CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Birmingham is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some items being excellent while others were subpar or not fresh.
Customer Service
There were numerous complaints about poor customer service, including rude staff and incorrect orders.
Cleanliness
Several reviews highlighted issues with cleanliness in the dining area and restrooms.
Atmosphere
The atmosphere was generally praised, with many customers enjoying the spacious and comfortable environment.
Order Accuracy
Many customers experienced issues with order accuracy, particularly with online orders being incorrect.
SA
Steve Adams
Dec 10, 2025
4.0
I really like Panera Bread and didn't think I would. I remember the first time I went, it sounded a little frou frou to me, but there were plenty of things I liked and the food is really good. The thing that really sold me is their cinnamon crunch bagel. Unbelievable! I really like how consistent Panera is. I have an early morning Bible study there every Thursday and it's quiet, comfortable, and don't ever feel like they're tired of some that just get coffee. It's probably ideally suited for lunch.
DM
Donna McNulty
Nov 26, 2025
5.0
The atmosphere here is as good as the food. The food is great.
JM
Jennifer McElroy
Nov 24, 2025
2.0
Poor customer service and order not correct. Food was not at the level it has been previously.
JL
John L.
Nov 5, 2025
2.0
Hit or miss experience. Food usually pretty good, but online orders are often wrong. Most of the coffee urns empty today.
CK
Chris Kirkley
Oct 29, 2025
5.0
The staff is always super friendly and the quality of the food is always great