CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Birmingham is here with warmth and welcome. Panera Bread. Food as it should be.
Customers praised the freshness and flavor of many menu items, but there were numerous complaints about stale bread, incorrect orders, and food not being served hot.
Service Issues
Several reviews highlighted slow service, incorrect orders, and poor customer service experiences, particularly in the drive-thru.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty floors and issues with food safety, such as finding hair in food.
Staff Performance
While some employees received positive mentions for their friendliness and helpfulness, others were criticized for rudeness and lack of attention to customers.
Atmosphere
The restaurant's decor was described as tired and in need of updates, although some customers appreciated the clean and airy environment.
RG
Roman Greene
Feb 15, 2026
2.0
Trussville Panera Bread is a very mediocre experience with barely enough redeeming qualities to justify walking in the door.
It's not ridiculously busy, but not dead either. The tables appear clean from a distance, but when you sit down, it's apparent that the employees rarely tend to the dining room. Our order was taken rather quickly, and the food came at a similar pace.
The food quality left something to be desired. Biting into the bread of my toasted Italiano sandwich was an experience I'd liken to breaching the hull of the Titanic. It took an iceberg of effort to get through the crust and sever a mouthful of sandwich from the main body (which, mind you, was rather small for $7.50). The bacon mac n' cheese was satisfactory, but let's be honest: it's very difficult to mess up mac n' cheese.
Now would also be a good time to mention the fact that upon one visit, my grandmother's wallet was stolen from this location. It's not the kind of thing I'd expect to happen just anywhere in Trussville.
If you want to spend your days squandering your paycheck on mediocre food paired with questionably average service, and you like to top it all off by having your recently emptied wallet misappropriated, Panera Bread Trussville is an extremely effective candidate wherein to accomplish such goals.
VC
Vanessa Crooks
Jan 30, 2026
5.0
Clean, adequate seating for small groups, clean restrooms, and great food!
LB
Laura Blanton
Jan 30, 2026
5.0
Great food prepared and served by sweet, kind people. The autumn squash bisque was devine, and the turkey cheddar sandwich was delicious.
KG
Keep Going
Jan 26, 2026
4.0
We have enjoyed visiting many Panera locations for years. We like their fresh ingredient menu and bakery. The service at this location was very good. The breads and baked treats, however, appeared to be at the end of their shelf life and offerings were sparse. Also, the interior appeared tired and a bit dingy. There was just no sparkle. This is a common malady in the restaurant/retail industry when mediocrity and prioritized cost cutting becomes entrenched in the corporate structure. Higher ups just don't seem to notice or prioritize fresh paint, sophisticated lighting, crisp clean areas. I hope the company isn't dying a slow death. (We recently lost Gadsden Panera.) Here's hoping they can transform this 'meh' malaise going through the motions existence.
EE
Edward
Jan 3, 2026
1.0
Stopped by to pick up an order to take home. Took 20 minutes to get the food. Got home with the order and it was not complete. Tried to call to talk to the manager about the issue and never could get through. Every time I went on hold it would ring for 20 or thirty times and hang up the call. This is the second and last time I will eat at Panera in trussville Al.
What are the opening hours of Panera Bread in Birmingham, AL?
Panera Bread is open every day from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery and drive-thru services?
Yes, Panera Bread offers delivery and has a drive-thru service for customer convenience.
Can I order food online from Panera Bread?
Yes, you can order online for delivery or rapid pick-up via their website or the Panera Bread app.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
What types of meals are served at Panera Bread in Birmingham?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What kind of food specialties can I find at Panera Bread?
Panera Bread specializes in 'You Pick Two' meals, power menu items, hand-tossed salads, artisan breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Is there complimentary Wi-Fi available at Panera Bread?
Yes, Panera Bread provides complimentary Wi-Fi for customers.
What nearby restaurants can I visit along with Panera Bread?
Nearby, you can find Jimmy John's for fast sandwiches, Five Guys for American fast food, and Zoes Kitchen for Mediterranean cuisine. These offer great dining options before or after visiting Panera Bread.
What other nearby places can be useful when visiting Panera Bread?
Spectrum, an internet and television service provider, is nearby. Also, if you need pet supplies, Petco is close by, and for shopping, Homestead Village and HomeGoods offer a variety of stores.
Are there any healthcare facilities near Panera Bread?
Yes, several healthcare facilities are nearby including Alabama Medical & Surgical Foot Center, Trussville Urgent Care, and UAB Callahan Eye Clinic for eye care.
Brand Certified Facts from Panera Bread
Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: