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Taco Bell

3.6
(1461 reviews)

Business Details

2300 Bessemer Rd., Birmingham, AL
35208, United States
(205) 785-7223

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2300 Bessemer Rd. in Birmingham. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2300 Bessemer Rd., Birmingham, AL
35208, United States

Hours

Reviews

3.6
1,461 reviews
5 stars
568
4 stars
333
3 stars
234
2 stars
111
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during night shifts, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback indicated inconsistent food quality, with several customers receiving cold or poorly prepared meals.

Cleanliness

While some customers noted a clean atmosphere, others reported unsanitary conditions and poor maintenance.

Service Speed

Customers frequently complained about long wait times in both the drive-thru and inside the restaurant.
  • EW
    Evan Wanner
    Jan 29, 2026
    1.0
    The whole place behind on orders and they closing out registers instead of helping catch up
  • JN
    Jeff Newell
    Jan 22, 2026
    5.0
    The food was good a fresh loved it
  • JS
    James Tackett (Jt's Surveillance)
    Jan 13, 2026
    5.0
    Clean
  • KM
    keshundra Mincey
    Jan 2, 2026
    1.0
    The employee at 029135 named Monique is extremely rude and unprofessional toward both customers and staff. Today, I personally witnessed her yelling at staff members in front of customers. On a previous visit, I overheard her speak very disrespectfully to a customer who was still placing her order. Monique told the customer that her food was already made and that she was not going to remake it, even though the customer explained she was still ordering. When the customer questioned how the food could already be done, Monique responded by saying the customer “better know what she wants next time she comes to the speaker.” As a result of Monique’s refusal to correct the order, the food had to be thrown away, even though the customer was spending at least $50. The only change requested was soft tacos instead of hard tacos, which are not even the default for the combo. This situation could have easily been resolved, but instead it escalated due to Monique’s attitude and lack of professionalism. Her behavior reflects poorly on the business, and she should not be working in a customer-facing role without additional training or anger management.
  • TJ
    Tony Jackson
    Jan 1, 2026
    1.0
    Pulled up to the drive through window at night and I was told they're only doing Doordash orders. I told them I had a mobile order and they replied the system down. I worked in Fast food and I know mobile orders and Doordash come through the same system. That's was their excuse because the was to sorry to work. I'm not surprised because people just want the check without having to work. This has to been the worst location in Birmingham and I wouldn't lose any sleep if they got shut down and all of them lost their jobs.

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Certified March 01, 2026Yext Knowledge Graph
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