Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times, poor service, and rude staff, particularly in the drive-thru.
Food Quality
Many reviews highlighted cold, stale, or poorly prepared food, with several customers expressing dissatisfaction with their meals.
Cleanliness
The restaurant was frequently described as dirty, with complaints about filthy restrooms and sticky floors.
Management Concerns
Customers noted a lack of effective management, with some mentioning that staff appeared untrained or disorganized.
MJ
M. J
5 days ago
1.0
In this economy it’s sad people don’t want to do their jobs properly. Cold fries over cooked nuggets burger served with cold cheese that won’t melt bc the burger is cold and dry. It’s obvious the food has been sitting and being recycled. This is lazy and I truly hope your business close as a result of poor performance!
LD
L. Davis
5 days ago
5.0
The works in the drive thru are always so polite and uplifting at the window ( a young man with dreads). He ensures you have everything you need in the bag before you drive away. He has wonderful customer service skills and it's greatly appreciated bc it's few are far between at these FF restaurants. Also, Wendy's breakfast is "Banging" !!! It's so damn good 💯👍. Great job Wendy's and keep making that chilli I don't care if its 102 degrees outside bcuz coming to get a bowl.
KW
Kevin Winningham
Feb 24, 2026
1.0
Apparently everyone else has issues at this location due to waiting times as two people pulled out of the drive through before I ordered…. “Welcome to Jacks may I take your order?”.. I’m sorry I mean Wendy’s…. (That should result in automatic termination! The food that I paid for went straight to the garbage! This location needs to be shut down as it seems no one cares about their service, food or anything else for that matter.
HJ
Hyper John
Feb 16, 2026
5.0
First time going there in years, on 2/6 for lunch. Food was super fast, nice and hot, and the cashier was nice. I got the crispy chicken samwich meal for $7.
AF
amy follett
Feb 12, 2026
1.0
Less than one star
Left and went back to take photos.
Now the manager is arguing with me instead of making it better
Only one customer in the store
His order was already taken
Especially loving the manager
Instead of attempting to make it better
Standing in the dining room arguing with me about the other customer?????
I do not know them...Huh?
Horrific
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on 7th Avenue in Birmingham?
The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and Friday to Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 2327 7th Avenue S. in Birmingham serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on 7th Avenue?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available for this Wendy's location?
Yes, delivery is available where offered. You can check by entering your address on their app or at order.wendys.com.
How can I provide feedback or contact Wendy's on 7th Avenue?
Feedback can be given via their Customer Care team's live chat or message on the Contact page, by calling 888-624-8140, or directly contacting the location at (205) 226-0960.
Where can I find menu pricing and nutrition information for this Wendy's?
Menu prices and nutrition details can be found on order.wendys.com or the Wendy's mobile app after selecting this location.
Does Wendy's on 7th Avenue offer dine-in and drive-thru options?
Yes, this location offers dine-in, drive-thru, delivery where available, and takeout options.
What are some nearby places of interest around Wendy's on 7th Avenue that customers might want to visit?
Nearby places include Children's of Alabama - Nephrology for medical services, UAB Birmingham university, Birmingham Breadworks bakery and cafe, and Dread River Distilling Company bar and brewery.
How can public transit users find or visit Wendy's at 2327 7th Avenue S.?
While specific transit stations are not listed, the Wendy's location is near notable points like UAB Birmingham and Birmingham Breadworks, which can help visitors orient themselves when accessing the restaurant.
Are there automotive repair shops near Wendy's that customers might find useful?
Yes, nearby automotive repair shops include Moth Mtrwrks, Iron Man Auto Shop, Express Oil Change & Tire Engineers, Metro Detail and Paint Correction, and Tapco.
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