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Wendy's

3.8
(1001 reviews)

Business Details

345 Valley Ave, Birmingham, AL
35209, United States
(205) 942-7272

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
345 Valley Ave, Birmingham, AL
35209, United States

Hours

Reviews

3.8
1,001 reviews
5 stars
412
4 stars
239
3 stars
171
2 stars
56
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude or unhelpful, particularly in the drive-thru.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several reviews mentioned that the food was often cold, poorly prepared, or tasted old, leading to dissatisfaction.

Cleanliness

Customers frequently noted that the restaurant was unclean, with dirty floors and unsanitary conditions.

Long Wait Times

Multiple reviews indicated long wait times in the drive-thru and for orders, contributing to a frustrating experience.
  • RH
    rich homie
    Feb 20, 2026
    1.0
    Locked doors at 6:25 pathetic
  • SS
    Satellitz Satellitz
    Feb 10, 2026
    1.0
    This place is a joke, Cynthia was in drive thru and overcharged me for order, said get out of her window scanners not working, manager said coupon scanner wasn't working , Jackie said wasn't going to override, need to come inside and walked off..
  • DR
    Dreka Rodgers
    Feb 9, 2026
    1.0
    FYI if someone didn’t ask for there stuff to be made larger the would say so. Just doing whatever yall what to with our money now
  • MR
    Mattie Rogers
    Feb 6, 2026
    5.0
    This is a great Wendy breakfast is great, late night great, lunch great all day great. Service is sweet and nice smiling. And that strawberry yummy drink!!!! Yum yummy!!!
  • AM
    Andrea Montgomery
    Dec 31, 2025
    1.0
    What a disgusting Wendy's with terrible customer service.

Frequently Asked Questions About Wendy's

Is Valley Ave-252 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Phone number
  • Official website
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