Papa Johns Pizza

3.5
202 reviews
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Business Details

4500 Montevallo Road, Birmingham, AL
35210, United States
(205) 951-7272
https://locations.papajohns.com/united-states/al/35210/birmingham/4500-montevallo-road
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About

Pizza Restaurant
At Papa Johns Pizza in Birmingham, AL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Birmingham pizza for any occasion. Call us for pizza delivery in Birmingham or stop by 4500 Montevallo Road for carryout to order the best pizza in Birmingham, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4500 Montevallo Road, Birmingham, AL
35210, United States

Hours

Reviews

3.5
202 reviews
5 stars
82
4 stars
38
3 stars
20
2 stars
14
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude management and poor communication.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over special requests not being honored.

Delivery Issues

Numerous reports of delayed deliveries, with some orders taking over an hour and drivers failing to communicate effectively.

Food Quality

Inconsistent food quality; while some customers enjoyed the pizza, others reported cold, poorly made, or unsanitary food.

Hygiene Concerns

Several reviews raised concerns about hygiene practices, including improper food handling and cleanliness in the restaurant.
  • BB
    Brice Bishop
    Sep 7, 2025
    5.0
    Saw my hands were full and helped me to the car Excellent customer service
  • DS
    Derick Sweet
    Aug 16, 2025
    3.0
    Im a big papa John's fan. I get it a lot. I was staying at a hotel 2 miles away and I could not get delivery which was disappointing. Said it was out of range. I ordered a pizza and a side of jalapeño pappadillas . I was really looking forward to the jalapeño papa Dallas. The pizza was fine . But I was really dissatisfied with the papadillas . I got some wierd version of them and missing some ingredients. And was not made like a papadilla. See picture for what I got. I feel a little cheated . I mean they even have a picture to go off of. I like the way they are supposed to me made.
  • NM
    Nelson Martinez
    Jul 5, 2025
    5.0
    So nice
  • TA
    Terry Armstrong
    Jun 25, 2025
    4.0
    The pizza was delicious service was fast
  • EM
    Earnest Metcalf
    Feb 21, 2024
    3.0
    Just a regular Papa Johns experience. Food not great but it will do if your hungry. The staff was great..
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Frequently Asked Questions About Papa Johns Pizza

Where is Papa Johns Pizza located?

Papa Johns Pizza is located at 4500 Montevallo Road, Ste A108, Birmingham, AL 35210, USA.

What are the delivery hours for Papa Johns Pizza?

Delivery is available Monday through Thursday and Sunday from 10:30 AM to 11:00 PM, and Friday and Saturday from 10:30 AM to midnight. Closed on Christmas Day.