McDonald's

3.7
2159 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4625 Hwy 280 S, Birmingham, AL
35242, United States

Hours

Reviews

3.7
2,159 reviews
5 stars
895
4 stars
454
3 stars
342
2 stars
148
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Freshness

While some customers enjoyed hot and fresh food, many others received cold or incorrect orders.

Staff Attitude

There were mixed reviews on staff friendliness, with some praising helpful employees while others noted rude behavior.

Management Issues

Several reviews highlighted a lack of effective management, leading to disorganization and poor customer experiences.

Cleanliness

Some customers appreciated the cleanliness of the location, contrasting with reports of unsanitary conditions.
  • MD
    Marsha Duell
    Dec 31, 2025
    5.0
    McDonald's 4625 Highway 280, Birmingham, AL 35242 ...my husband and I go there for breakfast after we work out at Lifetime Fitness...they are always so helpful with us ordering and even bring out our food to the table. Egg McMuffins are my favorite go to breakfast, so we do that a couple of times a week....
  • KK
    Kenneth Johnson (Kenny)
    Dec 31, 2025
    1.0
    Did an online order and come to find out it was closed still haven't received my order or refund very disappointed 😞☹️
  • TL
    Tiffany LaShea
    Dec 21, 2025
    5.0
    Hot and fresh food. Very nice and friendly employees
  • CH
    Clair hardy
    Dec 14, 2025
    2.0
    I had a curbside. Sat outside for 20 minutes then went inside. They were so discombobulated. Got to the register. Just asked for a refund because I felt like I wasn't going to get my food at any time. Then he accused his cell phone to call his manager. So does that mean there was no manager on duty? I guess so. Tina? Told me to come back some other day and just get free food. But what if I had wanted my refund? Try to reach out to someone above them but no one answered the email. Guess that they got my $8 for that day. Just won't go back ever. No management. No good service. That's why your line's always long and you always be going everywhere else to use the bathroom. Stay away from here.
  • RA
    R A
    Dec 1, 2025
    2.0
    The food is usually pretty good and most of the staff are so helpful but the last two visits have been absolutely TRASH service. I understand this is a fast food establishment and not to have such high expectations but one of the workers they have on nighttime drive thru is so unbelievably rude for no reason. She'll rush you through your order and have an attitude when you try to simply finish the order. I had to add another item (an order of fries) at the window because she wouldn't let me finish speaking and the guy there acted like it was my fault as if I wasn't already being rushed. Like I said, I know this is fast food but there's no reason to be speaking to customers like we've inconvenienced you especially during listed business hours. I do want to give thanks to another one of your late night drive thru workers because he is the complete opposite, always friendly and polite.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4625 Hwy 280 S, Birmingham?

McDonald's at 4625 Hwy 280 S, Birmingham is open 24 hours every day, from Monday to Sunday.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's location offers a drive-through service available 24/7.