Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
284 reviews
5 stars
164
4 stars
49
3 stars
13
2 stars
8
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor management responses.
Wait Times
Numerous customers reported excessively long wait times, particularly in the drive-thru, often exceeding 30 minutes.
Food Quality
While some customers praised the freshness and taste of smoothies, others reported issues with food quality and preparation, including incorrect orders and poorly made items.
Atmosphere
Several reviews mentioned an unwelcoming atmosphere, with staff behavior contributing to a negative dining experience.
Cleanliness
The location was generally noted as clean, but some customers experienced issues with service that overshadowed the cleanliness.
- HHHIJRDNSep 2, 20255.0This location is favorite for my family & I. We tried to stop by once a week to grab our favorite smoothies (Island Green + Peanut Butter Cup) with a wrap (Southwest, usually). The staff are typically the same, super-nice folks. The drive-thru isn't always the quickest...but that's fine. You can't keep a customized Island Green smoothie in a warming drawer! We love their excellent service & great attitudes!
- BMBrittain MitchellAug 31, 20254.0It wasn't crowded.. it's at the back. Food is ok, but nothing to write home about. Friendly staff! Helpful! Long wait... Although 1 car in drive thru and only customer inside
- JHJAM HARTMANAug 16, 20251.0I've been working in the area near this location and I just signed up for there rewards program so I received a number of different promotions recently so in the last 5 days I've had lunch there 4 times and I've had an issue every single time! The staff hasn't been trained properly at all and that's management's fault.
- KMKaitlyn MoodyAug 15, 20251.0Employees made the atmosphere feel extremely unwelcoming. They were speaking vulgarly about their personal lives in front of customers while taking a long time to make one smoothie. Will not go back to this location.
- DDDestinyJul 16, 20255.0I got the kiwi quencher and it was absolutely wonderful. The store was clean and calm. I'm used to a more upbeat greeting and interactions from tropical smoothies though, and I didn't get that same feel though from the staff at this location.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe, and what are the delivery hours?
Yes, delivery is available daily from 7:00 AM to 8:45 PM Monday through Friday, 8:00 AM to 8:45 PM on Saturday, and 8:00 AM to 8:30 PM on Sunday.
Does Tropical Smoothie Cafe offer drive-through service and when is it available?
Yes, drive-through service is available daily from 7:00 AM to 9:00 PM on weekdays, 8:00 AM to 9:00 PM on weekends.
What types of pickup services are offered and during what hours?
Tropical Smoothie Cafe offers in-store and curbside pickup with hours from 10:00 AM to 8:00 PM Monday through Saturday and 10:30 AM to 6:00 PM on Sunday.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, and Visa.
Are there mobile apps available to order from Tropical Smoothie Cafe?
Yes, you can order using the Tropical Smoothie app available on the Apple App Store and Google Play Store.
Is there free Wi-Fi and seating available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers free Wi-Fi and has seating available for dine-in customers.
What nearby places can I visit before or after my meal at Tropical Smoothie Cafe?
Nearby you can visit Milo's Hamburgers for a casual burger experience or TCBY for ice cream treats. There are also beauty salons like BraidsByKeshia and Q Nails for a pampering session.
How can nearby businesses like Enterprise Rent-A-Car enhance my visit to Tropical Smoothie Cafe?
If you're traveling, Enterprise Rent-A-Car nearby can provide convenient transportation, making it easier to get to Tropical Smoothie Cafe and explore the Waterside Retail area.