Brand Certified
Sonic Drive-In
3.6(1913 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
9829 Parkway East, Birmingham, AL
35215, United States
Certified by Sonic Drive-In • Mar 01, 2026
(205) 853-0355
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/al/birmingham/9829-parkway-east/store-4782
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Birmingham, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9829 Parkway East for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.6
1,913 reviews
5 stars
753
4 stars
391
3 stars
278
2 stars
155
1 star
336
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely long wait times, unresponsive staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted poor food quality, including cold, undercooked, or stale items, with some customers expressing that the food was inedible.
Staff Attitude
Several customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and mentioned enjoyable food items.
- NWNicole Waldrop4 days ago1.0There’s no tomato, no jalapeños no buffalo pack not, no groovy sauce, no anything. Nothing that I paid for. How do you not even think to put in a ketchup when you got fries or tater tots? My strawberry drink is disgusting by the way I don’t know who put all that syrup in there, but that’s not how it goes. What is wrong with you people? I ordered the DoorDash. My order came up over $50 and you couldn’t give me one thing that I asked you for And paid for?! Curse you
- CTChristopher Terry4 days ago5.0Thank you the young man that provided the best level customer service 👏 I have had in years from anywhere. He even ask me if I has any trash he could get throw away for me. I wish I got his name for this review but thank you so much.
- LDLaquetta DanzyDec 31, 20255.0My child did not like chicken tenders
- CWChristian WilliamsDec 24, 20251.0Charging for the marinara that comes with the mozzarella sticks? 26$ order including a large and small mozz but they are going to charge for something thats free. Updating: Just got home and they didnt even put them in the bag after charging. Greedy company
- JFJaylene FranklinNov 26, 20251.0I will never come back to the location ever again service is complete horrible I had a pick up order I checked in the stall which I know they saw waited 30 minutes they never came out with my order I just wasted a freaking gift card because of this horrible service never again
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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