Papa Johns Pizza

3.5
203 reviews
Get DirectionsCallWebsite

Business Details

4500 Montevallo Road, Birmingham, AL
35210, United States
(205) 951-7272
https://locations.papajohns.com/united-states/al/35210/birmingham/4500-montevallo-road
GoogleFacebookInstagramTwitter

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Birmingham, AL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Birmingham pizza for any occasion. Call us for pizza delivery in Birmingham or stop by 4500 Montevallo Road for carryout to order the best pizza in Birmingham, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4500 Montevallo Road, Birmingham, AL
35210, United States

Hours

Reviews

3.5
203 reviews
5 stars
83
4 stars
38
3 stars
20
2 stars
14
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude management and poor communication.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over special requests not being honored.

Delivery Issues

Numerous customers experienced long wait times, delivery cancellations, and cold food upon arrival, leading to dissatisfaction.

Food Quality

Inconsistent food quality reported; while some enjoyed the pizza, others found it lacking in toppings or freshness.

Hygiene Concerns

Several reviews raised concerns about hygiene practices, including improper handling of food and cleanliness.
  • BB
    Brice Bishop
    Sep 7, 2025
    5.0
    Saw my hands were full and helped me to the car Excellent customer service
  • DS
    Derick Sweet
    Aug 16, 2025
    3.0
    Im a big papa John's fan. I get it a lot. I was staying at a hotel 2 miles away and I could not get delivery which was disappointing. Said it was out of range. I ordered a pizza and a side of jalapeño pappadillas . I was really looking forward to the jalapeño papa Dallas. The pizza was fine . But I was really dissatisfied with the papadillas . I got some wierd version of them and missing some ingredients. And was not made like a papadilla. See picture for what I got. I feel a little cheated . I mean they even have a picture to go off of. I like the way they are supposed to me made.
  • VM
    Valerie Mckenzie
    Apr 20, 2023
    1.0
    Worst 🍕 my family has ever eaten. Never will come back to this location whatsoever. My son has diarrhea cause eating from this location today... BE AWARE. And Be ⚠️
  • RS
    Robert Scrimpsher
    Jun 19, 2020
    1.0
    Ordered a pizza told them where I was they took the money then I get a call two minutes later saying they don't cross the tracks. Thanks for helping out truck driver.
  • MG
    Mark Graf
    Dec 22, 2018
    4.0
    Good management and team
Read more reviews on Google

Frequently Asked Questions About Papa Johns Pizza

Where is Papa Johns Pizza located?

Papa Johns Pizza is located at 4500 Montevallo Road, Ste A108, Birmingham, AL 35210, USA.

What are the delivery hours for Papa Johns Pizza?

Delivery is available Monday through Thursday and Sunday from 10:30 AM to 11:00 PM, and Friday and Saturday from 10:30 AM to midnight. Closed on Christmas Day.