Wendy's

3.5
2794 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2327 7th Avenue S., Birmingham, AL
35233, United States

Hours

Reviews

3.5
2,794 reviews
5 stars
990
4 stars
659
3 stars
464
2 stars
224
1 star
457

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, old, or incorrect food items, leading to dissatisfaction with the overall quality.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean bathrooms and unsanitary conditions.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and disorganized, with long wait times reported.

Management Concerns

Feedback indicated issues with management, including lack of support for staff and poor handling of customer complaints.
  • SW
    Shawonda Williams
    6 days ago
    1.0
    Dinning area nasty, bathroom dirty , food cold . The staff has attitudes. Very bad services. Someone needs to come and run the location.
  • JS
    Jessica Sheehan
    Nov 15, 2025
    4.0
    Sometimes it is time consuming to eat here, food is fresh, but you have to wait a while on it.
  • AO
    Ant Owen
    Nov 2, 2025
    1.0
    Men’s bathroom had no toilet paper, no paper towels, and no soap. My mom had to get the cashier to get paper towels from the back since the women’s bathroom was closed. DO NOT go here if you need to take a dump.
  • TT
    ThatGuyBillyD Newsome (ThatGuyBillyD)
    Oct 31, 2025
    1.0
    I didn't order, because the young lady taking my order, was more concerned about her time with me at the menu. I told her I needed a minute, because I had my family with me, and if you've ever dealt with young children, at a fast food restaurant menu; then you know it takes a minute. So this location blew it for me.
  • AA
    Alex ander
    Oct 28, 2025
    1.0
    The staffs communication is not professional, food did arrive on time and the Dinning room is a 3. The dinner station need cleaning. The staffs need to be trained on how to speak with the guests, most guests will not complain but they will not come back. Successful business is repeat business if the guests don't feel welcome they will not come back.

Frequently Asked Questions About Wendy's

Is Birmingham 7th Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.