McDonald's

3.4
2332 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
801 Dennison Ave, Birmingham, AL
35211, United States

Hours

Reviews

3.4
2,332 reviews
5 stars
769
4 stars
460
3 stars
448
2 stars
218
1 star
437

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, particularly during night shifts.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about burnt burgers and missing items.

Customer Experience

While some customers praised friendly service and fresh food, others expressed frustration with management and overall service quality.

Operational Problems

Several customers noted issues with the restaurant's hours and availability of menu items, including broken machines and inconsistent service.
  • AA
    Anyi
    Jan 2, 2026
    1.0
    I’m very disappointed with this McDonald’s. They constantly refuse to provide service after 12 a.m., even though they claim to be a 24/7 restaurant. What’s the point of being open 24 hours if customers are denied service? On top of that, DoorDash orders are never prepared correctly. Items are missing or not made the way they were ordered. This has happened multiple times. This location needs better management and consistency. Customers deserve the service that is advertised
  • AH
    Andy Hawkins
    Dec 25, 2025
    4.0
    I only do drive thru here and it still isn't correct
  • ER
    Elise Rice
    Dec 18, 2025
    5.0
    Last night i went. Everyone was so friendly ! Food was great. King is doing a great job!
  • EW
    Evan Wanner
    Dec 2, 2025
    1.0
    Go in the drive through you get out maybe quick go inside and you wait an hour for your food or anyone to talk to you
  • SB
    Stefanie Bamberg
    Nov 25, 2025
    1.0
    This location use to be amazing but lately they have went downhill. I have been given the location 3 last chances. They cannot get drinks correct. They are not putting ice in the drinks. Ordered a large fry and it was filled only half way. The fries are cold. And the hamburger meat is burnt. Everyone in the window act like they don't want to be there. No one says hello, thank you, you're welcome, have a nice day.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 801 Dennison Ave, Birmingham, AL?

McDonald's at 801 Dennison Ave operates 24 hours a day, 7 days a week.

Does McDonald's at this location offer delivery and curbside pickup?

Yes, this McDonald's offers delivery, same day delivery, no contact delivery, and curbside pickup services.