Wendy's

3.8
988 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
345 Valley Ave, Birmingham, AL
35209, United States

Hours

Reviews

3.8
988 reviews
5 stars
408
4 stars
239
3 stars
169
2 stars
56
1 star
116

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food being cold, incorrect orders, and unsanitary conditions.

Service Speed

Long wait times in the drive-thru and for mobile orders were frequently mentioned.

Customer Service

Mixed reviews on staff friendliness, with some praising helpful employees while others reported rude behavior.

Cleanliness

Multiple reviews highlighted dirty dining areas and bathrooms.

Order Accuracy

Many customers experienced incorrect orders, leading to frustration.
  • BB
    Bradina Braxton
    Nov 16, 2025
    1.0
    My food was cold and thrown together. Fries half done
  • WM
    Willie May
    Nov 1, 2025
    2.0
    They never have enough to make a combo ham no burger fries no coke product
  • KS
    Kimya Spears
    Nov 1, 2025
    5.0
    Great Customer Service (IN NIGHT SHIFT)!
  • LN
    Lea N.
    Oct 5, 2025
    2.0
    This morning I went for the first time in a long time to get breakfast. Food was cold, cheese sauce for the croissant was all over the bag versus on the sandwich. Sandwich was dry and bread was hard. My strawberry lemonade was watered down. I’ve never come to this location and had bad breakfast. Really never from wendy’s. I mainly did this review because of how watered down my lemonade was and when i picked it up it spilled so the lid wasn’t on securely.
  • JJ
    JaLynn
    Sep 29, 2025
    1.0
    Found long string of blonde hair in my burger!!!!! Half way through 🤢🤮 I’m disgusted

Frequently Asked Questions About Wendy's

Is Valley Ave-252 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.