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Find your nearby Pizza Hut® at 4500 Montevallo Rd in Birmingham, AL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers praised the food as delicious and fresh, though some reported issues with undercooked or incorrect orders.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were noted for being rude and unprofessional.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly in the dining area and bathrooms.
Order Accuracy
Numerous customers experienced issues with incorrect orders or missing items, leading to frustration.
Service Speed
While some customers appreciated quick service, others reported long wait times and delays in order fulfillment.
JB
Justina Berry
Nov 4, 2025
5.0
I would like to shout out whoever worked the hours between 3-4 yesterday and to whoever made my food thank you‼️ it was delicious. Everything was correct and fresh I was having problems with the app to change a few things but I called and they fixed the problem for me. I been eating pizza hut sense I was a little girl and yall haven't disappoint me yet
DR
Devonta Rips
Aug 13, 2025
5.0
This is a real good spot. The food is good in the service is quick
ES
Erik Smith
Aug 9, 2025
2.0
I’ll say the food cooked right and no issue with the food. My issue is the customer service (or lack of.) the guy in the video was busy talking on his phone the whole time I was there. I stood at the counter for a few and he never acknowledged me. Finally he looks at me while talking on his AirPod and says “what you need”?
Everything from the way he’s dressed, to lack of customer service, to his personality represents your company badly. I realize these days it’s hard to get good employees, but there must be some kind of standard and dress code.
DM
David Miller
Jun 25, 2025
5.0
I made a mistake with my pizza order and Kelvin Went out of his way to fix my mistake. Really recommend this place.
David Miller
JH
Jesse Hidalgo
Jun 25, 2025
1.0
My Not-So-Great Pizza Hut Experience
You know, I was really looking forward to a nice lunch today, but my visit to Pizza Hut pretty much squashed that. Instead of enjoying an actual meal, I ended up gnawing on a protein bar just to keep from starving, all thanks to how things went down.
Right off the bat, the place looked pretty grimy. The front door was visibly dirty, like it hadn't seen a good cleaning in ages. Then I walked in, and it was crickets – nobody even bothered to look up or say hello. Just past the counter, there was this soda machine, clearly marked "out of order," and it had that look like it'd been broken for a long time.
Finally, someone asked if they could help me. I told them I had a mobile order, and they just said there were a few orders ahead of mine. My pickup time came and went, and then I noticed this board behind the counter flashing red. I'm guessing it's their system for tracking order times or something, supposed to give you an idea of when your food will be ready. Well, it was definitely telling them that orders were way overdue. Instead of actually getting the food ready, it seemed like they were just clearing the orders off the screen and marking them as "done." I can tell you for sure, my order wasn't ready.
So, here I sat, 17 minutes after I got there, completely empty-handed when my order was supposed to be ready for pickup. My lunch break is only 30 minutes, and they pretty much wasted the entire thing. I just gave up and left.
Thankfully, I chose to pay at the store when I ordered.
Seriously, if you value your time and need your food on schedule, you might want to skip this particular Pizza Hut.
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Where can you get food delivery in Birmingham, AL?
With delivery drivers dedicated to keeping your food oven-hot, Pizza Hut is the best way to get fast food delivery. Order your food delivery today at <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals ">PizzaHut.com</a>or call .
Where can you get wings in Birmingham, AL?
Pizza Hut offers wing delivery and carryout for <a href=”https://www.pizzahut.com/index.php?menu=desserts#/menu/wings">traditional wings</a> or <a href=”https://www.pizzahut.com/index.php?menu=desserts#/menu/wings">boneless wings</a>. Try all the Wingstreet® flavors including buffalo wings, garlic parmesan wings, honey BBQ wings, spicy garlic wings, Hawaiian Teriyaki wings, or even Cajun style dry rub wings.
Where is Pizza Hut located in Birmingham, AL?
Pizza Hut is located at 4500 Montevallo Rd, Space No. A101, Birmingham, AL 35210.
What are the operating hours for Pizza Hut at 4500 Montevallo Rd?
Pizza Hut is open from 9:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 9:00 AM to midnight on Friday and Saturday.
What services does Pizza Hut offer for picking up or getting your order?
Pizza Hut offers in-store pickup, delivery, and no-contact delivery services.
How can I order from Pizza Hut online or via a mobile app?
You can order pizza delivery, carryout, or curbside pickup via the Pizza Hut website or the Pizza Hut mobile app.
What types of food can I expect at this Pizza Hut location?
This Pizza Hut serves pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.
Does Pizza Hut in Birmingham offer any special rewards or deals?
Yes, the Hut Rewards® program offers discounts, pizza deals, and coupons. Details are available on the Pizza Hut deals page or mobile app.
Are wings available at the Pizza Hut on Montevallo Rd?
Yes, Pizza Hut offers traditional and boneless wings with a variety of Wingstreet® flavors, including buffalo, garlic parmesan, honey BBQ, and more.
Is there a gym or fitness center near Pizza Hut at 4500 Montevallo Rd?
Yes, Planet Fitness is nearby, perfect for a workout before or after enjoying your meal at Pizza Hut.
What shopping options are close to Pizza Hut on Montevallo Rd?
Shops On Montevallo, a shopping center, is close by, offering a variety of retail options to visit before or after dining at Pizza Hut.
Are there any beauty and spa services near the Pizza Hut at 4500 Montevallo Rd?
Yes, nearby beauty and spa services include Sew-In's & Styles by Tayanna, The Velvet Skin Studio, Bare, and Clipper House Barber Studio, among others.