Taco Bell

3.4
1509 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 9509 Parkway East in Birmingham. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9509 Parkway East, Birmingham, AL
35215, United States

Hours

Reviews

3.4
1,509 reviews
5 stars
525
4 stars
314
3 stars
238
2 stars
129
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Numerous reviews mentioned cold, stale, or improperly prepared food, leading to dissatisfaction with the overall dining experience.

Management Issues

Several customers noted poor management practices, including lack of accountability and inadequate staffing, contributing to a negative atmosphere.

Customer Experience

While some customers praised individual staff members for their friendliness, many others expressed frustration with the overall service and cleanliness of the location.

Operational Problems

Frequent reports of the restaurant being out of key menu items and issues with the ordering system were common, impacting customer satisfaction.
  • JJ
    Jolene Jenkins
    Oct 17, 2025
    5.0
    Great
  • DD
    Davida Dailey
    Oct 11, 2025
    1.0
    My food was cold my whole order was cold the employees was rude I do not recommend nobody come to this taco bell at nite time
  • DL
    Daniel Latham
    Oct 7, 2025
    1.0
    Probably the worst Taco Bell in all of Alabama. The last time I went here everyone I interacted with was high, drive thru took forever, and I got violently sick 8 hours later. Yeah. Disgusting.
  • GL
    Glorious Living
    Oct 5, 2025
    5.0
    The overnight manager resha was amazing! The night before they had messed up my food. I went back the next day to show them and she fixed it with no hesitation. She was sure to apologize a couple of times for this mistake. She was so pleasant and welcoming most jobs make you feel bad for addressing them about their mess up, but she took accountability and fixed the problem with a smile at that. We need more managers like her.
  • RR
    Rachel
    Oct 1, 2025
    5.0
    The lady's in the drive thru are always very nice, love this location ❤️

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open from 9:00 AM until 2:00 AM Monday through Thursday, and until 3:00 AM on Friday.

Does the Taco Bell at 9509 Parkway East serve breakfast?

Yes, this Taco Bell serves breakfast items as part of their menu.