Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,938 reviews
5 stars
590
4 stars
379
3 stars
371
2 stars
190
1 star
408
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with long wait times and incorrect orders being common complaints.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and food preparation areas.
Food Quality
Customers expressed dissatisfaction with food quality, including incorrect orders, overcooked items, and complaints about the freshness of ingredients.
Operational Issues
Frequent reports of the location closing early, being understaffed, and having equipment malfunctions, such as broken drink machines.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific employees and satisfactory food experiences.
- BMBeatriz Mendoza2 days ago1.0I called them and tried to order but they ended the call and when I called again they didn’t talk to me
- KBKelly B2 days ago1.0Ordered coffee at this location that contained zero coffee, only milk and caramel. It tasted really bad and had to throw away all 3 that I bought. Didn’t have time to turn around and have them fix this issue. Worst “coffee” I’ve ever had, very dissatisfied.
- KPKimberly PickronNov 11, 20255.0The young man that waited on me was so 🤣 funny.. His name was Mario and he was polite and kind.. Wish all our young people were like him nowadays.. I really enjoyed my visit..
- ESErika SealieNov 3, 20252.0Wait was incredibly long and the employees's attitude was unpleasant.
- WMWednesday MorningOct 25, 20251.0Employees were rude! There was no manager on duty. Lines were long. I didn't eat there.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1960 Edwards Lake Rd, Birmingham?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
When is the McDonald's drive-thru open?
The drive-thru operates daily from 5:00 AM to 11:00 PM, closing at midnight on Fridays and Saturdays.
Can I order McDonald's for delivery?
Yes, delivery is available daily from 6:30 AM to 10:30 PM through McDonald's delivery service.
What delivery and pickup services does this McDonald's location offer?
This location offers curbside pickup, delivery including same-day and no-contact options.
How can I order from McDonald's using mobile apps?
You can order via the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location has a drive-thru service for convenient ordering and pickup.
Which nearby fast food restaurants can I visit besides McDonald's?
Nearby fast food options include Burger King, Chipotle Mexican Grill, Subway, and El Compa Taco Truck.
Are there nearby places to shop for health and wellness products?
Yes, nearby you can find Vitamin Shoppe and The Vitamin Shoppe for vitamins and supplements.
Can I find nearby accommodations or hotels near this McDonald's?
Yes, Hampton Inn Birmingham/Trussville and Hampton by Hilton hotels are located close to this McDonald's.