Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported receiving cold, old, or incorrect food items, leading to dissatisfaction with the overall quality.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean bathrooms and unsanitary conditions.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and disorganized, with long wait times reported.
Management Concerns
Feedback indicated issues with management, including lack of support for staff and poor handling of customer complaints.
SW
Shawonda Williams
6 days ago
1.0
Dinning area nasty, bathroom dirty , food cold . The staff has attitudes. Very bad services. Someone needs to come and run the location.
JS
Jessica Sheehan
Nov 15, 2025
4.0
Sometimes it is time consuming to eat here, food is fresh, but you have to wait a while on it.
AO
Ant Owen
Nov 2, 2025
1.0
Men’s bathroom had no toilet paper, no paper towels, and no soap. My mom had to get the cashier to get paper towels from the back since the women’s bathroom was closed. DO NOT go here if you need to take a dump.
TT
ThatGuyBillyD Newsome (ThatGuyBillyD)
Oct 31, 2025
1.0
I didn't order, because the young lady taking my order, was more concerned about her time with me at the menu. I told her I needed a minute, because I had my family with me, and if you've ever dealt with young children, at a fast food restaurant menu; then you know it takes a minute. So this location blew it for me.
AA
Alex ander
Oct 28, 2025
1.0
The staffs communication is not professional, food did arrive on time and the Dinning room is a 3. The dinner station need cleaning. The staffs need to be trained on how to speak with the guests, most guests will not complain but they will not come back. Successful business is repeat business if the guests don't feel welcome they will not come back.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Birmingham, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Birmingham, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (205) 226-0960.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Birmingham 7th Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Birmingham, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on 7th Avenue in Birmingham?
The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and Friday to Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 2327 7th Avenue S. in Birmingham serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on 7th Avenue?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available for this Wendy's location?
Yes, delivery is available where offered. You can check by entering your address on their app or at order.wendys.com.
How can I provide feedback or contact Wendy's on 7th Avenue?
Feedback can be given via their Customer Care team's live chat or message on the Contact page, by calling 888-624-8140, or directly contacting the location at (205) 226-0960.
Where can I find menu pricing and nutrition information for this Wendy's?
Menu prices and nutrition details can be found on order.wendys.com or the Wendy's mobile app after selecting this location.
Does Wendy's on 7th Avenue offer dine-in and drive-thru options?
Yes, this location offers dine-in, drive-thru, delivery where available, and takeout options.
What are some nearby places of interest around Wendy's on 7th Avenue that customers might want to visit?
Nearby places include Children's of Alabama - Nephrology for medical services, UAB Birmingham university, Birmingham Breadworks bakery and cafe, and Dread River Distilling Company bar and brewery.
How can public transit users find or visit Wendy's at 2327 7th Avenue S.?
While specific transit stations are not listed, the Wendy's location is near notable points like UAB Birmingham and Birmingham Breadworks, which can help visitors orient themselves when accessing the restaurant.
Are there automotive repair shops near Wendy's that customers might find useful?
Yes, nearby automotive repair shops include Moth Mtrwrks, Iron Man Auto Shop, Express Oil Change & Tire Engineers, Metro Detail and Paint Correction, and Tapco.