McDonald's

3.3
435 reviews
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Business Details

2640 Valley Dale Rd, Birmingham, AL
35244, United States
(205) 408-7448
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2640 Valley Dale Rd, Birmingham, AL
35244, United States

Hours

Reviews

3.3
435 reviews
5 stars
148
4 stars
86
3 stars
62
2 stars
36
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported receiving cold or incorrect food orders consistently.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the restaurant.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru.

Positive Experiences

A few customers noted positive interactions with friendly staff and fresh food, indicating some variability in service quality.
  • RC
    Russell Coleman
    2 days ago
    1.0
    The dining room floors were mopped with the mop from the grill.Area, it's very obvious so much grease.On the dining room floor I about fell as I was walking into the door. Do I currently have an artificial neck due to wet shoes?Hitting a greasy floor.
  • AA
    Augownage
    Oct 13, 2025
    1.0
    Only took 30 minutes to get my order.
  • CK
    Cherrelle Knight
    Sep 22, 2025
    1.0
    Would give 0 stars. First time at the location. Stopped by after class. Received terrible customer service. The guy with the brown hair at the first window had a terrible attitude. My order was $7.33. I gave him $10.35. He gave me back $2.97. I politely told him I gave him a quarter and a dime. He then with an attitude says “yea 25 +5 is 30. Oh no you gave me a nickel not a dime.” He didn’t argue but I knew I gave him a dime bc I reached back in my purse for it. I just pulled to the next window. He also didn’t give me a receipt. That was an attitude over a nickel which is ridiculous! Then my fries were cold and my frappe was nasty. I won’t be returning. Do not go to this location.
  • FF
    FamFromBirmingham
    Sep 20, 2025
    1.0
    Tried to order here on a Friday night at 11:45 pm. No one talked to me thru the ordering area so I drove around and the angry lady inside just shook her head no at me
  • AS
    Arekek sniknelt
    Sep 16, 2025
    1.0
    Manager rude and ignorant to the finest extent ! Never eating at this location again ! Worst location ever ! My husband came through the drive through around 8:00 and specifically asked for our food to be made fresh , when we finally get our order after waiting 15 mins in line the fries and nuggets were cold . So we had them remake our fries, just to wait another 10 mins for them to bring the fresh fries out just to find out those fries weren’t as fresh either ! Then get home and find that they have left a sandwich out the bag on top of giving us watered down sweet tea. I just feel like why not treat people the way you would like to be treated .. you go spend your money somewhere you want your stuff Fresh !! Never again!
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Frequently Asked Questions About McDonald's

What are the McDonald's Valley Dale Rd store hours?

The store is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

Does this McDonald's location have a drive-through?

Yes, the drive-through is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.