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McDonald's

3.3
(449 reviews)

Business Details

2640 Valley Dale Rd, Birmingham, AL
35244, United States
(205) 408-7448
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2640 Valley Dale Rd, Birmingham, AL
35244, United States

Hours

Reviews

3.3
449 reviews
5 stars
151
4 stars
88
3 stars
64
2 stars
36
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service, with many mentioning long wait times and incorrect orders.

Food Quality

There were numerous complaints about cold or incorrect food, with some customers noting that items were stale or not freshly prepared.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty floors and improper food handling by staff.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with food quality at certain times.
  • MG
    M G
    Feb 23, 2026
    5.0
    This may be the best McDonald's in the world. I have been to McDonald's in New York, Las Vegas, Honolulu, Washington and many others in the U.S. I have been to the largest McDonald's in the world at Pushkin Square in Moscow. It had 27 cash registers and seating for 900. I have been to McDonald's in London, Paris, Vienna, Edinburgh, Vancouver, Beijing, Shanghai, Tokyo, Sydney, Tianjin, Seoul, Madrid and many other cities. This is my favorite.
  • EL
    Errol Langton
    Feb 11, 2026
    4.0
    Food was good and as expected. We used the drive through so cannot say much about atmosphere but the staff were friendly and helpful. Only reason for the lower rating is because the order was incorrect despite being repeated correctly. Incorrect item was tasty so not serious.
  • DD
    Devon
    Feb 3, 2026
    1.0
    Rude staff
  • FS
    Faith Smith
    Jan 27, 2026
    1.0
    Sat in drive thru over 10 minutes and line didn't move. This was around 6 at night. Same thing happened about a week earlier around same time and when I got my food it was old and cold. So this time I left before getting the food. I now know to only visit this location at lunch time. The good is hit and miss at lunch time
  • JM
    Josue Rico Medina
    Jan 1, 2026
    1.0
    Hice una orden el 25 de diciembre porque la aplicación decía que estaba abierto. Llamamos para que nos hicieran el reembolso y nos dijeron que teníamos que ir hasta el lugar. Fuimos al lugar para recibir el reembolso y nos salió una mujer llamada COOPER y nos atendió despectivamente y ni siquiera nos quería escuchar. Nos hicieron perder el tiempo y simplemente nos dijo que debíamos llamar nuevamente. La peor atención de todas

Frequently Asked Questions About McDonald's

What are the McDonald's Valley Dale Rd store hours?

The store is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

Does this McDonald's location have a drive-through?

Yes, the drive-through is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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