Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during night shifts, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with several customers receiving cold or poorly prepared meals.
Cleanliness
While some customers noted a clean atmosphere, others reported unsanitary conditions and poor maintenance.
Service Speed
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant.