Panera Bread

4.0
609 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Birmingham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5444 Patrick Way, Birmingham, AL
35235, United States

Hours

Reviews

4.0
609 reviews
5 stars
333
4 stars
123
3 stars
50
2 stars
35
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being stale, cold, or poorly prepared.

Service Issues

Many reviews highlighted slow service, incorrect orders, and unhelpful staff, particularly in the drive-thru.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and issues with food handling.

Positive Staff Interactions

Despite the issues, some customers praised specific employees for their friendly and helpful service.

High Prices

Many customers felt that the prices were too high for the quality and quantity of food received.
  • EE
    Edward
    Jan 3, 2026
    1.0
    Stopped by to pick up an order to take home. Took 20 minutes to get the food. Got home with the order and it was not complete. Tried to call to talk to the manager about the issue and never could get through. Every time I went on hold it would ring for 20 or thirty times and hang up the call. This is the second and last time I will eat at Panera in trussville Al.
  • NL
    namen los
    Dec 31, 2025
    1.0
    they apparently teach their employees to harass you over and over if you "need anything". pls stop doing that
  • KL
    Kathryn Lopresti
    Dec 30, 2025
    4.0
    Tomato soup is great and variety of bagels and more.
  • HP
    Heriberto Padilla
    Dec 28, 2025
    1.0
    By far the nastiest Panera I have ever seen too. Floors and drink counter disgusting. My drink cup had a long dark hair in the cup.
  • SN
    So what now?
    Dec 15, 2025
    1.0
    Roaches in the kitchen allegedly and dining area . Complained multiple times and they still kept crawling 😳

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

Panera Bread does not accept reservations.

What are the opening hours of Panera Bread in Birmingham, AL?

Panera Bread is open every day from 7:00 AM to 9:00 PM.