McDonald's

3.1
1628 reviews
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Business Details

2201 Bessemer Hwy, Birmingham, AL
35208, United States
(205) 780-5841
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2201 Bessemer Hwy, Birmingham, AL
35208, United States

Hours

Reviews

3.1
1,628 reviews
5 stars
475
4 stars
265
3 stars
259
2 stars
152
1 star
477

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food being cold, not fresh, or incorrect, leading to dissatisfaction.

Management Issues

Several customers noted unprofessional behavior from management and staff, contributing to a negative experience.

Operational Problems

Frequent complaints about the store not opening on time and disorganization in handling orders were prevalent.
  • JF
    Jennifer Fitzgerald
    6 days ago
    3.0
    Need more employees and as always the frappe machine was not 🚫 working. And they don't put up signs saying if something is not available you find out after you have already ran your card and paid if you get a refund instead of substituting for something close to the same price, you have to wait 45min. I am still waiting for a refund of close to $10 that was supposed to go back to my card from last summer (2025).
  • DJ
    D. Janae
    Dec 31, 2025
    1.0
    Worst location I’ve ever been to. Attitudes are horrible and they lie about being out of stuff or machines being down because they’re too lazy to clean/make it. If I could give 0 stars I would but of course I have to give a star to leave a review. Pitiful!
  • QM
    Quisha Dionne McClain Raymiah Mommy
    Dec 29, 2025
    1.0
    Food wasn't cooked really good
  • SM
    Stephanie Miller
    Dec 20, 2025
    1.0
    I ordered via the mobile app to be picked up inside the door was locked. I pulled to the speaker they couldn't find the order. Final I was told to pull to the second window, the manager came to the window no greeting telling the that I only had 1 sandwich. I read off my mobile order she shut the window and reappeared 5 minutes later aggressively handing me the food and drinks no greeting no thank you. The food was cold, hash browns cold and greasy coffee no cream or sugar. What a waste of time and $24.
  • ED
    Eric Delk
    Dec 19, 2025
    1.0
    Service is super slow evenwith only 2 or 3 people in the lobby. Avoid this place at all cost unless you have time to waste.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on weekdays?

McDonald's at 2201 Bessemer Hwy is open from 5:00 AM to 2:00 AM Monday through Thursday, and until 4:00 AM on Friday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru that operates from 5:00 AM to 2:00 AM Monday through Thursday, until 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to 2:00 AM on Sunday.