McDonald's

3.0
1429 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1907 Center Point Rd, Birmingham, AL
35215, United States

Hours

Reviews

3.0
1,429 reviews
5 stars
387
4 stars
215
3 stars
228
2 stars
143
1 star
456

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.

Staff Attitude

While some employees were praised for their friendliness, numerous reviews highlighted rude behavior and a lack of professionalism among staff.

Operational Issues

Customers noted frequent issues with the drive-thru, including long lines, unresponsive intercoms, and inconsistent hours of operation.

Management Concerns

Several reviews called for better management and staffing, citing disorganization and a lack of accountability among employees.
  • AH
    Andrew Hall
    3 days ago
    1.0
    Waited an hour on curbside pick up for a happy meal. AN HOUR. Tried going in to get it and no one would come to the counter.
  • KK
    Kristal
    4 days ago
    2.0
    Just Left This Location And They Gave Me These Napkins 🤣
  • JS
    J Swain
    Nov 15, 2025
    1.0
    The food there is always trash. The hamburger meat always tastes old and the fries are under cooked. Just close it down or hire better workers. I don’t think I’ll spend another dollar there. Even the drinks are bad.
  • DF
    Darnell Fitts
    Nov 13, 2025
    1.0
    I haven't been to a McDonald's in quite some time so I wanted to get up early for breakfast. I got to this location around 7:40am this morning before work amd ordered on the kiosk. Ticket didnt print from the kiosk and judging by how long i was there (Almost an hour) the ticket didnt print in the back. I was asked about my order probably 10mins after another 30 to 40 mins went by before anything was said about it again. The manager tried to act as if she didnt see me standing there that entire time im very and extremely hard to miss had it not been for the young lady working so diligently to help I would probably still be there. Also I was about 30 mins late for work.
  • LD
    Leah Camille Desiderio
    Oct 28, 2025
    1.0
    This location is extremely careless, does not ever get your order right, and is extremely slow. Past three orders have been wrong. Absolutely ridiculous.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 1907 Center Point Rd?

The McDonald's drive-thru is open 24 hours a day, every day of the week.

Can I get delivery service from McDonald's at 1907 Center Point Rd?

Yes, delivery is available daily from 4:00 AM to 2:00 AM with options like curbside, same day, and no-contact delivery.