Sonic Drive-In

3.6
1939 reviews
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Business Details

9829 Parkway East, Birmingham, AL
35215, United States
(205) 853-0355
http://www.sonicdrivein.com/locations/us/al/birmingham/9829-parkway-east/store-4782
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Birmingham, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9829 Parkway East for the ultimate SONIC experience!

Location

Sonic Drive-In
9829 Parkway East, Birmingham, AL
35215, United States

Hours

Reviews

3.6
1,939 reviews
5 stars
765
4 stars
400
3 stars
278
2 stars
156
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times and orders often not being taken or fulfilled.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or stale items, leading to dissatisfaction.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Management Issues

Frequent mentions of poor management and operational inefficiencies, including broken order screens and lack of staff responsiveness.
  • LD
    Laquetta Danzy
    Dec 31, 2025
    5.0
    My child did not like chicken tenders
  • CW
    Christian Williams
    Dec 24, 2025
    1.0
    Charging for the marinara that comes with the mozzarella sticks? 26$ order including a large and small mozz but they are going to charge for something thats free. Updating: Just got home and they didnt even put them in the bag after charging. Greedy company
  • JP
    Juan Puente
    Nov 27, 2025
    4.0
    Muy agradables la verdad
  • JF
    Jaylene Franklin
    Nov 26, 2025
    1.0
    I will never come back to the location ever again service is complete horrible I had a pick up order I checked in the stall which I know they saw waited 30 minutes they never came out with my order I just wasted a freaking gift card because of this horrible service never again
  • DG
    D'Andria Grady
    Nov 22, 2025
    2.0
    Chicken tenders COLD, fries brick HARD, the young ladies working customer service was good.
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