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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Birmingham, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 143 Foust Court for the ultimate SONIC experience!
Customers frequently reported long wait times for both order taking and food delivery, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
The quality of food was inconsistent, with several customers noting that items were cold, overcooked, or not prepared as requested.
Customer Service
While some staff were described as friendly, numerous reviews mentioned rude behavior and poor customer service experiences.
Positive Highlights
A few customers praised specific menu items like slushes and milkshakes, indicating some satisfaction with certain offerings.
MV
mace vila
Feb 25, 2026
5.0
The lady working drive thru around 10:45pm on feb 25 showed her ass with our sundaes (metaphorical not literally). They looked so nice🙂↔️😩😩 should def give her a raise!!!
DB
Deborah Barnes
Feb 20, 2026
5.0
They got the order right and the waiting time was fast
WK
William Kelly
Feb 16, 2026
1.0
Food was horrible. I couldn't eat it. The manager refused to help. So we couldn't get the order fixed or couldn't get our money back. Definitely wouldn't recommend this location. Had to order dinner from somewhere else spending more money on top of what was already spent. I hope this location gets shut down or better management.
TB
Tim Beas
Feb 15, 2026
1.0
Wouldn't take order at menu or drive thru but took the people's order infront of me in drive threw.
WC
Whitney Chambless
Feb 15, 2026
1.0
Waited at the speaker and no one took my order so went through the drive thru and all overs ahead of me were taken promptly then when I got to the speaker no one would take my order. I can't help but feel like they had a camera and therefore this was race related