McDonald's

3.3
1475 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
732 Lomb Ave, Birmingham, AL
35211, United States

Hours

Reviews

3.3
1,475 reviews
5 stars
449
4 stars
276
3 stars
278
2 stars
159
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Customer Service

Feedback indicated a mix of friendly and rude service, with several customers noting unprofessional behavior from staff.

Cleanliness

Multiple reviews mentioned poor restroom conditions and overall cleanliness issues within the restaurant.

Food Quality

While some customers enjoyed their meals, others reported cold or poorly prepared food, indicating inconsistency in food quality.
  • JJ
    Juggernaut
    Jan 4, 2026
    5.0
    great atmosphere great service and great menu delicious meals
  • MM
    Machelle
    Jan 2, 2026
    5.0
    Big Mac combo was fresh hot and customers service is good friendly .
  • NR
    Nikolai Reynolds
    Dec 7, 2025
    2.0
    Pretty decent location order are received in a timely manner no order mistake so far. But they definitely need to do restroom maintenance a family went in to use it and come out saying the toilet sprayed water on their back while they where using it.
  • JL
    Joe Lewis
    Dec 6, 2025
    1.0
    The way your night crew just played with my time, my money, and my stomach. I'm at work!!!! I should of drove off when the young lady left me at the mic for 20 minutes. With no line. When I bought the food back. The young lady demanded fresh off the grill. Someone declined with a "No!". Then they sent the same cold food out with hot fries. Diabolical. I pray you get back the service you immaturity deserves when you spend your money. We didnt deserve any of that.. I appreciate the reminder. Never come here after 7. Your cook sorry as hell.
  • KH
    Kay Hatcher
    Dec 2, 2025
    2.0
    No good customer service...waited 5 min just to get my order taken and it waa not crowded.

Frequently Asked Questions About McDonald's

What are the operating hours for dining at this McDonald's location?

This McDonald's location operates 24 hours a day, 7 days a week for dining.

What are the delivery hours for this McDonald's?

Delivery is available daily from 6:00 AM to 11:45 PM, except on Fridays and Saturdays when delivery extends to 12:45 AM.