Panera Bread

4.0
601 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Birmingham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5444 Patrick Way, Birmingham, AL
35235, United States

Hours

Reviews

4.0
601 reviews
5 stars
333
4 stars
120
3 stars
50
2 stars
34
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and inaccurate orders, particularly in the drive-thru.

Food Quality

Mixed reviews on food quality; some praised freshness and taste, while others complained about stale bread, cold food, and incorrect orders.

Staff Attitude

Customer service experiences varied widely, with some staff being friendly and helpful, while others were described as rude or inattentive.

Cleanliness

Concerns were raised about cleanliness in the dining area and food preparation practices.

Menu Availability

Customers noted that the restaurant often ran out of menu items, leading to disappointment.
  • BB
    Blake
    4 days ago
    4.0
    Steve is a great employee! The floor is super sticky and noisy to walk on.
  • AW
    Ann Whitaker
    5 days ago
    5.0
    Great food, I had the French Dipper-- it was excellent, friendly employees, dinning room could use an update woobly table, cushions in some seats worn. The area was clean.
  • JB
    Jennifer Barbie Boykin-Bryan
    Nov 7, 2025
    5.0
    I love the Greek Goddess salad and my husband likes the Mediterranean Greens with Grains. (You can make that one vegan with a few customizations: No Greek Dressing, Feta or Shawarma Seasoning.)
  • QB
    Quintin Baldwin
    Oct 30, 2025
    1.0
    Bad bad bad. My soup was warm and barely any meat on my sandwich.
  • BC
    Bonny Clem
    Oct 16, 2025
    1.0
    We waited 50 minutes at the window for one sandwich, soup, bagel, and 2 drinks. One of the drinks was wrong.after waiting for so long, I went inside to find out what was taking so long only to realize that our food was ready, sitting in the back, and I'm guessing they just forgot about us. I called to file a complaint and I was told that someone would reach out to me (they never did). They also told me that we would get a $10 credit to our account. But seriously? At this point because not only did no one take the time to reach back out to me, but the corporate office person I spoke to was rude, of no help, and I will never return back.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

Panera Bread does not accept reservations.

What are the opening hours of Panera Bread in Birmingham, AL?

Panera Bread is open every day from 7:00 AM to 9:00 PM.