McDonald's

3.0
1438 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1907 Center Point Rd, Birmingham, AL
35215, United States

Hours

Reviews

3.0
1,438 reviews
5 stars
389
4 stars
217
3 stars
228
2 stars
144
1 star
460

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, both in the drive-thru and for curbside pickup, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Numerous customers complained about cold, old, or poorly prepared food, with specific mentions of undercooked fries and burgers.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude behavior and poor customer service.

Management Issues

Several reviews pointed to poor management practices, including understaffing and disorganization, contributing to the overall negative experience.
  • KU
    Kenan Utku
    6 days ago
    4.0
    Impressive from the moment you walk in
  • RR
    rose
    Dec 22, 2025
    1.0
    How are you taking so long to put out orders and can't put sauce in the bag? Nobody wants to eat dry nuggets and fries, put the sauce in the bag! It's so simple!
  • GM
    George Mcguire
    Dec 20, 2025
    1.0
    One of the slowest McDonald's in Birmingham. I gave them one last try tonight and asked for Latte... and of course the cashier says their machine is down. Bull....but she's on the drive thru texting. But ownership obviously don't care
  • CC
    Charlene
    Dec 16, 2025
    1.0
    Lady had a smart mouth every time I've encountered her
  • GF
    Gregory Freeman
    Dec 13, 2025
    1.0
    My daughter call inn an order. I went in to pick it up. I went to the delivery line, it was busy. My order wad not they and was told to go to the normal line. Went there, no one was in line and the girl behind the counter wa free (Standing around doing nothing). Show her my order that was place on line and she refused to help me. Said it was i drive thru order. There was 10 to 15 cars outside. I told her if she can't help me then refund the money and I will go somewhere else. She refuses again. I asked to speak to s manager. The manager came looked at my order, thru some food in the bag. I thanked her and looked thru the bag. It looked right but, it wasn't. Gave my daughter her order. She said fries were missing and burgers was not made to order. She had to go back up to return burgers and get fries.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 1907 Center Point Rd?

The McDonald's drive-thru is open 24 hours a day, every day of the week.

Can I get delivery service from McDonald's at 1907 Center Point Rd?

Yes, delivery is available daily from 4:00 AM to 2:00 AM with options like curbside, same day, and no-contact delivery.