Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude or unhelpful, particularly in the drive-thru.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several reviews mentioned that the food was often cold, poorly prepared, or tasted old, leading to dissatisfaction.
Cleanliness
Customers frequently noted that the restaurant was unclean, with dirty floors and unsanitary conditions.
Long Wait Times
Multiple reviews indicated long wait times in the drive-thru and for orders, contributing to a frustrating experience.