Brand Certified
McDonald's
3.1(1647 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2201 Bessemer Hwy, Birmingham, AL
35208, United States
Certified by McDonald's • Mar 01, 2026
(205) 780-5841
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,647 reviews
5 stars
476
4 stars
269
3 stars
261
2 stars
157
1 star
484
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior from management.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated that food was often cold, not fresh, or poorly prepared, leading to dissatisfaction among customers.
Cleanliness and Organization
Several reviews mentioned unsanitary conditions and disorganization within the restaurant, contributing to a negative dining experience.
- MMmyworld MossFeb 24, 20265.0I love to door dash here its in and out all the time
- NMNatalie MosleyFeb 23, 20261.0Anytime I’ve ever came to this location. The customer service was terrible and I mean terrible. I always have to wait 10 minutes to get my order taken and another 10 to 15 minutes to receive my order that’s even coming through the drive-through you guys need to get new management house needs to be completely cleaned or shut the location down. This is unacceptable.
- MVMercedes VelasquezFeb 22, 20262.0Mal servicio sirven las amburguesas y las salsas fuera. Ya tres veces consecutivos. Espero mejoren
- RBRashida BlackmonFeb 16, 20262.0I asked for my sandwich to be freshly cooked and it wasn't the bread was hard
- CCCapFeb 6, 20261.0This McDonald's has to be one of the worst based upon the customer service alone! One example is how the employees will have you pull to the front door if your food's not quite ready.... only to have you wait forever! When you do finally get your order, not only do they not apologize; but they never ever smile while serving you, never greet you, nor thank you!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on weekdays?
McDonald's at 2201 Bessemer Hwy is open from 5:00 AM to 2:00 AM Monday through Thursday, and until 4:00 AM on Friday.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates from 5:00 AM to 2:00 AM Monday through Thursday, until 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to 2:00 AM on Sunday.
What delivery options are available at this McDonald's?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's online or via mobile apps?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on the Apple App Store and Google Play Store.
What payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 2201 Bessemer Hwy, Birmingham, AL 35208, United States.
Are there any shopping centers near McDonald's at 2201 Bessemer Hwy?
Yes, Five Points West Shopping City is nearby, offering a variety of shopping options that you can explore before or after your meal.
What other fast food restaurants are located near this McDonald's?
Burger King and Subway are nearby fast food options if you're looking for variety in the area.
Can customers combine a visit to McDonald's with beauty or grooming services nearby?
Yes, beauty salons and barbers such as Oumi’s African Hair Braiding, Infinity Spa Kutz & Kurls, ACE of FADES, and Wendell’s Straight Line Barbershop are in the vicinity for convenient grooming before or after dining.
Does this McDonald's offer any rewards or mobile offers?
Yes, you can earn points for free food through the MyMcDonald's Rewards program and take advantage of mobile offers and mobile ordering services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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