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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(455 reviews)

Business Details

143 Summit Boulevard, Birmingham, AL
35243, United States
(205) 968-7585

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Birmingham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
143 Summit Boulevard, Birmingham, AL
35243, United States

Hours

Reviews

4.0
455 reviews
5 stars
239
4 stars
96
3 stars
40
2 stars
32
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or unhelpful staff, particularly from management.

Food Quality

Several customers reported issues with food quality, including incorrect orders, stale items, and a decline in freshness compared to previous visits.

Cleanliness

Multiple reviews noted cleanliness issues, particularly in the dining area and restrooms, suggesting a lack of proper maintenance.

Order Accuracy

A recurring theme in reviews is the frequent inaccuracy of orders, especially with online and takeout orders, leading to customer frustration.

Atmosphere

While some customers appreciated the pleasant atmosphere and spacious dining area, others mentioned it being poorly maintained.
  • SS
    ScoHay
    6 days ago
    1.0
    Very rude woman there. I was picking up a catering doordash order and she said it's gone bc i was late... like she was mad about it. Well i came from riverchase
  • DH
    Deborah Hagen
    Feb 23, 2026
    5.0
    This is a nice Panera. Always clean and staff friendly
  • SA
    Steve Adams
    Dec 10, 2025
    4.0
    I really like Panera Bread and didn't think I would. I remember the first time I went, it sounded a little frou frou to me, but there were plenty of things I liked and the food is really good. The thing that really sold me is their cinnamon crunch bagel. Unbelievable! I really like how consistent Panera is. I have an early morning Bible study there every Thursday and it's quiet, comfortable, and don't ever feel like they're tired of some that just get coffee. It's probably ideally suited for lunch.
  • DM
    Donna McNulty
    Nov 26, 2025
    5.0
    The atmosphere here is as good as the food. The food is great.
  • JM
    Jennifer McElroy
    Nov 24, 2025
    2.0
    Poor customer service and order not correct. Food was not at the level it has been previously.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Birmingham accept reservations?

No, Panera Bread does not accept reservations.

What are the business hours for Panera Bread in Birmingham?

Panera Bread is open daily from 6:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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