Brand Certified
McDonald's
3.3(1202 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2116 Pinson Valley Pkwy, Birmingham, AL
35217, United States
Certified by McDonald's • Mar 01, 2026
(205) 849-5577
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,202 reviews
5 stars
385
4 stars
234
3 stars
230
2 stars
109
1 star
244
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incomplete or incorrect orders, often receiving the wrong items or missing food altogether.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Food Quality
While some customers praised the food quality, there were frequent complaints about food being cold, stale, or improperly prepared.
Service Speed
Customers frequently mentioned long wait times, both in the drive-thru and for in-store orders, leading to frustration.
Cleanliness
Several reviews pointed out unsanitary conditions, including dirty restrooms and overall cleanliness issues within the restaurant.
- RMReginald MilesFeb 14, 20261.0Didn't receive my complete order they always forgetting my drinks when I order through Uber eats and door dash
- JPjesse parvinJan 26, 20263.0It's hard for then 2 get a order right
- RVRodrigo VazquezJan 20, 20263.0The ice cream machine is never open. And they tried to charge me $11 for a McChicken meal. That’s more than a regular meal.
- EHEmperor of Nawfside HighJan 10, 20261.0Horrible experience . I was there to get an uber order last completely ignored me. As if I didn’t exist . Like I’m standing at the front counter didn’t even attempt to ask what was my order . Or was I picking up. The order didn’t even looked like it was started at all . It had been 30 minutes already . Wouldn’t recommend!
- CLChantel LittleJan 4, 20261.0Just left from this location. I placed an order online and when we got to the window we were informed that they didn’t have fries. Since we had ordered online we asked what they suggested we do. The lady in the window proceeded to YELL at us that YOU CAN GET YOU SANDWICH AND DRINK BUT IT AINT NO FRIES. THERE IS NOTHING. She was very disrespectful and while I usually like this location this will be my last time spending mine there. Completely out of line and disrespectful. I don’t appreciate being yelled at because y’all do not have the food you are offering!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2116 Pinson Valley Pkwy?
McDonald's at 2116 Pinson Valley Pkwy is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 10:59 PM on Friday and Saturday.
Does this McDonald's have a drive-through and what are its hours?
Yes, this McDonald's has a drive-through open every day from 5:00 AM to midnight.
What delivery services does this McDonald's offer?
This location offers delivery, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's online?
You can order online via their delivery URL or through the McDonald's App available on Apple and Android platforms.
What payment methods are accepted at McDonald's 2116 Pinson Valley Pkwy?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other fast food options near McDonald's on Pinson Valley Pkwy?
Yes, nearby fast food options include Rally's, Little Caesars Pizza, and Captain D's seafood restaurant.
Which stores near McDonald's can I visit for groceries and discounts?
Family Dollar and Food Outlet Tarrant are nearby stores where you can shop for groceries and discount items.
What nearby services can I use for automotive needs when visiting McDonald's?
Nearby automotive services include Cummins Sales and Service for parts and repair, Exxon & Mobil gas stations, Mobil gas station, BP gas station, and Splash N Go car wash.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website