Panera Bread

4.0
450 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Birmingham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
143 Summit Boulevard, Birmingham, AL
35243, United States

Hours

Reviews

4.0
450 reviews
5 stars
236
4 stars
96
3 stars
40
2 stars
31
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor interactions.

Food Quality

Many customers express dissatisfaction with food quality, citing issues like burnt items, incorrect orders, and lack of freshness.

Cleanliness

Several reviews mention cleanliness issues, particularly in restrooms and dining areas, indicating a need for better maintenance.

Order Accuracy

Numerous customers report frequent mistakes with their orders, including missing items and incorrect food.

Atmosphere

The dining environment is generally appreciated for being spacious and pleasant, though some note it can be noisy or poorly maintained.
  • JM
    Jennifer McElroy
    1 day ago
    2.0
    Poor customer service and order not correct. Food was not at the level it has been previously.
  • JL
    John L.
    Nov 5, 2025
    2.0
    Hit or miss experience. Food usually pretty good, but online orders are often wrong. Most of the coffee urns empty today.
  • CK
    Chris Kirkley
    Oct 29, 2025
    5.0
    The staff is always super friendly and the quality of the food is always great
  • FM
    Felicia Molette
    Oct 26, 2025
    2.0
    Ordered 2 bowls of chicken wild rice not 1 grain of rice 25 carrots and 1 piece of chicken
  • KH
    Keidy Hernandez
    Oct 5, 2025
    1.0
    Terrible customer service!!!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Birmingham accept reservations?

No, Panera Bread does not accept reservations.

What are the business hours for Panera Bread in Birmingham?

Panera Bread is open daily from 6:00 AM to 9:00 PM.