McDonald's

3.1
2519 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2733 8th Ave, Birmingham, AL
35233, United States

Hours

Reviews

3.1
2,519 reviews
5 stars
689
4 stars
486
3 stars
416
2 stars
230
1 star
698

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, especially in the drive-thru.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Food Quality

While some customers noted fresh food, others reported cold or poorly prepared items, indicating inconsistency in food quality.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
  • MJ
    Mary Jimenez
    4 days ago
    1.0
    That place is so inefficient. It's incredibly slow and the customer service is terrible. The staff is also disrespectful, and they always take forever. I waited 40 minutes for my food, and it was the wrong order. I don't understand why the manager doesn't do anything to improve things. Don't go to this place unless you want to wait a long time for a simple hamburger and deal with disrespectful staff.
  • AH
    Andy Hawkins
    6 days ago
    4.0
    Drive thru only, I would not eat inside
  • CG
    Chloe Gallant
    Jan 3, 2026
    1.0
    Worst McDonald’s on the planet. Like the worst McDonald’s I’ve ever encountered. Everyday it’s some bullshit
  • SS
    Suso González Souto
    Dec 20, 2025
    1.0
    Why is this location even open? They're ridiculously understaffed I assume, the drive through barely works, they mess your order constantly. Bad.
  • VR
    Violeta Ruiz
    Dec 14, 2025
    1.0
    If I could give zero stars, I would. I waited 20 minutes in the drive-thru for someone to respond, and they never did. I then went to the windows to see if anyone could take my order, and they didn’t either. We literally had to get out of our cars and go inside the store to order. Inside, no one was helping customers, and it took more than 40 minutes to receive my order. The staff seemed more interested in using their phones and answering personal calls than in delivering orders. Everyone who was waiting in line left upset. What a terrible customer service attitude. If you’re looking for fast food, do not come here. I repeat: do not come to this location.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2733 8th Ave, Birmingham?

McDonald's is open from 5:00 AM to 1:00 AM Monday through Wednesday, from 5:00 AM to 4:00 AM on Thursday, open 24 hours on Friday and Saturday, and from 4:00 AM to 1:00 AM on Sunday.

What are the delivery hours for McDonald's at this location?

Delivery is available from 5:00 AM to 12:30 AM Monday through Wednesday and Sunday, and from 5:00 AM to 2:00 AM Thursday through Saturday.