Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported issues with food being cold, incorrect orders, and unsanitary conditions.
Service Speed
Long wait times in the drive-thru and for mobile orders were frequently mentioned.
Customer Service
Mixed reviews on staff friendliness, with some praising helpful employees while others reported rude behavior.
Cleanliness
Multiple reviews highlighted dirty dining areas and bathrooms.
Order Accuracy
Many customers experienced incorrect orders, leading to frustration.
BB
Bradina Braxton
Nov 16, 2025
1.0
My food was cold and thrown together. Fries half done
WM
Willie May
Nov 1, 2025
2.0
They never have enough to make a combo ham no burger fries no coke product
KS
Kimya Spears
Nov 1, 2025
5.0
Great Customer Service (IN NIGHT SHIFT)!
LN
Lea N.
Oct 5, 2025
2.0
This morning I went for the first time in a long time to get breakfast. Food was cold, cheese sauce for the croissant was all over the bag versus on the sandwich. Sandwich was dry and bread was hard. My strawberry lemonade was watered down. I’ve never come to this location and had bad breakfast. Really never from wendy’s. I mainly did this review because of how watered down my lemonade was and when i picked it up it spilled so the lid wasn’t on securely.
JJ
JaLynn
Sep 29, 2025
1.0
Found long string of blonde hair in my burger!!!!! Half way through 🤢🤮 I’m disgusted
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Birmingham, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Birmingham, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (205) 942-7272.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Valley Ave-252 Wendy’s serve breakfast?
Yes, this Wendy’s location in Birmingham, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy’s on Valley Ave, Birmingham?
The drive-thru at Wendy's on 345 Valley Ave operates daily from 6:30 AM to midnight.
Can I order Wendy’s food online or through an app?
Yes, you can order Wendy’s food online at order.wendys.com or via the Wendy’s mobile app available on the Apple App Store.
Does this Wendy’s location serve breakfast?
Yes, this Wendy’s location in Birmingham, AL offers breakfast options including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy’s on Valley Ave?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is delivery available from Wendy’s at 345 Valley Ave?
Yes, Wendy’s offers delivery where available. Use the app or order.wendys.com to check delivery options for your area.
How can I contact the Wendy’s at 345 Valley Ave for feedback or questions?
You can call the location at (205) 942-7272 or reach the Customer Care team via live chat through Wendy's contact page at wendys.com/contact-us.
Are there other fast food options near Wendy’s on Valley Ave?
Nearby you can find other fast food restaurants like Full Moon BBQ, Arby’s, Sonic Drive-In, and Waffle House, providing a variety of dining choices.
What attractions or places can I visit near Wendy’s on Valley Ave in Birmingham?
Close to Wendy’s you can visit Valley Crest Park, Timberfalls Apartments, and enjoy entertainment at Sammy’s Birmingham dance club.
Is there a car dealership or automotive services near Wendy’s on Valley Ave?
Yes, LR Auto Sales Birmingham, a used car dealer, and Napa Auto Parts are located nearby to assist with automotive needs.
Does this Wendy’s location provide dine-in and drive-thru service?
Yes, this Wendy’s offers dine-in, drive-thru, takeout, and delivery services for your convenience.