Discover a new era in golf entertainment at Topgolf in Birmingham, AL. Blending golf, dining, and technology, our venue offers a unique experience ideal for parties, events, and social gatherings, catering to both golfers and non-golfers alike.
Numerous reviews highlighted slow and unresponsive service, with many customers waiting excessively for food and drinks.
Food Quality
Several customers reported poor food quality, including cold meals and incorrect orders, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers enjoyed their time, praising the fun atmosphere and friendly staff when they were present.
Management Response
A few reviews noted that managers attempted to rectify issues, offering discounts or comping meals, which was appreciated by some customers.
Reservation Challenges
Customers expressed frustration with long wait times for reservations and unclear communication regarding bay availability.
KC
Kimberly Cox
2 days ago
2.0
Horrible! Experience started out negative was told their was a wait. Thats no problem it was a Saturday and busy so we went in the food area to sit and eat while we waited. Sat in there for almost 30 minutes waiting after for someone to even come up and ask what we wanted to drink because the staff was so busy talking and cutting up that they were not even worried about taking orders. By the time someone came up our bay was ready so we moved to our bay about 10-15 minutes later our server came up and took drink orders then about 30 minutes into sitting we were able to order food. Food was good we were playing enjoying ourselves. Our drinks were empty so we asked for refills our server stated she was leaving and would give the order to our new server. At that time we had an hour left to play. The new server did not approach us until we had 15 minutes remaining to play she also seemed to have an attitude during this time as well and through entire experience. When she approached she stated she was about to get our refills. We sat and played while waiting and recieved our drinks with 1 minute remaining on our time. We sat to drink them and was rushed out so they could bust the tables and we were unable to even drink them. This was not the experience I expected after spending over $200 was very disappointed that family time ended up not being as enjoyable as we were hoping and paying for.
AT
A Tecec
2 days ago
3.0
The service was awful. This young lady had the nasty nice nasty attitude.
It was 5 of the employees standing around not working. I literally had to wave my had a talk out loud for help.
The response back was snappy.
Downstairs pool table area was nice.
JT
Jessica Towns
Jan 1, 2026
1.0
Worst top golf experience I’ve ever had. We arrived around 9:30pm for a reservation, and did not have a host for the first 40 minutes, so we could not order any food or drinks during that time. There was a group of managers chatting behind our table (at least 3) and multiple hosts serving other tables, however when we inquired about getting a host over not a single manager helped us. We also went to the bartender to see if we could at least get waters for the table and even that was not doable, let alone ordering drinks. By the time we got a host for our group, our reservation was practically over. Our drinks (1 beer pitcher, 1 water, and 1 vodka lemonade) arrived with 3 minutes left in our reservation and food arrived after our reservation ended, and after we reminded our host that we had ordered food (one order of buffalo chicken dip). We asked if we could add time to our reservation so we could continue enjoying our drinks and food, but neither the person from the check-in desk nor our host were able to figure out how to add time, so we ended up leaving. Our host gave a generous discount to accommodate for the lack of service, which was very nice. She let us know that they had a lot of call outs and were short staffed, but I find it completely unacceptable that for the 40 minutes we were there before shift change we were completely disregarded by the staff members even with a reservation. I do not recommend this location.
JN
Justin Nichols
Jan 1, 2026
1.0
New Year’s Eve. We decided on a double date at top golf bc we had a great experience at one in Colorado. So we didn’t expect when we got there and played our 2 hours that our food wouldn’t arrive until after that was up. Hell, the server didn’t greet us until over an hour after we showed up. Even after asking the manager for help. We ordered drinks that were crudely thrown together and brought 30 min after ordering. Never got Pepsi we ordered. Not the waters. Had to physically make the water myself when the bartender wasn’t looking. All while the servers working there danced to the NBA Youngboy that the DJ was playing. Instead of helping us. Thanks for a great NYE top golf!
ND
Nick Din
Dec 28, 2025
3.0
A fun way to do something different with the family, but probably won't be back. We visited on a Sunday and the first-floor bay was perfect for the kids. However, the service was lacking; our server took a soda order and then disappeared, leaving us to figure out the system ourselves. We were disappointed to find out there’s an extra $6 fee per person just to add names to the screen, so we ended up sharing one profile to save money. Between the hourly rate, played for two hours, and the food, it adds up fast; paid $180+. It was an okay experience, but a bit too pricey. But what isn't pricey to go out and enjoy with family, huh?
What are the operating hours of Topgolf in Birmingham?
Topgolf in Birmingham is open Monday through Thursday and Sunday from 9:00 AM to midnight, and Friday and Saturday from 9:00 AM to 1:00 AM. It is closed on certain holidays, such as November 27, 2025.
What services does Topgolf Birmingham offer?
Topgolf Birmingham offers in-bay food and drink service, free club rentals, hourly bay rentals, golf lessons, free Wi-Fi, and hosts events like birthday parties, corporate events, meetings, team building, golf outings, and bachelor/bachelorette parties. They also provide private parking and valet services.
Does Topgolf Birmingham have food and beverage options?
Yes, Topgolf Birmingham features a full-service bar and restaurant with a hand-crafted food and beverage menu, including cocktails, beer, wine, and liquor.
Are reservations required at Topgolf Birmingham?
Reservations are accepted but not required at Topgolf Birmingham, allowing you to book a spot or drop in as you prefer.
Is Topgolf Birmingham accessible for people with disabilities?
Yes, Topgolf Birmingham has wheelchair-accessible entrances and facilities to accommodate guests with disabilities.
What types of payment are accepted at Topgolf Birmingham?
Topgolf Birmingham accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
What nearby places can help me find Topgolf Birmingham?
Nearby landmarks include Protective Stadium, a football stadium and music venue, and parking facilities like SP+ Parking and Protective Stadium parking, which can help you locate and park near Topgolf Birmingham.
Are there dining options near Topgolf Birmingham?
Yes, nearby dining options include Church's Chicken, The Southern Kitchen & Bar, Exotic Wings and Things, Uptown Cantina, Your Pie, Rally's, and Cantina Laredo, allowing you to explore different cuisines before or after visiting Topgolf.
Can I visit other entertainment venues near Topgolf Birmingham?
Yes, the Schaeffer Eye Center CityFest concert venue and Protective Stadium offer music and sports events nearby, providing additional entertainment options around Topgolf Birmingham.
Does Topgolf Birmingham offer any promotions or special deals?
Yes, there is a Half-Off Golf promotion available Monday through Thursday. Details can be found on their website linked in their featured message.