Taco Bell

3.4
1511 reviews
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Business Details

9509 Parkway East, Birmingham, AL
35215, United States
(205) 836-2476
https://locations.tacobell.com/al/birmingham/9509-parkway-east.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9509 Parkway East in Birmingham. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9509 Parkway East, Birmingham, AL
35215, United States

Hours

Reviews

3.4
1,511 reviews
5 stars
525
4 stars
315
3 stars
238
2 stars
129
1 star
304

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and long wait times.

Food Quality

Many reviews highlighted issues with food preparation, including cold, stale, or poorly made items, leading to dissatisfaction.

Management Issues

Several customers mentioned poor management practices, including lack of accountability and inadequate staff training.

Customer Experience

While some customers had positive experiences with friendly staff, the overall sentiment indicated a lack of consistency in service and food quality.
  • BH
    Brittney Hobson
    Dec 15, 2025
    1.0
    Every time I have ever ordered from this location regardless of the time of day not only is the service the absolute worse I have ever experienced but when you get your food it's not made the way that it's supposed to be made. They out very little beef sometimes not even enough to taste and majority of the time you don't even get everything you ordered ..
  • NM
    Niece Martin
    Dec 4, 2025
    1.0
    Food is trash! I haven’t had Taco Bell in years and was craving it. I ordered the crunch wrap supreme with midnight Baja blast. The only thing that was good was the drink. The crunch part of the wrap was soggy and the little meat and cheese looked painted on. The food was absolute trash! It looked like they didn’t put anything in it and tasted like cardboard in my mouth. My fiancé ate on hers and threw it up immediately and threw hers away. I came back and asked for a refund however they stated because I didn’t have the other food (that was disposed of) they couldn’t refund. That’s fine I’ll just do the review. I will never eat Taco Bell again behind this. I’m sure the meat was no good..
  • DD
    Davida Dailey
    Oct 11, 2025
    1.0
    My food was cold my whole order was cold the employees was rude I do not recommend nobody come to this taco bell at nite time
  • DL
    Daniel Latham
    Oct 7, 2025
    1.0
    Probably the worst Taco Bell in all of Alabama. The last time I went here everyone I interacted with was high, drive thru took forever, and I got violently sick 8 hours later. Yeah. Disgusting.
  • GL
    Glorious Living
    Oct 5, 2025
    5.0
    The overnight manager resha was amazing! The night before they had messed up my food. I went back the next day to show them and she fixed it with no hesitation. She was sure to apologize a couple of times for this mistake. She was so pleasant and welcoming most jobs make you feel bad for addressing them about their mess up, but she took accountability and fixed the problem with a smile at that. We need more managers like her.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open from 9:00 AM until 2:00 AM Monday through Thursday, and until 3:00 AM on Friday.

Does the Taco Bell at 9509 Parkway East serve breakfast?

Yes, this Taco Bell serves breakfast items as part of their menu.