Wendy's

3.5
2817 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2327 7th Avenue S., Birmingham, AL
35233, United States

Hours

Reviews

3.5
2,817 reviews
5 stars
994
4 stars
661
3 stars
466
2 stars
227
1 star
469

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted filthy bathrooms and dirty dining areas, with reports of unsanitary conditions.

Service Quality

Customers frequently mentioned poor customer service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Many reviews noted that the food was often cold, overcooked, or incorrect, leading to dissatisfaction with the overall dining experience.

Management Issues

Several customers pointed out a lack of effective management, with complaints about staff organization and responsiveness.
  • TM
    Tancy Marie
    Jan 4, 2026
    1.0
    Order a small chill and the bowl was not even topped off. For $4 I got a half bowl. The guy on the speaker was okay he wasn’t bad nor good. But I’ll post a picture of my bowl.
  • AM
    Angela mcfarlin
    Dec 30, 2025
    2.0
    The staff there need to be re evaluated to work there because every time I go they act like they are high and mess my order up every time. Ask for sauce. They said it cost money okay cool put some in a bag I’ll pay for it and never received it. Also who eats a Caesar salad with vinaigrette dressing or whatever they use for one of the other salads. Plus rude as hell. Just saying. A smile makes a difference and some common sense.
  • MH
    Moonlit Honey
    Dec 27, 2025
    1.0
    Very dirty restrooms. They didn't have tissue, soap, or paper towels. The restrooms smelled like very strong old urine. Cashier with red/ black twist braids is not friendly.
  • OD
    Owner Operator Daily
    Dec 23, 2025
    1.0
    Ordered 3 meals for dine in. Was dumped in a bag bathroom urinal overflowing. No soap or paper towels attitude from employees. Eat elsewhere
  • NH
    Nila Hud
    Dec 15, 2025
    1.0
    Nothing is never working. Food items never in stock The employees always seems to be congregated in the back. It gives store close at all times. This could be a lunch time or at night. They still act like when we were during covid.

Frequently Asked Questions About Wendy's

Is Birmingham 7th Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on 7th Avenue in Birmingham?

The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and Friday to Saturday from 6:30 AM to 2:00 AM.