CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Birmingham is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some items being stale, cold, or poorly prepared.
Service Issues
Many reviews highlighted slow service, incorrect orders, and unhelpful staff, particularly in the drive-thru.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and issues with food handling.
Positive Staff Interactions
Despite the issues, some customers praised specific employees for their friendly and helpful service.
High Prices
Many customers felt that the prices were too high for the quality and quantity of food received.
EE
Edward
Jan 3, 2026
1.0
Stopped by to pick up an order to take home. Took 20 minutes to get the food. Got home with the order and it was not complete. Tried to call to talk to the manager about the issue and never could get through. Every time I went on hold it would ring for 20 or thirty times and hang up the call. This is the second and last time I will eat at Panera in trussville Al.
NL
namen los
Dec 31, 2025
1.0
they apparently teach their employees to harass you over and over if you "need anything". pls stop doing that
KL
Kathryn Lopresti
Dec 30, 2025
4.0
Tomato soup is great and variety of bagels and more.
HP
Heriberto Padilla
Dec 28, 2025
1.0
By far the nastiest Panera I have ever seen too. Floors and drink counter disgusting. My drink cup had a long dark hair in the cup.
SN
So what now?
Dec 15, 2025
1.0
Roaches in the kitchen allegedly and dining area . Complained multiple times and they still kept crawling 😳
What are the opening hours of Panera Bread in Birmingham, AL?
Panera Bread is open every day from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery and drive-thru services?
Yes, Panera Bread offers delivery and has a drive-thru service for customer convenience.
Can I order food online from Panera Bread?
Yes, you can order online for delivery or rapid pick-up via their website or the Panera Bread app.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
What types of meals are served at Panera Bread in Birmingham?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What kind of food specialties can I find at Panera Bread?
Panera Bread specializes in 'You Pick Two' meals, power menu items, hand-tossed salads, artisan breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Is there complimentary Wi-Fi available at Panera Bread?
Yes, Panera Bread provides complimentary Wi-Fi for customers.
What nearby restaurants can I visit along with Panera Bread?
Nearby, you can find Jimmy John's for fast sandwiches, Five Guys for American fast food, and Zoes Kitchen for Mediterranean cuisine. These offer great dining options before or after visiting Panera Bread.
What other nearby places can be useful when visiting Panera Bread?
Spectrum, an internet and television service provider, is nearby. Also, if you need pet supplies, Petco is close by, and for shopping, Homestead Village and HomeGoods offer a variety of stores.
Are there any healthcare facilities near Panera Bread?
Yes, several healthcare facilities are nearby including Alabama Medical & Surgical Foot Center, Trussville Urgent Care, and UAB Callahan Eye Clinic for eye care.