person at the drive thru was soo bubbly and outgoing.
- RJRona JoynerNov 19, 20251.0The food is HORRIBLE!! Italways tastes old. Code Enforcement need to pop up on this location. Need to get new staff too!! The service is despicable.
- BBBradina BraxtonNov 16, 20251.0My food was cold and thrown together. Fries half done
Frequently Asked Questions About Wendy's
Is Valley Ave-252 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy’s on Valley Ave, Birmingham?
The drive-thru at Wendy's on 345 Valley Ave operates daily from 6:30 AM to midnight.
Can I order Wendy’s food online or through an app?
Yes, you can order Wendy’s food online at order.wendys.com or via the Wendy’s mobile app available on the Apple App Store.
Does this Wendy’s location serve breakfast?
Yes, this Wendy’s location in Birmingham, AL offers breakfast options including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy’s on Valley Ave?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is delivery available from Wendy’s at 345 Valley Ave?
Yes, Wendy’s offers delivery where available. Use the app or order.wendys.com to check delivery options for your area.
How can I contact the Wendy’s at 345 Valley Ave for feedback or questions?
You can call the location at (205) 942-7272 or reach the Customer Care team via live chat through Wendy's contact page at wendys.com/contact-us.
Are there other fast food options near Wendy’s on Valley Ave?
Nearby you can find other fast food restaurants like Full Moon BBQ, Arby’s, Sonic Drive-In, and Waffle House, providing a variety of dining choices.
What attractions or places can I visit near Wendy’s on Valley Ave in Birmingham?
Close to Wendy’s you can visit Valley Crest Park, Timberfalls Apartments, and enjoy entertainment at Sammy’s Birmingham dance club.
Is there a car dealership or automotive services near Wendy’s on Valley Ave?
Yes, LR Auto Sales Birmingham, a used car dealer, and Napa Auto Parts are located nearby to assist with automotive needs.
Does this Wendy’s location provide dine-in and drive-thru service?
Yes, this Wendy’s offers dine-in, drive-thru, takeout, and delivery services for your convenience.