Taco Bell

3.7
858 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 381 Palisades Blvd in Birmingham. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
381 Palisades Blvd, Birmingham, AL
35209, United States

Hours

Reviews

3.7
858 reviews
5 stars
351
4 stars
189
3 stars
123
2 stars
60
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment at the drive-thru and counter.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Mixed reviews on food quality, with some customers praising the taste while others reported cold or poorly prepared items.

Cleanliness

Some reviews noted that the dining area was clean, but others mentioned unsanitary conditions.

Staff Friendliness

A few employees received positive mentions for their friendly service, but overall staff attitude was criticized.
  • KP
    Kevin Padrón
    Oct 31, 2025
    1.0
    The attention is shit, literally everything as much as the reception, the window very rude and disrespectful
  • RH
    Renee H
    Oct 19, 2025
    3.0
    Customer service was mediocre. I was thanked for waiting at the speaker, which was nice. But then I was handed a drink that was dripping out of the lid, getting on my work clothes. When I asked for a few more napkins, the young lady said there were some in the bag. I asked for a few more and she acted annoyed. (Is there a napkin shortage I’m unaware of??) The food was pretty good, although the grilled cheese burrito was made a bit sloppily. Overall though, the lunch hit the spot and didn’t break the bank.
  • SR
    Slick Rick
    Oct 19, 2025
    1.0
    3 pieces of chicken is wild with a handful of fries
  • AG
    Ann Griffith
    Oct 11, 2025
    2.0
    Every time I order from here my order is always wrong. There is always either something missing or something wrong. Why give us a customization option if you aren’t going to follow it? And the quality of the potato’s are always questionable.
  • RA
    Ritikraj Arya
    Sep 11, 2025
    1.0
    This Taco Bell location is bogus. We waited in a long drive thru line at night to get our online pick up orders. Their front door was locked so we couldn’t pick up from inside. Once we got our order after a 30 minute wait, we realized that they forgot to give us a fork for a bowl that we cannot eat without utensils. I knocked on the front door to ask for a fork, and they were very rude and screamed at me from the inside that I have to go back in the long drive thru line to ask for a fork. So YOU forgot my fork? And IM supposed to inconvenience myself and wait in your unreasonably long drive through line to get that fork when you could easily just give me one instead of spending all your effort screaming at me? Ruined my friend and I’s plan to get some Taco Bell, eat in the parking lot, and catch up. Plus we had an errand to run after but because yall took so long, the store closed. I know the workers are overworked and underpaid, but I wasn’t asking for much at all. You’d think I asked for their cash register if you saw their reaction. Yup I’m not coming here again.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through service at Taco Bell on weekdays?

The drive-through at Taco Bell is open from 9:00 AM to 2:00 AM Monday through Friday.

Is the Taco Bell at 381 Palisades Blvd open on Sundays?

Yes, this Taco Bell location is open on Sundays from 9:00 AM to 1:00 AM.