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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(616 reviews)

Business Details

5444 Patrick Way, Birmingham, AL
35235, United States
(205) 725-7410

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Birmingham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5444 Patrick Way, Birmingham, AL
35235, United States

Hours

Reviews

4.0
616 reviews
5 stars
337
4 stars
124
3 stars
50
2 stars
36
1 star
69

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the freshness and flavor of many menu items, but there were numerous complaints about stale bread, incorrect orders, and food not being served hot.

Service Issues

Several reviews highlighted slow service, incorrect orders, and poor customer service experiences, particularly in the drive-thru.

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors and issues with food safety, such as finding hair in food.

Staff Performance

While some employees received positive mentions for their friendliness and helpfulness, others were criticized for rudeness and lack of attention to customers.

Atmosphere

The restaurant's decor was described as tired and in need of updates, although some customers appreciated the clean and airy environment.
  • RG
    Roman Greene
    Feb 15, 2026
    2.0
    Trussville Panera Bread is a very mediocre experience with barely enough redeeming qualities to justify walking in the door. It's not ridiculously busy, but not dead either. The tables appear clean from a distance, but when you sit down, it's apparent that the employees rarely tend to the dining room. Our order was taken rather quickly, and the food came at a similar pace. The food quality left something to be desired. Biting into the bread of my toasted Italiano sandwich was an experience I'd liken to breaching the hull of the Titanic. It took an iceberg of effort to get through the crust and sever a mouthful of sandwich from the main body (which, mind you, was rather small for $7.50). The bacon mac n' cheese was satisfactory, but let's be honest: it's very difficult to mess up mac n' cheese. Now would also be a good time to mention the fact that upon one visit, my grandmother's wallet was stolen from this location. It's not the kind of thing I'd expect to happen just anywhere in Trussville. If you want to spend your days squandering your paycheck on mediocre food paired with questionably average service, and you like to top it all off by having your recently emptied wallet misappropriated, Panera Bread Trussville is an extremely effective candidate wherein to accomplish such goals.
  • VC
    Vanessa Crooks
    Jan 30, 2026
    5.0
    Clean, adequate seating for small groups, clean restrooms, and great food!
  • LB
    Laura Blanton
    Jan 30, 2026
    5.0
    Great food prepared and served by sweet, kind people. The autumn squash bisque was devine, and the turkey cheddar sandwich was delicious.
  • KG
    Keep Going
    Jan 26, 2026
    4.0
    We have enjoyed visiting many Panera locations for years. We like their fresh ingredient menu and bakery. The service at this location was very good. The breads and baked treats, however, appeared to be at the end of their shelf life and offerings were sparse. Also, the interior appeared tired and a bit dingy. There was just no sparkle. This is a common malady in the restaurant/retail industry when mediocrity and prioritized cost cutting becomes entrenched in the corporate structure. Higher ups just don't seem to notice or prioritize fresh paint, sophisticated lighting, crisp clean areas. I hope the company isn't dying a slow death. (We recently lost Gadsden Panera.) Here's hoping they can transform this 'meh' malaise going through the motions existence.
  • EE
    Edward
    Jan 3, 2026
    1.0
    Stopped by to pick up an order to take home. Took 20 minutes to get the food. Got home with the order and it was not complete. Tried to call to talk to the manager about the issue and never could get through. Every time I went on hold it would ring for 20 or thirty times and hang up the call. This is the second and last time I will eat at Panera in trussville Al.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

Panera Bread does not accept reservations.

What are the opening hours of Panera Bread in Birmingham, AL?

Panera Bread is open every day from 7:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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